シェラトン・ゲートウェイホテル・トロントインターナショナルエアポート

  • カナダ
  • L5P 1C4
  • オンタリオ,
  • トロント
  • Terminal 3, Toronto AMF, P.O. Box 300
  • マップ

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Rated 4.1 out of 5 by 545 reviewers.
Rated 5 out of 5 by Pleasant Stay A very comfortable and relaxing hotel. I highly recommend it. July 5, 2014
Rated 5 out of 5 by Always Fantastic! My husband and I have been staying at the Sheraton Gateway Terminal Three Hotel one night prior to our vacation as a vacation tradition for many years now. From the moment we arrive we feel like our vacation begins. We are Club Lounge guests and it is positively heavenly! Ask to face the runway....fun to watch the planes coming in yet not hear them...great soundproofing throughout the hotel! The staff are always top notch and make us feel like valued returning guests. I can't say enough about this location and we hope to continue our tradition for years to come. Thank you Gateway! Keep up the great work! May 15, 2013
Rated 5 out of 5 by Stephen All aspects of hotel exceeded expectations. Convenience to Pearson Airport was definitely an advantage. I will definitely be staying again when my travel takes me through Toronto. May 8, 2012
Rated 5 out of 5 by Very nice, clean, comfortable hotel at the airport I have stayed here several times when passing through Toronto and have had a great experience every time. The facilities are great and the staff is always helpful and professional. February 8, 2012
Rated 2 out of 5 by Long wait times 20minute wait to check in, no one picks up the front desk line. Lobby is a zoo. Restaurant was ok, but overpriced. July 4, 2014
Rated 5 out of 5 by Convenience, Comfort and Style I recently spent one night at the Gateway hotel in terminal 3 when I arrived from one flight and had another the next morning. The Guest Services Manager, Mr. Malik was very gracious and accommodating when we discovered that my booking (which was suppose to have been made there) was made at the other Sheraton. I enjoyed a light meal in the lounge and completed my work in the lovely room. The comfortable bed and the proximity to the airport meant that I was refreshed and ready for another travel day. June 25, 2014
Rated 5 out of 5 by hotel has excellent rooms and location I would recommend this hotel for stopovers and for meetings at Toronto Pearson airport. Convenient and excellent facilities. July 3, 2014
Rated 4 out of 5 by Good night sleep The selling point for this hotel is that it is walking distance from terminal 3 which is convenient if arriving late or departing early. Soundproof too. Courteous staff. Beds very comfortable, room and bathroom clean but a bit dated. Surprised and annoyed that wifi is not complimentary in the room even if you are a starwood preferred member. June 30, 2014
Rated 5 out of 5 by The only choice for us going in/out of YYZ We've stayed here about 4 times now and it's a really great place. We've got two young kids and the bonus here is they have actual cribs (not pack-n-plays) which makes for a better night for everyone. Only downside is the restaurant is very expensive. Last time we made the mistake of eating there. I'm almost embarrassed to admit how much it cost for two of us + a toddler. Best to go to Tim Hortons! January 3, 2012
Rated 5 out of 5 by Luxury on your travels.... The staff were uniquely helpful and friendly Beds and bedding are high quality and extremely conducive to a deep sleep, just what one needs at an airport hotel July 2, 2014
Rated 5 out of 5 by anticipated excellence First rate as expected. Stayed at the hotel often and have come to expect the very best from reception through to check out. July 2, 2014
Rated 5 out of 5 by Excellent hotel Everything about this hotel was excellent. Staff, location, room. July 2, 2014
Rated 4 out of 5 by Welcome rest Having failed to get to our flight destination because of dense fog the day rate at Sheraton was a life saver. Only having to pay for internet access spoilt an otherwise excellent experienceexperience June 30, 2014
Rated 4 out of 5 by Nice Hotel Love the hotel and convience of airport, unfortunately our toilet ran all night lone which didn't help with sleep July 1, 2014
Rated 5 out of 5 by Great Hotel From the baggage area to the train, and to the hotel was no problem. Checking in was very smooth and accommodating.I would highly reccommed this hotel. June 30, 2014
Rated 4 out of 5 by Convenience Convenient location Hassel free as right at airport as you arrive and depart. Great inroom service if you are tired. June 30, 2014
Rated 5 out of 5 by great airport hotel This is one of the better airport hotels, it offers everything you need for a short stay or extended stay, would highly recommend it. June 30, 2014
Rated 5 out of 5 by Great location and energy I've had many stays at this hotel and I keep coming back as the location super and the lobby gives you the activity of a downtown hotel with the convenience of an airport location. I recently met friends I'd not seen for years when they passed through - another advantage of this location. January 8, 2012
Rated 5 out of 5 by Staff welcomed a weary traveler Although there seemed to be a problem with my reservation, the staff took very good care of me, June 29, 2014
Rated 5 out of 5 by Superb Service Excellent hotel convenient for the overnight traveler by being right at the airport. Check in and out handled in a very efficient manner by the staff. They portrayed a professional manner in requesting information or in answering any enquiries as well as mentioning restaurant and bar amenities and hours. The room was very clean with all the necessities a traveller would require. It would be convenient to have free wifi available in the room. I enjoyed the morning paper as I am an avid reader of the daily news. All in all a great experience. Thank You. January 1, 2014
Rated 5 out of 5 by last minute booking/bereavement I do not know the name of the lady who we spoke to....wish I did. Myself and cousin travelling because my mom passed away the day before , we had been half way home and had to turn around ,back to toronto, because of weather. There were a lot of other things to deal with once we got back at midnight, including rebooking, and we managed to get my brother out at 8:30.that morning but we had to wait until 9:00 that night. we were so tired, spoke to this lady at your hotel and she was so nice and so helpful. Gave us a room until 6 pm with breakfast and evening snacks......she was wonderful and I hope all your staff is half as helpful and accommodating as she was, especially with what we were dealing with and our exhaustion. thank you so much. January 20, 2014
Rated 4 out of 5 by Charged for minibar when we brought our own alcohol Great hotel, obviously horrible room billing. My husband and I brought our own wine and was charged for two drinks from the mini bar. Truly NOT impressed. If this issue is not resolved with the hotel, I will personally never step foot in another Sheraton in my life, and never recommend any of my friends, family, or colleagues (as all travel quite frequently) to use the Sheraton again. June 23, 2014
Rated 4 out of 5 by Great location Exactly as would expect for an airport hotel. Clean, rooms a bit tired, consistent service. F and B average. June 28, 2014
Rated 5 out of 5 by This hotel's location is very convenient! When you need a comfortable room for a brief overnight stay, this place fits the bill! We are only in the room for approx. 4-6 hours but it meets our needs perfectly. A wonderful bed, a hot shower, a cup of coffee in the morning and you are out the door to catch your connecting flight. I was somewhat disappointed that I couldn't have free wifi to check in with my family at home, but I know that it is always about the almighty dollar.....I can delay that aspect now that I am close to retirement. Having said that, maybe this is something that needs to be addressed? Aside from that...check-in was prompt and I especially like not having to stand in a queue to check-out and access my bill in the morning. Much improved since my last stay....thanks so much! February 10, 2014
Rated 3 out of 5 by Poor experience Room was ok., but hotel feels old and musty. Wifi was abysmal in the lobby area. When I reported it to staff they just said, yes it is always like that. Check-in queue was long. Sauna and pool were ok. Poor food choice at the bar. Generally a mediocre experience. I was just returning from 1 week in Chinese and Japanese 4 star hotels. No comparison. June 23, 2014
Rated 5 out of 5 by Wonderful compassionate staff In October I presented at the front desk after a long day of travel, plus just experiencing the death of my husband to discover I had inadvertently booked the wrong Sheraton. The staff were so kind and treated a very distraught client with compassion and caring. Not only were they able to cancel my other reservation for me but gave me a very beautiful room on the eighth floor and suggested I relax with a glass of wine in the lounge. These two staff members were wonderful representatives for a perfect stay at the Sheraton Gateway in Toronto. November 17, 2013
Rated 1 out of 5 by Disappointed... I had a layover due to missing a connection so convenience to the airport late evening was great. Sad thing was the hotel appears to be under renovations and it is not being handled well. There were long waits for the elevators as one was not working, the kitchen could not prepare any hot food due to a problem and a simple sandwich and bottled water was $26.00. Lastly, there was no signal on the TV so I could only get one channel - not what I would have expected from this hotel. A few others seemed annoyed too - didn't mean to eavesdrop. December 8, 2013
Rated 2 out of 5 by HOTEL IS AT BEST a 2 star rating I have been a starwood member for many,many years and I stay at this Terminal 3 hotel at least 3 times a year. Each time I stay, it is getting worse. Your linens are not clean (they actually did not have our room ready until 8 pm at check in because they ran out of linens). The matress needs replacing in room 736 and the staff is more interested in chatting with themselves than helping the customers. Several people complained in the line up I was in. I would have rated this once a 4 star but now, at best a 2 star. Very, disappointed. December 27, 2013
Rated 5 out of 5 by We enjoyed a peaceful night's stay My wife and I chose this hotel for a peaceful night sleep, prior to catching an early flight home to the UK. We asked for a room on a low floor, away from the monorail train. Our request was met in full. We enjoyed a meal with our family in the restaurant, and again all our dietary requirements were met in full, coupled with excellent personal service. April 19, 2014
Rated 3 out of 5 by Not Quite As Convenient or Good As Before With the LINK Train out of service i don't know that i would spend any extra $ (we usually do) to stay @ the Gateway when many other hotels close by, including Sheraton, have complimentary shuttles. The LINK bus is a pain, especially if you have any amount of luggage or a disability. The food this trip was below average and the prices certainly have not come down with the quality - I did take pics if mgmt would like me to send. This said, the rooms are still good and if you're flying from Terminal 3 there's nothing closer. June 12, 2013
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