Sheraton Dallas Hotel

  • 400 North Olive Street
  • Dallas,
  • Texas
  • 75201
  • Estados Unidos
  • Mapa

Quartos e tarifas

Fechar

Crianças por quarto

Esta informação nos permite identificar os quartos que acomodarão melhor o seu grupo e nos preparar para sua chegada.

Consulte os termos e detalhes do quarto para obter informações sobre encargos por cama dobrável e/ou pessoa extra.

Family Plan Policy

Children 17 and under sleep free in existing room bedding. Rollaways, child rollaways and cribs may incur extra charges

Age Requirement Policy

Guests must be 18 years or older with photo identification to reserve a room.

Rated 3.4 out of 5 by 1263 reviewers.
Rated 5 out of 5 by Sales Manager I only stay at Starwood properties due to the expectations I want to recieve. October 8, 2012
Rated 4 out of 5 by The room has been updated Funny the room is refreshed but the old dated phone still lingers in the room April 29, 2013
Rated 5 out of 5 by Will Return My room was better than what I expected and the hotel staff was courteous. November 25, 2013
Rated 5 out of 5 by Great for the Conference The room was comfy, great location and the hotel made a conference a breeze. February 26, 2013
Rated 2 out of 5 by restaurant and amenities the restaurant menu , prices, and food quality was well below expectations. October 9, 2013
Rated 3 out of 5 by Mitchell-Reed We did not have wash clothes only one the first night and none the second December 3, 2013
Rated 3 out of 5 by Not What I Expected I highly recommend that the hotel invest in pillow covers that are changed after each guest has left. As a person with severe allergies, I found myself itching constantly and had to invest in anti-itching lotion. I assume to sleep on the floor. In addition, I was severely disappointed in the concierge at the Sheraton Dallas. Not only I, but also a number of individuals that attended our conference were disappointed at the lack of knowledge the concierge had about recommended dining and cultural activities. Taking out a listing of restaurant locations without having a map to give a sense as to where these locations were located would have been an asset. It is what I have experienced from other hotels. I also find that the hotel business is dumbing down their interest in providing sound and responsive customer service due to turning over areas of shipping, handling and the business center to a third party as to remove the hotel from any sense of responsibility to their hotel guests as an aside. I predict that many consumers will complain about their treatment from the new in-house service that Penfield’s seem to have control. Overall, if I can help it, I do not plant o ever stay in the Sheraton Dallas again. September 23, 2013
Rated 4 out of 5 by Excellent Stay! Room was comfortable, clean and quiet. Very convenient to medical facility! April 18, 2013
Rated 4 out of 5 by My room was lacking I was so disappointed my room 2641 did not have a Gideon Bible in the room. July 24, 2012
Rated 5 out of 5 by Great conference facility. Hotel location was great. Rooms were very clean. Great conference facility. April 11, 2013
Rated 2 out of 5 by Manager Room was not clean. Air did not work. There was no wash cloths in the room. January 24, 2013
Rated 1 out of 5 by noise noisey and uncomfortable. can't sleep here March 20, 2014
Rated 5 out of 5 by upgraded Upgraded several levels to Exec Suite. Free food and drinks. Well staffed. December 29, 2012
Rated 5 out of 5 by Hotel registration was quick Attended the CTAT conference. Hotel Check in was very organized and quick. July 30, 2012
Rated 4 out of 5 by The executive suite layout is very nice! The executive suite was spacios, clean and comfortable. A nice quiet room. October 29, 2012
Rated 3 out of 5 by Staff is freindly My interaction with all staff, resulted in prompt and positive responses July 25, 2012
Rated 4 out of 5 by DeeDee52 Good overall hotel experience but front desk check in needs improvement. January 6, 2013
Rated 5 out of 5 by Starwood Conference Fantastic hotel. Giorgio has a great Banquet team. Beautiful facility. November 10, 2013
Rated 5 out of 5 by Excellent service Outstanding service. Nice facility March 24, 2014
Rated 5 out of 5 by Friendly Staff All of the staff was friendly and was willing to assist us as needed. August 19, 2013
Rated 1 out of 5 by Aman Khan Different level of service, it just depends how much you are paying. January 21, 2013
Rated 3 out of 5 by Would not recommend this hotel. The hotel is outdated, and so was very much below my expectations. March 11, 2013
Rated 5 out of 5 by Sheraton Dallas World Class Great place for ameeting or vacation. Rates were very competitive October 15, 2012
Rated 1 out of 5 by Very Disappointed After a two-night stay, I found myself highly disappointed in this hotel. Firstly, at check-in I mentioned that I knew they offered a AAA discount, but there was no place to input my AAA number while making my reservation online. The response I received when I asked if he could apply the appropriate discount: No, you can only use a AAA discount if you book over the phone. A little obnoxious, but fine, although nowhere was that indicated on the website. If it had been, I would have made the reservation via phone. The most significant issues were with the room. I walked in and the room had an odor of sewage coming from the bathroom. By the second night, the smell was so awful that I called the front desk. They suggested sending up maintenance; 1.5 hours later, he arrived with room spray. Apparently, that was going to be the solution for the sewage smell. Additionally, the air conditioning vent was covered in mold, and only a handful of television channels actually worked (hardly an issue when compared to sewage and mold). I left and requested a new room, which was issued. I would think a hotel focused on customer service and satisfaction would offer a discount or a concession of sorts for the gross inconvenience, but not the Sheraton. Another issue is the dining amenities at the hotel. The first night, I ate at the bar, which was acceptable, but noticed that literally every other person there received either comped drinks or dinner because it was taking over an hour for the kitchen to deliver food. On the second night, I ate at the same restaurant (lack of options), but took the food to my room. I ordered chicken with a side of asparagus. The "side" of asparagus came with 3 stalks and was not on the side, but rather dumped on top of the meal. When I glanced in the bag, I noticed only one box and said to the gentleman who handed it to me that it looked like he forgot the asparagus. He took the bag, opened it, and said “No, it’s in there. Oh, did you want it on the side?” Isn’t that typically how “sides” are served? The service and food quality at the restaurant are in no way comparable to the prices patrons are expected to pay. All in all, this was a horrible stay, with one issue after another. If I return to Dallas, I most certainly will not return here, nor will I ever recommend this hotel to another individual. July 10, 2014
Rated 5 out of 5 by Good for weary business person The hotel provided a respite from long days of business meeting. October 7, 2013
Rated 5 out of 5 by Veterans Service Officer Good clean rooms, staff very professional, very enjoyable visit. September 26, 2013
Rated 3 out of 5 by Lack of vacuuming Other than the floors not being vacuumed, the stay was pleasant. August 17, 2013
Rated 4 out of 5 by Great Hotel for a Large Event We had a party with 12,000 people and everyone had a great time. November 14, 2012
Rated 4 out of 5 by Recent stay Great hotel, but without wifi not good for business travelers. November 17, 2013
Rated 2 out of 5 by Understaffed and slow Front desk, valet, bell service all were understaffed and slow August 24, 2012
<<prev 38 39 40 41 42 43 next>>