Rated 5 out of 5 by SeaKing Very pleased with our stay
The staff was great, and treated us especially well since we were traveling on our anniversary. Facilities were recently upgraded and very nice and spotlessly clean.
We did not eat at the restaurant or pub, but they both seemed quite nice - only time prevented us from having a meal or two there.
July 8, 2014
Rated 3 out of 5 by MidMelody A/C Noise
The noise from A/C is a huge issue, it sounds like a helicopter hovering around.
October 7, 2014
Rated 5 out of 5 by Sakowda Best Hotel in Burlington VT
Everything was GREAT. Clean rooms and the food in the restaurant was 5 star. My ONLY suggestion is to make the drinks and snacks more readily available in the Club Room. The breakfast hours were not long enough and the evening snacks didn't start until too late. Thanks.
July 22, 2014
Rated 5 out of 5 by Evvy Great hotel
Hotel is in an excellent location for local sites/downtown Burlington/waterfront. Staff is extremely friendly and helpful. Hotel has been completely renovated in a very tasteful decor. I would recommend this hotel for business and/or pleasure trips.
August 11, 2014
Rated 4 out of 5 by Akhil Customer Service
Excellent personnel, including management.
October 5, 2014
Rated 2 out of 5 by Pradip This Hotel is not up to the mark of Sheraton Brand
Club room we stayed in, needs mantenance. Club Lounge needs improvement. Stay in hotel was otherwise comfortable.
September 25, 2014
Rated 3 out of 5 by rickybobbie Great Place lay your head
The rooms are well done, the beds are comfortable where you don't want to get out of them. The staff are over the top great service, had couple things wrong with the room and the staff took care of them ASAP.
August 28, 2014
Rated 5 out of 5 by Canadian49 Excellent hotel in a great city
From the pool to the fitness center, this hotel has what it takes to provide a welcoming, relaxing refuge. The staff are great - very helpful - and the wine selection fabulous. With free parking and easy access, I would definitely rate this hotel top notch.
July 3, 2014
Rated 5 out of 5 by ron1968 hotel had nice size rooms
on vaction with family and i was surprised at the room sizes, it was awesome. also the kids loved the pool especially at night. the service from the front desk was top notch. cant wait to come back
August 27, 2014
Rated 4 out of 5 by Ded42 Need improvment
Just had a problem in the bathroom where the sink drain of the basin does not work and a old dirty towel was left on the top of the curtain close the tube. The reaction of the check-in staff was good and said they will definitely improve this.
July 2, 2014
Rated 5 out of 5 by HappyGuest914 wonderful place to stay
Everyone was so pleasant, and an absolute delight! The rooms are so comfortable!
September 22, 2014
Rated 5 out of 5 by Kenny54 The Staff
the Hotel meets our need.the Staff is excellent I travel a lot and Sheraton &Four Points Always the Best . I am in Montreal next week and Ottawa the Following.
September 2, 2014
Rated 5 out of 5 by Linda1956 Great hotel, great location
Everything about this hotel is fantastic. The free shuttle down to Church Street, the beautiful pool, the perfect location and accommodating staff. I would highly recommend it....great bang for your buck.
August 9, 2014
Rated 2 out of 5 by Aserver Disconnected
Once we reported issues the staff was very responsive, however there were issues. No water pressure, left coffee request on door knob and no one ever picked it up, air conditioning had to be fixed.
August 12, 2014
Rated 4 out of 5 by Windowpane 1 Problem
My only problem with this hotel was that unless a guest actually tried to quietly close the doors...they slammed shut.
2nd time staying here and I like the hotel for comfort and location. For Burlington it is close to everything.
July 10, 2014
Rated 1 out of 5 by chris02 No power in the bathroom
I was very disapointed as this is the second time it happens .. no power in the bathroom to plug my hair dryer. it was repaired the next day.. and they did not propose me any solution.
August 18, 2014
Rated 4 out of 5 by EricH1971 Excellent service
The desk clerk upgraded us from a double bed to queen size bed when she saw my height. We also got a free 24-hour WiFi connection by registering to the SPG program.
August 25, 2014
Rated 2 out of 5 by Jlwcjr Needs improvement
Stingy on included amenities (e.g. WiFi, breakfast, toiletries). Bathroom sink stopper missing. Inside directional signage minimal/confusing. However, bed extremely comfortable, resulting in very good night sleep
June 28, 2014
Rated 4 out of 5 by petunia68 thi shotel is in a great location
hotel advertised fitness center, the only thing available was a small pool. Restaurant service very slow; continental breakfast for runners over priced!!! $3.45 for a banana!! hotel is overpriced for what it has to offer
May 27, 2014
Rated 5 out of 5 by Cavaras Great Hotel
It was a great stay only a couple of issues we had, first the towels in our room were stained, 2nd we used the pool but it seemed like it needed to be cleaned there was strands of hair in it, big clumps.. Gross..
June 17, 2014
Rated 4 out of 5 by JustStoppingBy Great hotel with 2 drawbacks
This is a great hotel with two issues. 1. The food isn't very impressive and 2. The layout is a little odd. Before you leave the front desk, make sure you know where you're going. More so if you need an elevator.
June 15, 2014
Rated 3 out of 5 by thirsty22 Good location outside Milwaukee
Away from city & traffic but close enough Brewers, zoo, museum, etc.....
No spg gold regonition or upgrades. Had to repeadly ask staff for points & perks tjat should come with gold status.
May 29, 2014
Rated 4 out of 5 by defranklinstubbs Sheraton Burlingtony
The hotel was what you would expect from a Sheraton. The location is just a few minutes away from downtown Burlington, so it is close enough to the nightlife and activities.
July 28, 2014
Rated 5 out of 5 Wonderful experience
The staff was beyond gracious and courteous. From the shuttle drivers to front desk (claire, younger and older shuttle driver). A very pleasant experience
August 9, 2014
Rated 4 out of 5 by Sheila2306 Desirable property in Burlington Vt
All was fine, even proximity to downtown, except Housekeeping - room was still undone at 4 PM !!! (we had refused your credit of 500 pts for NO HOUSE KEEPING !!
June 27, 2014
Rated 3 out of 5 by Lasttimehere Abysmal Customer Service
Great hotel in terms of the facility but abysmal customer service from the staff. Unresponsive to simple requests on a continued basis over a three day stay, Never again
June 22, 2014
Rated 4 out of 5 by jpeds great staff
i really appreciated the tsaff willingness to help me with any problems i had throughout my entire stay. the room was great as well.
August 1, 2014
Rated 5 out of 5 by Crisc very comfortable and clean
very comfortable rooms in this newly renovated facility. we will be back frequently.
lots of shopping near by and close to Burlington city center/marina.
July 1, 2014
Rated 4 out of 5 by Canuck93 Business Trip
Bathroom door would not shut and there was no fan in the bathroom. Construction in front of hotel made it difficult to walk to nearby restaurants.
June 25, 2014
Rated 5 out of 5 by JW31Columbus Best Hotel In Burlington
I was here for one night but the location was great. Hotel clean and inviting. Staff was very present and the shuttle to the airport is a nice amenity.
June 10, 2014