Rated 5 out of 5 by ShelleyD Great Staff!
Thank you very much to the kind and attentive staff at the Sheraton in Saskatoon! Your kindness, professionalism, cleanliness of facility, attention to detail and comfort were much noticed and appreciated during my recent stay! Thank you!
April 1, 2014
Rated 4 out of 5 by LACP Unsatisfactory Experience
I booked 5 rooms directly with the hotel at a premium rate. Upon receiving upgrade opportunity, I believed we could upgrade at the counter. All concierge rooms were "full" My Gold status gave me a wonderful river view via a huge air conditioning unit directly outside my window. I love SPG hotels but this one is off my list.
March 24, 2014
Rated 5 out of 5 by Prystal Reliably welcoming
This hotel never fails to meet my expectations. The restaurants are excellent and the staff are attentive and very friendly. This is Saskatoon and friendliness and good manners define this town. This time, I was most impressed by the hotel's pillows: perfect, not overstuffed, and oh so comfortable.
March 23, 2014
Rated 5 out of 5 by Melanie22 We love staying at the Sheraton Cavalier!
The staff treated us with such respect & made us feel welcome, as always. Room service was great & the newly rennovated room was a treat (very well done)! Our only complaint would be that the pool temperature was a bit cool, especially when the kiddie pool was the coldest & it flows into the main swimming pool. But we still really enjoyed our leisure time too. Windows Restaurant staff were excellent too & very attentive on Sunday morning. Will definitely be back again based on this experience.
January 28, 2013
Rated 4 out of 5 by Lola123 hotel has alot to offer
we spent a weekend at your hotel...We had two meals in the restaurant and both of them--delicious....Spent alot of time at the pool and water slides,,great fun and clean...however our room was not up to the standard of the rest of the hotel experience....I found our view looking out room 220 to be unpleasant..i think it was the back of an air conditioner as the focal point....over all i think the room could have used a good cleaning.. the baseboards in bathroom truly needed to be wiped off...
February 4, 2013
Rated 5 out of 5 by FrequentTravel11 Friendly and Helpful Staff
Downtown location is convenient with plenty of restaurants within walking distance.
Rooms are clean and comfortable.
Staff in all areas of the hotel (the doormen and front desk, housekeeping and coffee shop/restaurant servers) are friendly and helpful. Sometimes going above and beyond.
March 15, 2014
Rated 4 out of 5 by JS2157 Great Location
View of the park is great.
March 31, 2014
Rated 5 out of 5 by tsoogs74 The total package!
It was a great experience, we became regulars at the Windows restaurant and sat at "our" table and enjoyed the view of people skating across the road, beyond that, the river and the Bessborough in the background make it an ideal location to enjoy downtownSaskatoon. Close to shopping, the university, it is a great location to stay for anyone. The waterpark was great, offering multiple pools and waterslides for all ages. Staff were great at all locations in the hotel.
December 16, 2013
Rated 4 out of 5 by Gazza1234 Awesome Hotel
What a great hotel - friendly, helpful staff, a great lounge and the room was spacious and clean.
March 21, 2014
Rated 3 out of 5 by JRA2012 Hot in Saskatoon
I stayed there on July 11th and there was a heat wave in Saskatoon. The AC system is very old and the room was very hot and stuffy. I did not sleep well at all. I checked out the next morning and moved into a newer hotel where you could adjust the temp. This hotel would be awesome if you could adjust the room temp. The staff was very helpful but can't fix something that is old and marginal. I will not stay here again until renovations are completed...
July 15, 2012
Rated 4 out of 5 by Les1468 Excellent services
This hotel has excellent services from the time you check in until you check out. The staff is very friendly at all areas if the hotel including the restaurants. I would recommend this hotel to anyone staying in Saskatoon.
March 4, 2014
Rated 5 out of 5 by northwestbound Wonderful!
Loved the room. Housekeeping was great! Front desk staff, great! Would liked for the Starbucks to have had more variety in quick foods. The brownies were awesome but the cinn. roll was a bit stale. Did not visit the pool, spa or fitness center, thus cannot comment on it. All the people we met in Saskatoon were very friendly, in and out of the hotel. Will definitely visit Saskatoon and stay at Sheraton Cavalier again.
October 15, 2012
Rated 5 out of 5 by Futt Best hotel in saskatoon!
We stayed here over Christmas. On Christmas morning the staff brought our kids gifts and all of the staff signed the card. The staff was extremely helpful when we were there. My son forgot his jeans with 150 dollars in his pocket and we got them back with the money. Will never stay at any other hotel in saskatoon again, this is by far the best hotel. Unbeatable customer service.
December 27, 2013
Rated 3 out of 5 by MRRP Good features, customer service needs work
Pros: freindly staff, great fitness centre, great downtown location, decent food.
Cons: room cleaning occured late in the day and for 2 days no cleaning at all, staff arrived after 4pm, cleaning declined
No water for 3 hours, without advanced notice. When discussing with front desk, abruptly (and incorrectly) told that a letter expalining the outage had been left in room.
October 1, 2012
Rated 4 out of 5 by Erickson Loved the room
I was very pleased with the room it was quiet loved it and it was spacious. The staff was great made us feel welcomed. However the only thing I need to make a fuss about is when I got the bill it wasn't my spg number so my husband work is getting the points rather than me and I paid for the room not them. So I would like that fixed if possible
February 12, 2013
Rated 5 out of 5 by Iris2 great service
We were greeted with great ewnthusiam and check-in was fast, friendly, $ painless, Check-out was also as stated above, Clean, busy , centrally located. great staff restaurant - top quality. Can't say enough about this property. LOVELY, STRESS-FREE, pool a little smal( I swim everyday ) but a nice relaxing complex, anyway. Well-maintained.
September 5, 2012
Rated 4 out of 5 by FrequentTraveler13 VERY COZY SHERATON
Cozy Sheraton, comfortable rooms. Food was tasty in the restaurant and I ate "Bison Steak" which was kinda different. Very close to the University of Saskatchewan and I hired a cab to show me around the entire city of Saskatoon. We were done in like an hour. Its a cool little town and the hotel was centrally located.
March 20, 2013
Rated 3 out of 5 by Tomcat4911 Avoid room 224
Location of the hotel is great. We have mix feelings of our first experience here. It was really hard to get good rest being next to the gym and pool. Avoid rooms 223 and 224 if possible. The rooms would require to be refreshed, you see and feel the age of it all. Kids did the love the pool and water slides.
May 13, 2013
Rated 4 out of 5 by hanzie Great location
My room was not ready at 3:00, even though my confirmation e-mail said check-in was 2:00. I was moved to a tiny room on the second floor. There was no discussion about reduced rate. My wife was unable to join me, at the last minute, or else we would have been quite cramped for space.
November 14, 2012
Rated 4 out of 5 by Lanie Oct 2012 stay
the rooms and service were great and accommodated our conference with professionalism and great service. The phone handset was not working in my room and I requested it to get fixed which it never did. but the quality of the hotel and service made the stay very comfortable.
October 23, 2012
Rated 4 out of 5 by KDOttawa Excellent staff
From facilitating my earlier than usual check in through to booking my 3:30am cab on check out, I was very impressed with the staff.
The level of service, recommending resturants, greeting and opening doors, and general eagerness to please was far better than I expected.
November 6, 2012
Rated 4 out of 5 by Donna13 Great room
The room was recently renovated and was very clean. Elevators could use some work, but looked like they were being worked on. The hotel is being updated as best as it can due to it being an older hotel. We had some meals there during a meeting and the food was just okay.
March 9, 2013
Rated 3 out of 5 by NicoleAnne Facilities
I was shocked that I did not have a tub in my room...even cheap hotels have tubs! I know lower grade 4 Points STARWOOD often dont have tubs but I did not expect this at the upgraded Sheraton. Could not get into Club Floor went down twice to get a key..nothing worked.
January 25, 2013
Rated 5 out of 5 by MammaG Check-in agent was awesome
We were met promptly and an issue we had with collecting on a charity voucher purchase was dealt with very professionally and to our complete satisfaction. I am sorry I did not get the desk person's name. Thankyou Sheraton Cavalier; we will definitely be back.
September 2, 2013
Rated 5 out of 5 by GKF1 Excellent Hotel
This hotel continues to be the best in Saskatoon, with great facilities and friendly staff. The one time in the past that I did have a problem at the hotel, the General Manager followed up on it personally with me. Great service!
November 15, 2013
Rated 5 out of 5 by Toolie Great Renos
Loved the staff and facilities. Great restaurant and lounge. Having Starbucks was my favourite perk. Staff were all friendly, accommodating and professional. The pool and fitness area are excellent.
December 14, 2013
Rated 5 out of 5 by Candace59 Birthday getaway
We stayed here for my birthday and had a great stay, nice hotel, clean , felt safe and scenic area
January 19, 2014
Rated 5 out of 5 by Alain51 like this hotel
The only thing that wasn't good about our stay was we were on the parking lot side and there was a car horn going off for like 4 hours ,I know its not the hotels fault,could have been someones car security ,other than that things were great
December 18, 2012
Rated 5 out of 5 by vanariesboy Beautiful riverside location, great staff
I enjoy being able to stay here whenever I'm in Saskatoon for work. It's conveniently located beside the river and a short (under 10 minute) walk from anywhere in downtown you'd want to go. The hotel's exterior is very dated (1960s) but the inside is warm and comfortable. Many rooms have great views out toward the river. I was fortunate to be upgraded to a recently renovated room, which was very nicely equipped.
The Club Lounge serves a hot breakfast in the morning, which is head-and-shoulders above the usual pastries-and-cereal offered in many lounges. I hope they don't water this down because it's a huge plus for me.
The fitness centre has a decent amount of cardio equipment but no weight machines - just free weights. The pool area has two hot tubs and two waterslides, which made for some fun after my workout.
The front desk staff were very helpful in meeting my needs for billing arrangements and a late check-out.
I had a small issue with the housekeeping staff which was handled very promptly and professionally by the General Manager.
I will definitely be back when I'm next in Saskatoon.
November 17, 2013
Rated 4 out of 5 by Rabbit I love the renovations
I really like the newly renovated rooms. They are modern and appealing.
I also like the fact that I can decline having my room cleaned when I am there for an extended stay - helping save on cleaning, laundry, water, etc.
March 6, 2013