シェラトン・ペンタゴンシティーホテル

  • アメリカ合衆国
  • 22204
  • ヴァージニア州,
  • アーリントン
  • 900 South Orme Street
  • マップ

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Rated 3.9 out of 5 by 223 reviewers.
Rated 5 out of 5 by Great Experience in DC The hotel staff were efficient and friendly even when our flight put us in at 4:00 am. We enjoyed our stay very much. 2014/04/08
Rated 5 out of 5 by Outstanding Staff Member Ms. Denise Hodge is an outstanding member of your staff !!! 2014/04/05
Rated 5 out of 5 by Army Special Event First of All, I want to give thanks to the following outstanding employees that met my every need and while doing so always called me by my last name as I approached the front desk. Ms. Sevena was superb to say the least. From the time I walked in she was accommodating and welcoming. Her front desk knowledge and professionalism was quick, honest and genuine. Ms. Sura also met the same expectations and work ethics. The Shuttle drivers were awesome and on time and were always willing to help. I really enjoyed this hotel along with 23 other family members. Your staff made our stay and Washington experience amazing. 2014/03/31
Rated 5 out of 5 by Expectations exceeded While my travel is limited to one or two trips from Savannah, GA to the Far East yearly, I've been doing so for 14 years, usually stay in very nice hotels, enjoy good food, and expect great service. The only negative aspect of my stay at this Sheraton was the bedding which is typical these days even in better hotels. There was a bottom sheet, top sheet, and a comforter/quilt which doubled as a bed spread. The latter was too hot but using the top sheet only wasn't warm enough. I don't understand prioritizing the savings in house keeping labor over guest comfort when sleeping. What's needed is a blanket and light bed spread so guests can adjust as they wish. Beyond that the room was very nicely appointed, clean, and spacious. The reason for my visit was the Medal of Honor ceremony on March 18, 2014 at the White House and all awardees and their families stayed at this hotel. Otherwise I would have tried to find lodging in Washington that was less costly. On the evening of the 17th the Army held a reception in the hotel attended by approximately 300 people. Hotel personnel staffed this event and all were exceptionally courteous and professional, and the food great. Though I only had breakfast on two mornings in the hotel restaurant, I've never had such good service. I did the buffet and the diversity and quality of food was superb. As well, I was very pleased with the interface I had with house keeping and front desk personnel. The airport shuttle ran every 30 minutes and was timely and comfortable going/coming. 2014/03/25
Rated 5 out of 5 by Great Value - Great Hospitality A family vacation - made all the better due to the caring and attentive team at Sheraton Pentagon City Hotel. Thanks 2014/03/18
Rated 5 out of 5 by Outstanding Service at the lounge Emerlita provided OUTSTANDING service during my stay. The breakfast by far was the best around! It's the cleanest and offers a wide array of food! This is now my favorite Sheraton! The lounge is always clean and the service is exceptional! Great job Emerlita! 2014/03/07
Rated 5 out of 5 by Outstanding Service Elena at the front desk provided exceptional service upon check in and quickly recognized SPG status. Great job! Ermerlita at the club lounge during breakfast was very accommodating, friendly, and maintained the place spotless! Outstanding Service! Lady at the pastry/coffee shop, front of the restaurant helped me set up a muffin try for breakfast. She went way and beyond her way to make sure the breakfast purchased were presentable. Thank you! 2014/03/04
Rated 5 out of 5 by Outstanding customer service This was not our first stay at the Pentagon City Sheraton and it will NOT be our last. The staff was really attentive to our needs. A special shout out goes to Sevena! She was a joy to interact with. She made us feel really welcome. You can tell she loves her job. Job well done Sevena (I hope I spelled your name correctly). 2013/12/09
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