Sheraton Dubai Creek Hotel & Towers

  • Baniyas Street,
  • P.O. Box 4250
  • Dubai,
  • United Arab Emirates
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Rooms & Rates

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Children per Room

This information enables us to identify the rooms that will best accommodate your party and to prepare for your arrival.

See room terms and details for information about rollaway and/or extra person charges.

Note: At this hotel guests 12 and under are considered children. Please adjust the number of adults and children as needed.
Please see room terms and details for information about rollaway and/or extra person charges.

Family Plan Policy

Children who are 12 or younger sleep for free in the existing bedding of a room shared with a paying adult. Rollaways, child rollaways and cribs may incur extra charges.

Age Requirement Policy

Guests must be 21 years or older with photo identification to reserve a room.

Rated 4.3 out of 5 by 222 reviewers.
Rated 2 out of 5 by better options I was disappointed with not only the hotel but the level of service. I've never been to dubai, but was told that its a spectacular city with the best of everything. What I got was a very dated hotel, friendly but inefficient staff, and their inability to correct/accomodate the simpliest requests. For example,I ordered a large coffee pot from room service and receive a small pot in error. They sent another small pot, and billed me twice, including another service charge! when I brought it to their attention..they refused to change it...saying two pots were delivered September 18, 2012
Rated 5 out of 5 by Beautiful Hotel Over all our stay has been nothing but enjoyable. I've been coming to Dubai for over 10yrs and I always stayed other properties, but now I have discovered one of the best kept secret Sheraton properties in Dubai. Indeed it was wonderful, and Francisco at the front desk made all the difference in the world, as we checked in early in the morning, he was able to put a smile on our face, and would like to say Thank You. August 19, 2014
Rated 3 out of 5 by Solid Sheraton Rooms are very clean, yet the furniture is dated. TV’s are LCDs. Staff I’ve met were all very accommodating and friendly. For example, the front desk staff personally opened the gym for me at 5am. A requested power adapter was brought to me within minutes. Prior to arrival, I received an email from the hotel stating that airport pick-up is a Platinum benefit, and asked for my flight information. Platinums can take a continental breakfast in the lounge, or full breakfast in the restaurant for free. Nothing luxurious about this property, but a solid Sheraton. February 11, 2012
Rated 5 out of 5 by Location This is was my first visit to a Sheraton hotel in dubai having stayed in the Address downtown a couple of weeks before. The acutal decor of the hotel and especially the room is 'tired' a bit like a older lady who requires a bit of a 'facelike' which I believe is being started soon, However if the 'surgery' is a success I believe this could be one of the best hotels in Dubai as the location , the one thing that you cannot change, will excell and not disappoint. Good luck with the renovation and I cannot wait to come when completed to see the final result. June 9, 2013
Rated 5 out of 5 by Customer service The staff was very polite, always available and pleasant to deal with. All departments worked like a well oiled machine, from the porters through to guest services August 30, 2014
Rated 5 out of 5 by Lovely staff and beautiful facilities When I arrived at Dubai airport I the ATM machine took my card, leaving me with only a small amount of money which would not sufficiently cover my stay. My first phone call to my bank in Australia was for 12 minutes cost me 400 Dirham’s, and I still had to make further calls to Australia and local numbers in Dubai to organise to get some money. The staff were extremely helpful and understanding of my situation. My situation was really bad yet they made it easy for me with their, kind words and assistance. I would go back there and stay there again and again! I stayed in 7 hotels whilst on my trip and this hotel by far was the BEST hotel loved my stay! The hotel was beautiful, the most comfy bed, amazing food and just so pretty! Thank you so much! August 20, 2012
Rated 5 out of 5 by Love Sheraton Dubai Creek We enjoyed every moment of our stay at Sheraton Dubai Creek. In particular, thanks to Jocelyn for her attention to making our stay as enjoyable as possible. The hotel is in a great location -the old city -and is right on the Creek. Our room looked over the Creek and towards Burj Khalifa and the newer parts of Dubai. August 17, 2014
Rated 5 out of 5 This hotel has a stunning view! Though one of the early hotels of this city, It has kept up with its service levels and refurbishments to make it a worthy choice for travellers. Stunning views of the creek from the Club floor room, bringing back memories of similar stays in Cairo and Bangkok overlooking the famous Nile River and Chao Praya rivers! Excellent service for Starwood Club room guests with their lounge service and F & B. Special mention to the porters and concierge and front door staff for their efficient service. Somewhat lacking was the restaurant staff at breakfast, both food and service levels can certainly be improved. And also a free bus shuttle could be added to the Dubai Mall and Mall of the Emirates too. Overall, an excellent hotel for the discerning traveller, keep it up! November 18, 2012
Rated 5 out of 5 by Central city - ideal spot for Old Dubai Sheraton Dubai Creek is very well located to all transport options - bus, train, taxi and creek. Close to historic quarters, night entertainment and access to great shopping. Aside from the Concierge who had an abrupt manner, the staff were all friendly, professional and willing to answer/assist in any way we wanted - at times, even before we needed it. I would certainly recommend this hotel for its staff, location and cleanliness. Western women should use the park beside the hotel/creek in groups of two or more only. December 30, 2012
Rated 3 out of 5 by Great location but outdated I used to stay in this hotel around 40 night a year because it's located in the city and it has this incredible and unique view of the creek which is the original symbol of the real Dubai. Nevertheless the hotel has come in the years and is by far not up to date with today's standards in the domains of technology, lighting, service leisure & amusement. Moreover are the little details which make the big difference in a competitive market like Dubai. A complete refurbishment and a better management is really needed. September 25, 2012
Rated 2 out of 5 by Worst SPG Experience ever!!!! The room was awful. The A/C does not work at all and you are in the desert. The bathroom has no water pressure after two minutes and the water is impossible to get the temperature right. The hot water pipe burst twice while I was there eliminating any chance of taking a shower those days. Ordered room service one night (Salmon sandwich and an ice cream). They called me after an hour apologizing that they sent the ice cream to the wrong room and it would be right up. Order came 10 minutes later and it was a caesar salad and ice cream. I just canceled the order and went to bed hungry. Also, they automatically went ahead and signed me up as an SPG member from info. gathered on a business card but I already am one and now I have two separate accounts that I know I do not need. March 18, 2013
Rated 5 out of 5 by Excellent View Our room with BEAUTIFUL creek view, specious n contemporary interior design, peace n cozy, sunlight are coming through the big glass windows, without going to the pool, you can just quietly relax with the sunbathing on your couch. We had just stayed one night, but we are truly impressed with such an unique experience!!! Will come back Soon August 3, 2014
Rated 4 out of 5 by A great comeback .. I used to stay in this hotel a lot. It has a great location and great staff. The only problem with this hotel was it was old and the rooms were showing their age. Well, they closed down the hotel for a long time and they reopened it sometime last month. So, I was very happy to see it as a choice after it has been closed. I booked it and it was a great decision. They have done a great renovation job on the rooms. My room was modern, clean and amazing. The wait was worth it. May 17, 2014
Rated 5 out of 5 by Always great to be back I do like to go back to this friendly hospitable great establishment. Friendly great reception from the minute we arrive at the outside gate, until we get to our upgraded suite. Every single member no matter what their function is,so friendly and helpful. Then you get this magnificient creek view, a hospitable lounge and a breakfast with great surroundings and service. We go to relax away from home, to get more than home comforts. I congratulate the manager and all staff for wonderful service. This hotel inspite of its many years does not fail to please. Yes, I note that location and space prevent certain additional"would like to have", like limited space around the pool, but what it provides in quality of service and great hospitality goes a long way to make up for all that. Well done to all. September 18, 2012
Rated 4 out of 5 by Well looked after The hotel is lovely, a real gem. Not as nice looking from the outside as the newer ones in Dubai, but lovely on the inside including bedrooms. we had a creek view room, and we really enjoyed it. The staff do so much for you, and sort out any issues with no fuss. i went for my birthday, and when we got back to our room on the eve of it, they had just delivered a lovely cake to mark my special day. The pool is the one thing that could be improved, it really is too small for a 5 star hotel. January 18, 2013
Rated 5 out of 5 by Excellent Everywhere! Special note for the staff, kind, efficient, well prepared, friendly. Most of the bell boys and the concierge Mr.Sudha remember my face and my name year by year, letting me feel as in a family. Excellent reception service for quick check in and out and perfect business center. The whole hotel is clean and smells good, the rooms are large and comfortable, fresh towels and bed every day. Great breakfast buffet. Fantastic location. I always come back and feel at home! Thank you! February 27, 2013
Rated 4 out of 5 by Outstanding Staff ( Front Office + Lounge ) The reason to return again and again despite the technical glitches in the room is the friendly staff especially in the lounge, August 10, 2014
Rated 5 out of 5 by Pure Excellence A fantastic place to relax, with respectful and friendly, professional staff. The rooms are spotless, and well serviced. The pool area, is again immaculate, with excellent change areas, and very relaxing. The hotel is by the creek, which is picturesque. The access, by minibus, to the Emirates Mall, was excellent, and I thoroughly enjoyed my stay. July 17, 2014
Rated 5 out of 5 by Great Stay at Sheraton Dubai Creek All the staff from the airport pickup until checkout were very professional polite and courteous. The hotel facilities and restaurants are great (especially creekside), the staff and service could not be faulted and is what other hotels should aspire too. Special mention needs to said for Julio for all the extra efforts he made to make our stay more enjoyable and Desi at the Creekside restaurant. When I come back to Dubai I am definitely staying at this property again. April 3, 2013
Rated 4 out of 5 by Stayed 3 Nights April 2014 First off, book the hotel on liine, do not use a Travel Agent as you will pay more. The hotel overall is beautiful, the staff was also beautiful, friendly, and extremely courtesious. Room Service was great and all support staff were excellect. Bad points: the tv service is not good, it is sattelite and it "hangs" for anywhere from 5 to 35 seconds and then resumes so if you are watching a good movie, be prepared not to see all of it:) They had no male massuse on duty so had to go to another hotel for a massage and a/c in room kept leaking water into the hall by the bathroom. After two attempts to fix it, the Management offered to move me to another upgraded room, which was great, but I declined as I only had one more night anyway. Overall it is a beautiful hotel, with great people and service. They even let me check in 3 hours early. April 21, 2014
Rated 3 out of 5 by This hotel does not deserve 5* rating The club room was tired, the carpets in the room,hallway and by the lifts need cleaning. The room had an unpleasant smell. The breakfast was very disappointing. The eggs were left out and cold, not very pleasant when eating "eggs benedict"! Having complained it then took 20 minutes to replace by which time we were no longer hungry! The staff on the other hand were very pleasant and I would like to thank them for everything that they did to make our stay pleasant. December 21, 2012
Rated 3 out of 5 by Great restaurants but overcrowded club lounge Nice location over looking the creek, this hotel has a couple of very nice restaurants, the Indian one in particular is excellent. Club lounge is way too small for the number of clubrooms and consequently very loud and not relaxing. Staff very pleasant and helpful though. There were refurbishment works going on in the room next to mine from 0830 to1900 hrs every day, nobody thought to tell me this beforehand or change my room. very noisy indeed. November 18, 2012
Rated 2 out of 5 by Not worth The Price The staff and service was very nice and attentive. The quality of the food was good in all restaurants and room service. The hotel needs some serious renovation, it is extremely expensive for the kind of rooms it offers as well as the quality and looks of the facilities. I will definitely not stay unless I have no other choice. Dubai is full of other hotels that offer by far better facilities, and they are 4 star hotels with much better prices. February 9, 2013
Rated 5 out of 5 by Great wekend From the moment we arrived, the hotel service was wonderful. The care and attention was top class! We enjoyed the ambience and quiet atmosphere, had coffee in the lobby, listenig to lovely piano music and generally appredciated the venue. Close to the Creek and lots of interesting places to visit and walk to during the day and night. Boat tours and taxis are plentiful and take you to wherever you want to go to explore! Will go again soon!!! December 23, 2012
Rated 5 out of 5 by Dubai Creek Sheraton We stayed on points and got a nice club room. Classic in style and kept up to date very well. Very nice public and restaurant facilities. Excellent pool for some laps. Breakfast could be served until noon as many arrive in the night. The nice restaurant on the creek is closed from 3-7pm, whereas that's the perfect time the enjoy a drink on the terrace. Check in is very slow, although the staff is very helpful, must be an outdated system. November 25, 2012
Rated 5 out of 5 by Customer Focused Very consistent customer focus from reception through the restaurants and bell staff, everyone gave a greeting and asked if they could help. Food in the restaurants was high quality and priced well. I would stay agaain. July 22, 2014
Rated 5 out of 5 by A great place to stay The Sheraton far exceeded our expectations. The breakfast buffet was the best of any hotel we have visited in our world travels. The hotel staff was courteous and most helpful and cooperative. After the first day, the buffet and happy hour staffs remembered what we liked to drink. The hotel's attention to detail is a tribute to the management. If ever we chanced to be in Dubai again, this hotel would be our go to place. December 28, 2012
Rated 5 out of 5 by Relax and recover during business or on vacation Staff are key, and at Sheraton Dubai Creek the staff are professional, genuine, and helpful in every way. Rooms are clean and well-stocked with everything necessary. The breakfast buffet is first class and covers the cuisine of the world. The pool patio is spacious, quiet and very comfortable. The fitness facility is clean and has state of the art equipment. Sheraton Dubai Creeik is a fantastic place to stay in Dubai. February 20, 2013
Rated 5 out of 5 by Thank you We were a group of 6 adults and 3 children and were all catered for and well looked after by the professionally trained staff. The hotel is very clean and comfortable,just a little old but renovations are being planned. We had great views from our Creek View Rooms and amazing value and service from the Club Lounge.Breakfast was the usual full buffet and very good. We would highly recommend and would stay there again. October 24, 2012
Rated 5 out of 5 by Great stay! We had a great stay in this very luxurious hotel. The staff is really friendly and super service minded. The pool area is very relaxing and the Italian restaurant Vivaldi was delicious! We ate their almost every day during our 7 night stay. Special thanks to Houda, we feel very welcome thanks! June 30, 2014
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