Sheraton Grand Hotel & Spa, Edinburgh

  • 1 Festival Square
  • Edimburgo,
  • Escócia
  • EH3 9SR
  • Reino Unido
  • Mapa

Quartos e tarifas

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Crianças por quarto

Esta informação nos permite identificar os quartos que acomodarão melhor o seu grupo e nos preparar para sua chegada.

Consulte os termos e detalhes do quarto para obter informações sobre encargos por cama dobrável e/ou pessoa extra.

Observação: neste hotel, hóspedes com até 12 anos são considerados crianças. Corrija o número de adultos e crianças conforme necessário.
Consulte os termos e detalhes do quarto para obter informações sobre encargos por cama adicional e/ou pessoa extra.

Política do plano Family

As crianças menores de 12 anos podem utilizar gratuitamente as camas do quarto quando estiverem companhadas de um adulto.

Política de idade mínima

Os hóspedes devem ter no mínimo 18 anos e apresentar um documento com foto para fazer reservas e check-in.

Rated 4.6 out of 5 by 397 reviewers.
Rated 5 out of 5 by Met expectations Quite often when we are away hotels do not meet the expectations they have described on their web site. However we felt staying at the SHeraton was value for money as everything was well presented and organised with decor being kept in good order. June 29, 2014
Rated 4 out of 5 by Great location Loved the location. The spa was limiting. One could only use pool with no cost had to pay for jacuzzi. Terrible room and as Gold member expected better. We complained and we were moved on our last night. June 24, 2014
Rated 5 out of 5 by Worth every penny Have just returned for our weekend at The Sheraton Gand Hotel and Spa. We thouroghly enjoyed are stay. We felt very well looked after. A very nice enviroment June 24, 2014
Rated 5 out of 5 by Lovely Hotel You need to look at taking Maestro card payments being in Europe most people do not use credit cards!!. We really enjoyed staying at this hotel it was a special treat for our 25th Wedding Anniversary. The bar has excellent staff, great cocktails. June 23, 2014
Rated 5 out of 5 by Wonderful hotel in Edinburgh The hotel was superb. Excellent, friendly staff and first-class accommodations. The Spa was great. Only negative--the restaurant food was disappointing for the cost, even with 15% discount. June 22, 2014
Rated 5 out of 5 by Wonderful This was a truly wonderful short stay. Although we didn't dine in the hotel we did enjoy a lovely breakfast in bed and also some delicious cocktails in the bar. Service in the bar was a little slow, the drinks taking a long time to arrive even though it was not busy. The room was beautiful - book a Castle View it is well worth it. The lighting in the bathroom was great fun with the different coloured lights. Visit the Spa and if you don't have a treatment even just using the facilities is more than worth the additional to get access. My partner and I loved it - even in the rain being outside on a rooftop jacuzzi was wonderful. Amazing stay and we will certainly be back for longer next time! Thank you June 18, 2014
Rated 5 out of 5 by Phenomenal service I have stayed in countless Starwood properties, and by far, the service here has been the best that I have ever gotten. Special kudos to Jamie at the front desk and Bryan and Wayne at the concierge desk. They all went "above and beyond" to make our stay a great one. June 17, 2014
Rated 3 out of 5 by Not bad - but a few tweaks needed Nice rooms and check-in staff were very helpful. Breakfast was OK (although not exceptional for a hotel at this level), and there was no ironing board in the room - and when I requested one (inevitably a few minutes before I had planned to leave the hotel to get to work) it took a very long time coming, and I had to chase on the phone twice. I would expect more from an establishment trying to be top end. June 16, 2014
Rated 3 out of 5 by Poor in room lighting and maintenance Lighting in the room kept flickering. Called the front desk to be told "it should stop after a while". It didn't. Maintenance man came to the room - his only solution offered was to disconnect the main room lights. Not good service June 13, 2014
Rated 5 out of 5 by Sophisticated, chic hotel We enjoyed our stay at Grand Sheraton Edinburgh. We were recognized as Platinum members and upgraded to a lovely suite for entire stay. Relaxing, quiet, and so wonderful. Location is near New Town cafes and shops. June 11, 2014
Rated 5 out of 5 by Brilliant as always We stay on special occasions, perhaps once a year. This year more special than most as we got married on the same day as we stayed. Rooms have been refurbished and are amazing and modern, lovely touch from staff whol left chocolates and prose co for me and my wife. Breakfast superb but found dinner a little disappointing . All in all, can't wait to return. June 11, 2014
Rated 5 out of 5 by Great location and fantastic Club Room, Gym and Spa The hotel has been remodeled recently, and the rooms, beds and amenities are fantastic. Ate lunch at the restaurant, and lots of local residents were also there which affirms how good it is. Was amazed at the selection of food and beverage in the Club Floor Room,plus the staff bends over backward to assist you. No charge for booze. Even scotch! Hotel is walking distance to The Castle, National Museum and Gallery, plus shopping on Princess Street. Had thought we'd eat dinner and lunch at restaurants we'd read about, but loved the local pubs, and Ignite, an Indian Restaurant, and Atelier around the corner. Concierges know their local info, and make things easy. Had two different rooms, because of traveling away to Turnberry, and returning, and were surprised room amenities were different. Definitely choose this property. Can also take new tram from airport, and walk there after getting off. Oh yes, the doorman is dressed in a kilt, which is fun. June 9, 2014
Rated 5 out of 5 by Excellent Staff and Beautiful Hotel The staff at this hotel was fantastic. Very friendly and responsive, and particularly in the bar and restaurant, eager to engage with guests. The staff all seemed pleased to be there, and why not? Such a beautiful location. June 7, 2014
Rated 5 out of 5 by Staff can not do enough for you If you are in the need of a very stress free restful time, then this hotel is the one for you. Whilst it is expensive for a two night stay in a Club Room, the service is second to none. June 3, 2014
Rated 5 out of 5 by Fantastic hotel Staff and facilities are fantastic, really enjoyed the hotel and the city. June 2, 2014
Rated 5 out of 5 by A great hotel. We spent 2 nights here at the end of May and i cannot find fault with anything. From the moment we arrived through to us leaving we were given 5 star treatment. The staff were friendly and efficient and when we discovered there was only one bathrobe in the room another arrived within 3 minutes. We booked a table in the restaraunt and had a pre theatre meal which was excelent. The room had a fantastic view of Edinburgh Castle and was of a very high standard. We particularly liked the mood lighting in the bathroom and the bed was the large and very comfortable. Overall an excelant short break and we wouldn't hesitate to return here for another break. June 2, 2014
Rated 5 out of 5 by Full marks again Some 7 months have passed since my last stay at the Sheraton Grand. Once again, the hotel team were all helpful and supportive, particularly in the extensive fitness and spa area. There appeared a lot of trainee personnel in the front of house positions on this visit but it did not pose any problems. This is certainly one of the better properties within the Sheraton portfolio. Despite the rather dreary exterior, once inside one is always pleasantly surprised by the stylish design - with a tasteful Scottish theme. SPG recognition was impressive, including a Castle Suite upgrade for one couple within the party. Tip: Try the food at the One Square restaurant, it remains excellent - particularly i) the haggis with an egg ii) the fish and chips iii) the sticky toffee pudding June 1, 2014
Rated 5 out of 5 by The Bomb This place is just as Lovely and Elegant as it appears. We stayed for 4 days as the last part of our European experience and found this Hotel to be the best part of our trip. Wish they had them everywhere!!! We were very impressed with the staff, always smiling and helpful, especially impressed with a waitress named Lilly, that we meet in the restaurant/bar. She was very courteous, concerned and prompt. She made the stay that much more enjoyable. The value for the price was unparalleled. the proximity to everything is unbeatable. If you are ever in Edinburgh you owe it to yourself to give it a try.. May 31, 2014
Rated 5 out of 5 by One of the best night's sleep The Sheraton beds are heavenly - I can understand why guests ask where they can buy the mattresses and pillows. May 31, 2014
Rated 5 out of 5 by Luxurious room and great staff We stayed at the Grand Sheraton for a long weekend to celebrate out honeymoon/run the Edinburgh marathon. The room was beautiful and so comfortable. The staff were all fantastic, quickly sorting out an issue with our third party booking service who neglected to boom our breakfasts. The special touches for marathon runners (e.g. early breakfast, free smoothies) made us feel very welcome. Thank you! May 27, 2014
Rated 5 out of 5 by great spa experience & great service had a wonderful spa experience and treatments - your team are excellent and very helpful & welcoming May 26, 2014
Rated 4 out of 5 by A good choice We had a choice of two hotels for a conference ,I chose the Sheraton as I am SPG . The experience here was as good as I have had anywhere in the world. The staff were efficient and friendly and the room was great ( but a castle view would have been nice). I hope to return for a visit with my wife to see Edinburgh son. May 23, 2014
Rated 5 out of 5 by wonderful hotel and location great hotel with wonderful facilities. The bar is great with staff who know how to please. Club Lounge is good and good service and breakfast in there, Upgraded to club floor. Shall be back as love the location. May 21, 2014
Rated 5 out of 5 by Great Hotel for EICC We ran a major event over 3 days at the nearby EICC and the Sheraton worked perfectly in every respect. All the staff and facilities are excellent. The executive team for the event stayed in Club rooms which made all the difference during very long working days. It is very good for exploring Edinburgh too. The pool, gym and Spa are great too - a little quirky but top notch. May 17, 2014
Rated 2 out of 5 by Question mark on cleaning and washing Stayed two nights on business. Found, by accident, a newspaper cutting under a chair. Not knowing how long it had been there, it was still obvious that the furniture wasn't moved when the room was cleaned. There was also a brownish smear on the side of the sink just outside the toilet. It remained there even after I mentioned it at the reception and two cleaners had been sent to work the room. Moreover, I found a strange object wrapped round the spoon when I was about to have my tea at breakfast. Asked a waitress to replace it, but her reaction was surprisingly hostile. When she brought another cut, there was something at the bottom of it, so I had to send it away yet again. I don't have the habit of checking how clean my cup is, but I shall certainly do it next time I am at the hotel. May 17, 2014
Rated 5 out of 5 by Amazing weekend away - faultless staff I came to the Sheraton for a weekend with my partner in December. Sadly there was a weather warning that weekend so activities outside were limited, but that didn't matter at all because the hotel has so much to offer! From the moment we arrived the staff went above and beyond to help us and make our stay special. I have previously stayed at the Sheraton pre the renovation and I must say I was so impressed. We stayed in a club room facing the castle and the view was beautiful. The club lounge was spacious with plenty of seating, attentive staff and a relaxing atmosphere. The spa is by far the best in the UK that I have been too, I cannot wait for my next visit! For ultimate relaxation and luxury - this is the perfect place to be! Thank you! May 10, 2014
Rated 5 out of 5 by Great couple of days A great couple of days, excellent conference, great facilities and a top class room May 10, 2014
Rated 1 out of 5 by unsatisfactory customer service Beautiful Hotel and I loved my stay, until I had to leave early to fly back to the States due to a death in our family. The hotel staff refused to refund my reservation!!! --- hence I paid almost $350 for a hotel room I never used. I gave them more than 24 hour notice. What a horrible experience that ruined for me what was an otherwise incredible week. May 8, 2014
Rated 5 out of 5 by Wonderful service The staff was very accomodating. We left a coat there and they immediately responded to make sure it was returned to us safely. May 6, 2014
Rated 5 out of 5 by Excellent Very comfortable room with unusual (but enjoyable) lighting. Quite a novelty being able to change the colour of your shower into any colour of the rainbow! Friendly staff, 20 different gins and 4 different tonics at the bar... May 6, 2014
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