Sheraton Centre Toronto Hotel

  • 123 Queen Street West
  • Toronto,
  • Ontario
  • M5H 2M9
  • Canada
  • Map

Rooms & Rates

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Children per Room

This information enables us to identify the rooms that will best accommodate your party and to prepare for your arrival.

See room terms and details for information about rollaway and/or extra person charges.

Family Plan Policy

Children 17 and under sleep free in existing room bedding. Rollaways and child rollaways may incur extra charges. Cribs are complimentary.

Age Requirement Policy

Guests must be 18 years or older with valid identification to reserve a room. Acceptable forms include government issued state, provincial or federal photo identification.

Rated 3.5 out of 5 by 1805 reviewers.
Rated 5 out of 5 by Reception super From the start, Marilyn answered questions and made us feel welcome - excellent service. One suggestion: improve the taxi service when leaving - too much congestion and was disorganized February 23, 2013
Rated 4 out of 5 by Great Location, nice rooms for price Rooms are quite nice, very clean and comfortable. Great location for a conference. Did not find bar service to be that friendly and prices of drinks/food quite high. June 22, 2014
Rated 3 out of 5 by No Workout Room No workout and they put you a room with hardley any equipment and then the kick you off a machine if somebody else signs up for it. I am on the road half the year and this was terrible! December 2, 2011
Rated 5 out of 5 by This hotel was perfect for us The overall experience was comfortable and relaxing. It was very close to the AGO where we attended a wedding. The groom arranged a great rate for us and we thoroughly enjoyed our stay. August 23, 2013
Rated 3 out of 5 by what parking? be aware there is large parking fees with this hotel. free internet in your room doesn't exist either. very disappointed with what you get for how much you pay. June 30, 2014
Rated 4 out of 5 by Great location This hotel is located near the Eaton Centre, the Theater District and the Four Seasons theater. There is a heated pool which is half inside the building and half outside the building. March 4, 2013
Rated 4 out of 5 by One Night Stay for Xmas party Stayed Dec. 20th 2013 for one night, attending a couple of work related Xmas functions. Started out great, check in was early, valet parking excellent, overall price for package outstanding. Room was very clean and provided most of the components outlined in my SPG profile (no non allergenic pillows provided). Things went down hill later that night after we returned from the parties. First the toilet was clogged and not functioning, additionally when the sink was used the pipes underneath were not secure which resulted in a minor flood. Had to use the ice bucket to contain the water shooting out. Tried to call the front desk 3 times but no one answered and finally gave up as it was 1:30 in the a.m. Called at 7:00 (3 times before someone responded) and maintenance person was sent up. He was able to correct the toilet problem but advised that a plumber would be needed to replace or fix the pipes which were separated. Wife was not impressed so we checked out early. Front Desk advised we would be credited with an additional 1000 points to compensate for the problems and we are waited to see what happens. January 2, 2014
Rated 4 out of 5 by Wonderful staff I have stayed at this hotel for years. The staff are excellent, especially the lounge staff on the 43rd floor,and go out of their way to care for their guests. The location is great. May 3, 2013
Rated 5 out of 5 This hotel has a great location, pool & hot tub. My kids & I had a great time staying at this hotel. We absolutely loved the pool + hot tub. They location cannot be beat. We are definately going to be return guests. Thank you. Kim February 6, 2013
Rated 5 out of 5 by Great Club Lounge Excellent staff and facilities make the Sheraton Centre Toronto one of the best I have ever been to, compared to other Sheratons across the world. A big thank you to all the staff. November 12, 2012
Rated 2 out of 5 by needs face lift hotel is tired need face lift staff needs to improve not typcial Starwood quaility in rooms staff and the lounge has great views but the food and service below Starwood standards September 11, 2013
Rated 4 out of 5 by Great Stay in Toronto The staff at the Sheraton Center were great from the moment I entered the hotel. The beds were very comfortable and food choices were fantastic ! I was very happy with the stay. September 10, 2013
Rated 3 out of 5 by Cold room Bad things: Cold rooms, heater doesn't work, some days dirty bathroom, noisy guests, restricted free Wi-fi time But comfortable bed And smooth pillows were wonderful.. May 19, 2014
Rated 5 out of 5 by Rick This is a very comprehensive facility in the heart of Downtown Toronto. August 25, 2014
Rated 4 out of 5 by Great location As usual, great hotel overall. Only problem was the warm room due to the record setting temps outside. A fan placed in the room made it much more comfortable. Will stay again. January 14, 2013
Rated 4 out of 5 by Excelllent There were computers and ideas of tours availble to me. I thought that was excellent so that we could go to the much music concert. I feel like I was in luxury the whole time. June 16, 2013
Rated 5 out of 5 by excellent stay we had a wodnerful stay in July. The room was comfortable and clean. The pool was great fun for my kids. We will come again for sure July 21, 2014
Rated 5 out of 5 by Amazing Hotel I really enjoyed staying at the Sheraton Centre Toronto. I stayed there for one week and everything was excellent. The hotel is beautiful and has tons and tons of boardrooms. November 23, 2013
Rated 5 out of 5 by Wedding Night We chose the Sheraton for our first night as husband and wife. Our room was comfortable and quiet. The Club lounge was large and offered a nice selection for our breakfast. March 16, 2014
Rated 3 out of 5 by Needs Work I was not aware that the renovations were in progress ans so many of the ammenities etc. were not available during my stay. This severely decreased the experience of my stay. March 19, 2012
Rated 4 out of 5 by Housekeeping Issues Our housekeeper was rude and disrespectful. Our room was not particularly clean, particularly in the bathroom. Used towels were not always replaced. June 30, 2014
Rated 4 out of 5 by Cold brief stay (one night) and didn't raise it with staff, but room temperature (2845) didn't seem to be regulated by the thermostat and as such was cold even when turned up. April 7, 2014
Rated 3 out of 5 by Dissappointing at best Very overrated and overpriced. Old, musty, not very well maintained and most of the staff outside of housekeeping and room service were rude and snobby June 23, 2014
Rated 5 out of 5 by Great Toronto Hotel Hotel is centrally located and have always used for business travel as well as for personal travel. Good value for the price. Staff is professional and services are great. March 3, 2014
Rated 3 out of 5 by Room needs updating Room needs a thorough dusting. Appears very tired and dirty. Bathroom is in need of updating - cracked paint, shower head not working well. July 11, 2014
Rated 3 out of 5 by Services It would be nice to have full curtain to block out daylight when you want to sleep in. A small fridge in the suite would be an excellent addition. Excellent fitness centre. March 12, 2013
Rated 5 out of 5 by Best Club Lounge Conveniently located in the Center of Downtown Toronto. I love the 43rd floor. The best Club Lounge I have seen offering a wonderful breakfast with a great view of Toronto. February 4, 2013
Rated 5 out of 5 by Very good hotel This hotel has it all despite renovations in certain exterior areas. Great location, helpful staff, pleasant rooms, and good service. Very much appreciated early check-in. October 19, 2013
Rated 5 out of 5 by Great location; friendly service Hotel is conveniently located in downtown Toronto; special attention given to platinum members from friendly and courteous staff. Great lounge. Thank you for a great stay. September 26, 2012
Rated 3 out of 5 by Needs some inprovements The room was clean but very tired looking. I was surprised at the lack of real glasses. The small plastic ones provided looked second rate for a supposed first rate hotel. January 14, 2013
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