Rated 3 out of 5 by Darrel Beautiful hotel, but couldn't sleep
The hotel room was big and lovely, as well as the bathroom.
But one hires this type of service not only to enjoy a nice looking room, but to be able to rest. And that did not happen.
First, we received a twin bedroom when we had requested a double bed.
Secondly, they are very strict with check-in hours, which is fine cause rules are rules, but one expects higher-level service of Sheraton, and hotel should foresee that some guests may arrive in earlier fights or ferries.
Lastly, the TV kept turning on all alone every 30 minutes in the middle of the night.. Imagine how well I slept :(
August 26, 2013
Rated 4 out of 5 by KFS67 Great location, very nice hotel, and nice staff
Can't beat the location, next to main train station, right in the middle of Stockholm, at the door steps of Old Town, major shopping area, and many other attractions within walking distance.
Gym, while a bit small, has great equipment and a nice Sauna.
Staff is great, very pleasant and good service.
Very nice breakfast buffet.
December 29, 2012
Rated 5 out of 5 by DrNo009 Excellent hardware, software slightly dented from normal
One of my favourites in this city. Always greeted by bell men , receptionists with a smile, almost always by name. Great SPG elite recognition. Award-winning Executive Lounge. Great rooms. At this time upgraded to Corner Suite. Excellent room! Everything needed in a Hotel - check!
At this visit, less-than-average performance by Restaurant M&F Md'H's claiming restaurant fully booked (during 95min, 75% of tables free, no reservation notes), unable to serve anything for 60 min after orders, despite warning after 30min "Your first course is now on its way!. Found my way to other restaurant after patiently waiting for >60min. Kitchen staff idle, talking to each other. Not up to the same level as rest of hotel!
February 17, 2014
Rated 4 out of 5 by Harri Pleasant stay
I spent two night at Sheraton. Even when trying to be very critical I can't find any negative to stay. Staff was friendly, room was a nice surprise (very clean, roomy, well equipped), breakfast above the average. I was on a business trip. I will definitely stay at Sheraton next time. Location of the hotel is just great.
March 7, 2013
Rated 1 out of 5 by JohnSPGLoyalist GET OUT!
If you're looking for motivation to get out of the hotel and see the sights Stockholm, then there is a 50% chance you will get an interior room (facing a cement slab and the rooms of 100 other fellow inmates) that will provide you with this neccesary push (even if you have SPG Gold status or book your room a month in advance, as in my case). And despite the spartan decor and undesirability of these room the sagging beds feel like they have plenty of miles on them too so bring your Advil. These rooms are quiet though so it will be a good environment for a little critical writing.
May 28, 2012
Rated 5 out of 5 by LondonGuy Great long weekend in Stockholm
I've spent three nights at the Sheraton Stockholm and was very pleased with everything! When I checked in I was offered a room with view to the courtyard (very quiet), and offered help to make some restaurant bookings. The room was great, clean, comfortable, bathroom had a great shower! I've used the hotel gym, well equipped, not very big but good for a quick workout. The breakfast was great, quite busy as 'Swedish House Mafia' was playing in Stockholm on the weekend, but that made the stay even cooler... It would have been great if wifi was free in the room, it costs around £10 per 24hs. At last, the location is right in the centre of town, walking distance to everything! This is definitely a great hotel.
November 28, 2012
Rated 4 out of 5 by Ash144 Nice hotel
I stayed at the hotel for a week during a business trip. The hotel is centrally located and walking distance to a number of places of interest. The breakfast buffet in the morning offered a lot of choice, but got very busy at certain times. Staff is friendly and attentive.
Overall, I would recommend the hotel.
January 21, 2013
Rated 5 out of 5 by StrandPal Your ticket to the best of Stockholm
Nice, clean and comfortable hotel in the heart of Stockholm. Friendly staff and exelent service. The Moihitos is a bit small for the price though..
Location by the Vasa Bridge makes it a perfect choise for those who wants to see... EVERYTHING!! :-)
Park your car in the basement carpark and enjoy Stockholm!!
April 8, 2013
Rated 5 out of 5 by Jetsetrose Home away from home
I stay at the Sheraton very often and love coming back here every time. Everything is just perfect, be it the warm and personal welcome you get on arriving from Francesco and the rest of the hotel staff to the beautiful view over Stockholm from the hotel rooms.
I am waiting to be back again for Christmas :)
December 10, 2012
Rated 5 out of 5 by Silver High class weekend in Stockholm
Really liked this hotel.
Upgraded on the arrival to a Superior room, hard to say the difference since we didn't see the other rooms but we could check in before lunch time.
Service minded staff, without being "to much".
Club lounge was nice.
Next time in Stockholm Sheraton is one of the first choices.
October 31, 2012
Rated 5 out of 5 by LeighP Very comfortable hotel , great location
Stayed for a birthday celebration, hotel was lovely and the room very comfortable with a great view. Lobby bar is well worth a visit too, the service and cocktails were great.
Only takes 20 minutes on the airport via express train and the hotel is right next to the station, very convenient.
November 4, 2013
Rated 4 out of 5 by Auntie1 This hotel is very conveniently situated.
A pleasant hotel conveniently situated close to the railway station, shopping and for sight-seeing.The staff were very polite and helpful but check-in was a laborious process which really needs to be improved. Bed was nice and comfy though! I would certainly stay here again.
December 1, 2012
Rated 3 out of 5 by Mauricette Standard rooms are depressing
Standard rooms are facing the inside of the building and the only thing you see outside the window is a concrete wall, there is barely any day light in the room.
I asked to change to another room and while there was availability in other room types facing the city, I was not entitled to change except if I was paying a supplement. I come regurlary to this hotel and I'm a spg member and I felt I was not treated specially.
My disappointment increased when I decided to go to the gym and some machines were broken. So I could not do what I wanted as the others were busy. next mo
May 23, 2012
Rated 3 out of 5 by Jamie73 Let down by front desk
The bedrooms and facilities were standard. While the staff were all very friendly, the three times I went to the front desk (once on each of the days I was there), the waiting time was in excess of ten minutes. They need more staff at that area. The additional staff they had "couldn't help" despite there being vacant terminals to use.
While the bedrooms were typical of this quality of hotel, the bath was small and the shower just a hose (with poor water pressure).
The food was excellent though for your typical mass cooked offerings
June 27, 2014
Rated 3 out of 5 by Dietmar Location
great location, right in the middle of town
August 25, 2014
Rated 5 out of 5 by beth237 STAFF WAS INCREDIBLE
I have never stayed at a hotel in this price point where the staff bent over backwards to be helpful and friendly. The hotel was really busy as its tourist season yet everyone from check in to departure was fabulous. Great location within walking distance of many points of interest so a good place to stay. The hotel is a bit dated, bathroom was basic, and since we had a courtyard room no view to speak of, but room and bed was very comfortable. The club level breakfast/happy hour was very good as well.
July 14, 2014
Rated 5 out of 5 by Jenne Vacation stay
Great, convenient location. View from room an appreciated upgrade. Friendly staff. Good public areas. Very good restaurant but limited menu. Club lounge, if you qualify, excellent value and friendly. Again, location great!
June 17, 2012
Rated 5 out of 5 by Kiwi5 Great hotel
Our group consisted of three family groups. The hotel was able to accommodate us, the staff were excellent and breakfast very good. Location was excellent . I would certainly recommend this hotel for holiday or business.
January 1, 2013
Rated 5 out of 5 by Robert375899 Stayed at a hotel in my own town!
As we are renovating our apartment and having a large amount of SPG-points, we got to stay at this hotel; the Stockholm Sheraton.
Had a very nice stay in a stylish room, attentive staff and high quality food.
July 7, 2012
Rated 5 out of 5 by Schlepper Functional hotel in a great location
This hotel provides all the facilities one expects from a world wide hotel chain. Our room was light, bright, airy and well serviced while the hotel is within easy walking distance of Central Station so it is easily reached from the airport.
It is also close to the old city, City Hall and most of the cruise boat wharves.
Staff were universally polite and helpful.
August 8, 2014
Rated 5 out of 5 by Kallin333 This hotel is a great place to stay!!
We had excellent service from the time we arrived. Johan Lindgren was very, very helpful in making sure we had a great room....and were comfortable. Other staff members were very nice and helpful too.
June 4, 2012
Rated 5 out of 5 by LB27 Best Sheraton I have ever visited
I found the Sheraton Stockholm to be superior to other Sheratons I have visited in the US. The lobby and room were very nice and we loved the coffee place in the lobby! The concierge was great, too!
August 1, 2012
Rated 5 out of 5 by Lindar Great stay in a great city: Stockholm
We had a great time! The service was very friendly and the room exceeded our expectations. The children enjoyed the activity book that was available in the room on arrival.
August 6, 2012
Rated 5 out of 5 by BHAD Feel welcome
Its great to be met with charm and nice calm staff, even when they cant find your booking in the system. First class handling by the young front desk person in handling me.
October 23, 2012
Rated 4 out of 5 by Peartree This Hotel is centrally located
Staff are good and attentive, for Stockholm it is a good option. Practically every attraction is within walking distance or easily within reach via public transport.
December 30, 2013
Rated 4 out of 5 by AndyS Nice hotel, great location
This is a nice hotel in a perfect location for seeing Stockholm. The club lounge is small though and gets very crowded during breakfast and happy hour times.
June 24, 2012
Rated 4 out of 5 by ChristianDK This hotel has a great staff
Every time I visit this hotel I receive and excellent service. The staffs are always ready to assist you and will do their outmost to accommodate your needs.
February 26, 2013
Rated 5 out of 5 by Chet12 Great Hotel
This is a great hotel in a good location. The fracilities are excellent and the staff extremely helpful. The rooms are a good size and very comfortable.
October 19, 2012
Rated 5 out of 5 by BobV Great Location
Hotel was extremely busy and so we had to wait for a room, although they did give us access as soon as a room was cleaned. Overall very nice hotel.
August 4, 2012
Rated 5 out of 5 by suman514 Stay here - great location, service and rooms!
I booked this hotel on points and wasn’t quite sure what to expect (it’s been hit and miss on the rooms when I’ve booked with points). My husband and I were both pleasantly surprised by the location, the service and our room.
The hotel is in a great location. It’s a 5 min walk from the main train station and is located at the foot of one of the old town bridges. It’s also a 5 min walk to the main shopping area which is just behind the hotel, and 30-40 mins walk to the Vasa Museum (must see!).
Our room was larger compared to other European hotels we’ve stayed at. Hardwood floor entrance in our room made it feel luxurious, the bathroom was big and looked brand new (equipped with standard Sheraton Shine toiletries) and our king-size bed was comfortable with lots of space to move around. Our room had a view of the old town which was beautifully lit with Christmas lights – magical!
Service at check-in and check-out was quick, efficient and polite. I think the attached restaurant is Michelin recommended, but we didn’t get a chance to try it out.
Ask for a room facing the Old Town (Gamla Stan)
Highly recommend this hotel.
April 12, 2013