Rated 5 out of 5 by IanS Oasis of relaxation
I was attending a conference at a nearby hotel and couldn't wait to return to the Sheraton each day because of the quiet, relaxing nature of the place. The lounge area in the foyer and other seating areas scattered throughout the hotel are very comfortable. The Club Lounge is a haven of civilised relaxation. All the staff were pleasant and helpful and the bed was the most comfortable I can remember.
April 12, 2012
Rated 5 out of 5 by donnie61 Returning from R & R
Outstanding Hotel, close to the airport and the staff at the the front desk was very helpful and took care of all my needs. To club lounge the the staff there was very very nice and the room after a long flight was very nice i throughly enjoy my stay there everytime i come through London. And it is so close to the airport that it is a no brainer to stay there, and try out the sports bar very nice
December 11, 2012
Rated 5 out of 5 by Sailor1 Excellent Hotel
Very conveniently situated close to Heathrow Airport. Our room was tastefully decorated, with comfortable modern facilities, very clean and easy to relax in. The restaurant was easy to find, the food nicely prepared and presented. But what made our stay so enjoyable was the great service provided by the reception staff - they were so helpful, polite and courteous. A great hotel to stay in.
September 7, 2012
Rated 5 out of 5 by Xan123 Reliable, convenient, helpful staff
Always choose to use the Skyline over a number of years when passing through London. Staff are always helpful, the Club Lounge is well run and there are decent food choices on premises and in easy distance from hotel (including excellent food at nearby Pheasant pub in walking distance!). Can get noisy at weekends as it is a popular wedding party venue.
October 6, 2013
Rated 5 out of 5 by Speedtraveller1 A hotel for convenience
The Sheraton Skyline Heathrow was very good for this stay of two nights. Club floor with the Club Lounge good facilities. The two issues we had were (1) the bathroom had only one soap provided which is inconvenient, and (2) only one bathrobe provided which is pretty silly.
June 1, 2014
Rated 5 out of 5 by AJ6834 Sheraton Skyline Hotel London Heathrow
This is the third time I've stayed at this hotel. It's very convenient to Heathrow and to the bus/train to travel into London. I always stay on the Club Floor so that I can enjoy the breakfasts and snacks. The rooms are always clean, the beds are comfortable and the staff is always very courteous. I enjoy the Starbucks Coffee counter as well.
February 3, 2014
Rated 5 out of 5 by Dougiegib Another peaceful layover
A great airport hotel with excellent facilities, good food and very good customer service.
July 4, 2014
Rated 5 out of 5 by Charlie46 Everything a Starwood hotel should be
So pleased to open the door to our room and see it "as advertised". It was spotless, welcoming and comfortable! The staff was helpful and friendly and the pub off the lobby was great. The waitstaff there were very attentive . A terrific experience for some tired tourists! Keep up the good work. You should be proud of your site.
July 13, 2012
Rated 5 out of 5 by YVRbound Best sleep
From the front desk staff to the concierge everyone was pleasant and helpful. This also extends to the serving staff in the garden restaurant when I voiced my disappointment over the Lobster Spaghetti. They spoke to the chef who quickly prepared a fresh batch for me.
Toiletries are sufficient but fall short of expectations.
July 1, 2012
Rated 5 out of 5 by MaltWhiskeyGuy Sheraton, Skyline - LHR
Excellent airport hotel. Indian restaurant is outstanding. SPG status recognition by hotel management is also much appreciated - including the bottle of wine sent up by the manager in recognition of our 40th anniversary. Location is also better than downtown London for local area sight-seeing, such as Kew and Wisely gardens (part of the Royal Horticultural Society), and Wolsey's Hampton Court Palace, used by Monarchs from Henry VIII to William & Mary.
October 4, 2014
Rated 5 out of 5 by Londoncalling Heathrow
Staff is fantastic at this property.
Building is well maintained and there is a good variety of food and beverage. Evening lounge by the pool is very relaxing. Starbuck a bonus
June 14, 2014
Rated 5 out of 5 by Holidays2014 Extremely comfortable
A short free ride from the airport ( and a 2 min walk) makes this a desirable location. Friendly staff at checkin.
Superior quality products in the bathroom. The bed, bedding was comfortable. The gap around the door let in a considerable amount of light from the hallway.
April 14, 2014
Rated 5 out of 5 by Dougiegib Great airport stay
A very convenient hotel for heathrow airport. Great service, nice food and excellent bed. A really good start or end to any trip
June 15, 2014
Rated 5 out of 5 by Tiffy78 Convenience at Heathrow
The reasons I stay at the Sheraton Skyline are not only the comfort and excellent staff but its sheer convenience to Central London and Heathrow.
June 10, 2014
Rated 1 out of 5 by Hotelinspector1 You should be ashamed
I have never experienced such terrible food or such outdated food in years - the sports bar serves nachos with cheese from a Tin - all the menu is off a brakes brothers lorry - nothing fresh
I will never stay at this outdated policy hotel again
£15 for wifi ? It's 2013 - get a grip
March 26, 2013
Rated 1 out of 5 by Paul99 Awful Service
Room had A/C stuck on hot all night, staff unable to correct this. Alarm call requested for 06.30 came at 05.30, staff unapologetic in the morning. The worst Sheraton I have stayed at.
May 27, 2014
Rated 4 out of 5 by mpol Most affordable hotel in greater London
This is a nice property very convient to Heathrow -- obviously. Also, not far from the city on the Heathrow Express. They often have great rates here -- maybe half of those hotels closer to the city. But this hotel also offers all the amenities of a city hotel.
March 12, 2012
Rated 5 out of 5 by Sverre Great Airport Hotel
Perfect location, easy access to central London as well as the south including all major studios.
Friendly staff, great access to lounge with a fast breakfast with a wide variety of food items in the buffet.
Comfortable rooms as well as fast internet access.
November 22, 2011
Rated 5 out of 5 by fleche An oasis for travellers
Simply a great hotel - yes it is designed for people using Heathrow, but in fact the service and the facilities rank alongside centre city hotels in terms of quality and staff courtesy.
May 4, 2014
Rated 5 out of 5 by toasty7012 Great Location
Close to airport and easy access to train station. Service excellent. Will definitely stay here the next time in London
May 31, 2014
Rated 2 out of 5 Disappointed
From the total failure of the internet to printers at @Link not working, to waiting 25 minutes for my waitress to even acknowledge me and realize I hadn't been served my food, to other issues, I'm very disappointed overall in this hotel.
March 23, 2013
Rated 1 out of 5 by Aw1234 Unhappy
Specifically asked staff what had been covered by the company. Incorrect info given meaning undue bill in the morning. Was informed it would be investigated and I would be got back to same day. Shock / horror / never happened.
April 17, 2013
Rated 5 out of 5 by ossie5 a great stay
A perfect hotel to stay before a flight from terminal 4. A good dinner in the sports bar a peaceful and comfortable night in the room and a relaxing breakfast buffet before we left would definately stay again
February 8, 2014
Rated 5 out of 5 by velobaby Comfortable and convenient with excellent service
Spacious room, nice fitness center, enjoyed the club room breakfast and happy hour. My only complaint is the price is very high and the pub food was mediocre. Otherwise, flawless service, and I had a lovely visit.
May 30, 2013
Rated 5 out of 5 by Marylou1227 Great bar, nice room
Check in was quick and efficient. I received free Internet, which worked perfect. The sports bar food was great and the bartender was very accommodating. Nice stay for 1 night before we left London. Thanks.
September 24, 2012
Rated 5 out of 5 by Lauree This is a perfect hotel for an overnight stay at London Heathrow airport
I love this hotel. I stayed there as a child and had very fond memories when I was there on May 4th, 2012. The hotel exceeded my expectations and the staff was professional, yet very friendly and welcoming.
May 13, 2012
Rated 5 out of 5 by JRbiz Great value for cost
Have stayed at Sheraton Skyline many times during my trips to London and the hotel has met my expectations every time.
May 11, 2014
Rated 5 out of 5 by Charles40 Great way to spend a night before a long flight
Verycomfortable. Swimming pool is a good size for exercise and warm enough if you do not want exercise. Situated in a tropical garden with restaurant. food excellent. Very relaxed start to a vacation
August 1, 2013
Rated 5 out of 5 by apanzare Had an AMAZING Stay
Customer Service was king at this hotel, Staff was extremely friendly and helpful. Cannot recommend this hotel more. if you need to stay in or around Heathrow, this is definitely the place.
January 12, 2014
Rated 4 out of 5 by Coupleonvacation GREAT Staff; BEWARE the Pool Restaurant
We stayed 3 days / 2 nights in late August 2012. Very pleased with the price of our room - great value received for the money spent. Front desk, Concierge, and Chambermaid staff were first rate - helpful, fast, friendly, professional. Our dining experience at the pool restaurant was not good. The steak I ordered came to the table overcooked, tough, and flavorless. My wife's fish was very greasy and over breaded. The server was very sorry for this and adjusted our bill accordingly. He also offered both of us complimentary dessert. The final disappointment occurred regarding a purchase from the gift shop. I needed a hair comb. The gift shop had a pack of about 5 combs for sale. I purchased the set to find that the quality was exceptionally poor. Teeth broke away from one comb as I removed it from the packaging! Another comb lost teeth as I combed through my very short hair! The proprietor refused to refund my money, as did the manager. They offered a complimentary choice from a limited selection of small items for sale. I wanted my money back to spend on something of my choosing somewhere else! In short, STAY by all means! But eat and shop for trinkets elsewhere.
September 2, 2012