シェラトン・センタートロントホテル

  • カナダ
  • M5H 2M9
  • オンタリオ,
  • トロント
  • 123 Queen Street West
  • マップ

空室状況&料金

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ファミリープランポリシー

17歳以下のお子様には、お部屋に備え付けのベッドでお休みになる限り、無料でご宿泊いただけます。 折り畳み式ベッドやお子様用折り畳みベッドは、追加料金となる場合がございます。 ベビーベッドは無料でご利用いただけます。

年齢条件ポリシー

お部屋のご予約は、有効な身分証明書をお持ちの18歳以上のお客様に限定させていただきます。 政府発行の国、州または連邦の写真付き身分証明書を、証明としてご提示いただけます。

Rated 3.5 out of 5 by 1655 reviewers.
Rated 4 out of 5 by One Night Stay Except for the bed, all was good. Bedding is old and needs replaced and the Mattress was very uncomfortable. I could feel the coil springs! March 26, 2013
Rated 3 out of 5 by invasion of my privacy Cleaning woman entered without notice or permission. January 14, 2014
Rated 1 out of 5 by Worst Customer Service - I have stayed at many hotels and this is by far the most mickey mouse customer service i have ever received. I wanted to Cancel my rooms on Friday Feb 8th due to severe storm condition. I called in around 1230pm that day saying is there any possibility of canceling my rooms. The lady said yes we are allowing cancellation due to the storm. I was happy at this point. After all was said and done the lady said you booked through hot-wire but that should not be any problem because i will get them to notify you and refund your payment. I asked for this in a conformation email because i knew this would happen where this hotel seemed to have lost all indication that i called in on Feb 8th. I have called this hotel 5 times and each time they say someone will call me back ( which never happen ). Finally i spoke to a nice girl that was managing and she said basically told me it is out of her and hands in hot-wires hands now. All i can say for this hotel is that they do not care and use lying as way to end calls with their customers. I hope that i am the only one who has been treated this way Because business will be lost. Mine already has been. Thanks . February 11, 2013
Rated 2 out of 5 by pretty average very average hotel in toronto. dated and impersonal. number of better alternatives in the area. people friendly though. poor food options. March 7, 2013
Rated 4 out of 5 by Great location Nice clean hotel very well located downtown with access to stores and restaurants by a path but no free WiFi and 48$ for valet-parking!!! March 18, 2013
Rated 4 out of 5 by Great Location The hotel is nice, facilities are good, staff on the phone are excellent. Just lacked follow-up. Room could definately have been cleaner. November 19, 2012
Rated 5 out of 5 by comfort we always enjoy our short stay with Sheraton.The staff is always friendly and the rooms are always spotless and the location is fabulous August 6, 2012
Rated 4 out of 5 by Excellent Location Loved the ease at which I could travel to local businesses without even going outside! Was able to get to the bus terminal the same way. February 13, 2013
Rated 5 out of 5 Hotel has the best staff and location This hotel is great for business / family / theater / dinning / shopping. January 1, 2014
Rated 5 out of 5 by this hotel so close to what's happening in t.o. Always stay here in toronto . Feels like home heard another guest comment on that too. staff go out of their way to accommodate always. August 29, 2012
Rated 4 out of 5 by The hotel has great staff The staff is very responsive and very professional. I am amazed at how empathetic they sound and how quickly they respond. Outstanding. February 16, 2013
Rated 3 out of 5 by Hot tub pool area disappointing Hot tub jets did not generate very much water pressure. There was no change room attached to the pool area. Pool area closed at 10 pm. April 6, 2013
Rated 4 out of 5 by Room I also enjoy staying at the Sheraton, but I always seem to have an issue with not getting the room that I reserve when I book my room. December 5, 2012
Rated 4 out of 5 by Most comfortable bed I stayed in the richmond tower and it is in need of renovation. But my double bed was the most comfortable bed i have slept in. October 2, 2013
Rated 4 out of 5 by This hotel was good overall My one quibble would be with the internet connectivity. Even when paying the per diem fee, connection was spotty and unreliable. September 23, 2013
Rated 5 out of 5 by Another great experience with DECA The Sheraton provided, again, an excellent venue for this year's DECA Ontario competition. Our staff and students enjoyed their stay. February 13, 2013
Rated 4 out of 5 by Great stay for a conference This was my second time to this establishment this year and the accomodations for conferences are amazing. November 23, 2013
Rated 5 out of 5 by First time using SPG points We use this hotel whenever we stay in Toronto. It is conveniently located and we have never been dissapointed. I was apprehensive at first as I was using my points for the first time (it was combination of points and cash). I was not sure how hotels look at the people "freeloading" with points. I should not have been - within 1 minute of reaching the front desk, we were checked in early, upgraded to a 2 room suite (for more space) as we had a 3 year old son with us, our bed preference was changed as my wife decided at the last minute that she wants King instead of two beds and even offered late checkout as we were visiting new Toronto Aquarium in the morning. Basically, amazing service, hotel with great location, great price, amazing staff... What else could one need? This hotel has been around for a while now and rooms show some age in the wall corners and bathrooms, but everything was perfectly clean, furniture and plumbing was all new... Hotel is on the Path (underground pathways that connect all major buildings, shopping centres and attractions so that in the hot summer day or freezing winter day you never need to go outside to do anything). Thank you! Great job! November 14, 2013
Rated 5 out of 5 by staff and location front desk staff very helpful and location is ideal for family. in my case i get three cards kids , and us enjoy on our on space. June 17, 2013
Rated 5 out of 5 by great time went with my wife for conference, 4 stars for a great price, great staff and wonderful amenities. need softer pillows, thats all! May 18, 2013
Rated 3 out of 5 by TV and washcloths, noising fan The up and down button did not work on the TV and there were no washcloths in my room. The fan on the furnace made alot of noise. March 11, 2013
Rated 5 out of 5 by Executive Club Lounge The lounge was outstanding - great hospitality, food and drink, atmosphere and view of the city. Look forward to visiting again. June 7, 2012
Rated 1 out of 5 by not an impressive stay at all food was very unsatisfactory and overpriced the parking costs $ 55 per night and a car rental is only $35 how ridiculous is that February 11, 2013
Rated 2 out of 5 by Nice Lobby but rooms need upgrading The rooms definitely need some upgrading. Furthermore, the rooms need more electrical outlets/plugs that are easily accessible. May 29, 2013
Rated 5 out of 5 by Luxurious hotel in an excellent location This is a beautiful hotel steps away from the Eaton Centre and all the attractions of downtown Toronto. November 23, 2013
Rated 3 out of 5 by dissapointing room temp I did not sleep during my 1 night stay due to the air climate control (new update?) as the room never got below 80 degrees. September 5, 2013
Rated 2 out of 5 by Christmas Eve get away stay We stayed for one night on the 24th for a Christmas get away at the Sheraton Center. The hotel was heavily occupied by displaced families due to the ice storm. There were two problems. The first was the Hot Tub. This has been our second stay at this hotel since Early August. At that time the Hot tub was not working correctly, and was not hot. On this occasion it still has the same problem. For a hotel of this calibre this is not nearly good enough. It was a cold night and we needed to warm up, what better place than a nice hot tub. No such luck. I would put it down to a one of experience except we have the previous stay to compare it to with the same problem. The second issue was the room. It was 3946 in the corner. There is an apparent equipment room behind the wall beside the bed. NOISE..all night. The noise was not noticeable until we turned off the TV and settled in for the night. This is on the Club floor for which we paid extra. For the extra we had free wifi and free breakfast and all the noise we could handle. The free breakfast was in lieu of the club lounge which was not available. If you check my records you will see we make a habit of staying at Sheraton properties. This stay was well below standard. December 27, 2013
Rated 5 out of 5 by Great location Staff are very nice, great location to all shops and restaurants and entertainment. December 16, 2013
Rated 3 out of 5 by Adequate The room had limited amenities. No wifi No minibar No fridge The wait for a fridge was long. There was a 20$ charge for it. August 19, 2013
Rated 4 out of 5 by A very good hotel in the perfect location This hotel is a very good hotel providing all necessary needs. The best about it is its location. The sevice was very nice. July 29, 2012
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