Sheraton Birmingham Hotel

  • 2101 Richard Arrington Jr. Boulevard North
  • Birmingham,
  • Alabama
  • 35203
  • USA
  • Landkarte

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Um eine Reservierung vorzunehmen, müssen Gäste mindestens 18 Jahre alt sein und einen gültigen Ausweis vorlegen können.

Rated 3.4 out of 5 by 627 reviewers.
Rated 5 out of 5 by My stay at Sheraton Birmingham The staff were great...always a smile and greeting and they were patient as well as competent. They provided directions (I overheard this) to visitors from out of town and repeated directions often. The room I had was clean with enough towels and stuff. I was near the ice machine and elevators but the sound proofing was excellent so I slept peacefully. September 5, 2012
Rated 3 out of 5 by Hotel has pluses and minuses Hotel has excellent location - convenient to concert center, museum, catholic cathedral, interstates for access to excellent shopping. The room was probably excellent for traveling busness persons but was sadly lacking for we who wanted a romantic getaway. The bed was excellent with great linens but that was the end of the comfort. Chairs were uncomfortable and ill placed for relaxing with TV or reading. One lamp never worked adequately even though a workman came to the room, giggled the controls for access, it never worked again. He did say the lamps needed replacement and we agreed. The bathroom was adequate but showing real wear including discoloration (either mildew or rust) around the tub. For whatever reason we had to pay daily for valet services instead of those being automatically added to our bill. Overall we expected a higher level of comfort for our long weekend and a more finished facility. Staff was absolutely excellent. October 18, 2012
Rated 3 out of 5 by OK for Business stays I stay 4-5 nights at the Birmingham Sheraton every month. I use the hotel shuttle every morning to work. The shuttle is often too busy and unable to take me to my office, and I end up taking the cab. The shuttle service needs improving. The room service menu is too limited (especially for vegetarians). The menu can certainly do with an upgrade. October 29, 2012
Rated 3 out of 5 by This hotel is average The service and room were good. Anything we needed arrived very quickly. The Atrium Cafe was probably the worst food I have ever had and paying $12.95 pp was outrageous for a terrible buffet. This was very disappointing after a long day of convention. Room service was prompt but again the food was awful. The server was very nice and attentive. January 28, 2013
Rated 3 out of 5 by Average stay Hotel was ok. The room was nice; bed was amazingly comfortable. The plumbing in the hotel definitely needs some work. In the PM, the sink faucet only produced warm water and in the AM it took a while for the warm water to heat up in the shower. The coffee machine in our room didn't work but at least the hotel provided free coffee in the lobby. May 6, 2013
Rated 3 out of 5 by Dissappointed Went to a cancelled Elton John concert and stayed anyway. TV did not work. It took 2 hours to get it fixed, then discovered door would not close. Finally after 3 hours we were put in another room. It was ok after all that but i will not go to Birmingham to another concert. Nashville is just as close and they do better in Nashville. March 17, 2013
Rated 3 out of 5 by Nice hotel WiFi in the room isn't free. It is in most places I stay. Hotel parking should not cost more than non-hotel parking in the same parking deck. June 2, 2014
Rated 1 out of 5 by This was one of the worst I have stayed in recently These rooms have air conditioners that work on sensors. So when you go to bed at night the sensor thinks no one is in the room. Therefore the air conditioner turns off. I stayed in July when the temperature and humidity out side is stiffling...it was actually cooler outside then in my room. Also, room dirty and no towels. July 26, 2013
Rated 3 out of 5 by Ok but not the cleanest I checked in late in th eday and the room needed a good scrub as did most of the hotel. The resturant buffet price was listed as 24 dollars which was outrageous compared to other hotels and they when I asked why the server told me it really was 15.00 but they had not changed th emenus or the posted signs. Prety poor. February 1, 2013
Rated 3 out of 5 by Nice but not super nice This is a nice hotel but not exceptional. I was in Birmingham on business and needed to get work done from my room. The outlets and computer connections were not very work-friendly - no wireless, and few outlets in the room, meaning that I needed to unplug things to plug in chargers and crawl under furniture. October 9, 2012
Rated 4 out of 5 by Guest Support for Travelers Your staff take the time to make sure that your needs are met and you are comfortable. Even when you check in late in the night, many times when your plane has arrived late and your bags have not. Those small items you need are provided even a tooth brush! Just what you need to keep on track with business. December 2, 2012
Rated 5 out of 5 by Nice "Mini Moon" My new bride and I wanted to do a night out in town for a little Mini honeymoon as we called it. The room was nice and met our needs. The staff was supper nice and very helpful. The only down side was that the trash was half full and hadn't been emptied in our room. Other than that, it was great! March 4, 2013
Rated 2 out of 5 by Not staying here again Too many negatives to warrant another stay. Shuttle service from airport took an hour. Shuttle to the airport was supposed to leave every half hour. I waited through two half hour periods, no shuttle, ended up taking a cab, cost $20. Signed up for the Green service to be environmental. Didn't realize it meant no cleaning service at all. Beds weren't ever made, trash never removed. Nearly $20 for a continental breakfast buffet, did it once. too expensive for what you get. TB remote didn't work well, mute button didn't keep the sounded muted, came back on. turn down the volume and the volume would raise back up to previous volume on its own. June 7, 2014
Rated 3 out of 5 by Disappointed Beds were good, shower was weak. Price did not commensurate with accomodations. Bell carts should be available for customer use - especially on Sundays. Pool was down and never was made aware of it at booking. Having to pay daily for wifi was totally unacceptable. carpets in hallways were stained. April 22, 2013
Rated 3 out of 5 by Very disappointing stay I have stayed at the Birmingham Sheraton many times. I made the reservation as normal through SPG for a club level (17th floor) ateium balcony room.When we arrived, the staff had our reservation incorrect. After speaking again with management and waiting over an hour, we were finally moved to the appropriate room. My reservation included breakfast for 2 adults for the entirety of our stay. However we were not provided the coupons at check in and at breakfast our first morning I had to again speak to management and pull up my reservation confirmation to prove the validity of my claim. Housekeeping left cleaning supplies in the bathroom and failed to restock the toiletries in our room. Valet was confused as to our room and vehicle and therefore getting our car was always a chore. The staff acted as if we were burdensome for the entirety of our stay. The pool was closed for maintenance. I have always been happy with the Birmingham Sheraton and will still stay again despite this unsatisfactory visit. August 1, 2012
Rated 5 out of 5 by Great Stay Wonderful experience. Had a carrier on roof of car and instead of taking it off, the valet parking attendant said he would park car in a secure location and have staff watch car overnight. Check-in was swift and professional and I was given a great upgrade to a suite. Staff most attentive and friendly. Always smiling. Club lounge had limited fare for evening but exceptional breakfast choices.Hotel was clean and neat in all areas. September 10, 2014
Rated 1 out of 5 by This Hotel is in dire need of upgrades and employee training For all the reasons mention in Part 5, I will never stay at this motel again. The front desk personnel were very disappointing in their mannerisms toward the public, not only me but others who were in line to check in. April 14, 2014
Rated 3 out of 5 by IMPROVEMENT NEEDED Valet parking and hotel check-in was friendly and helpful. Interstate road noise was terrible. Paid for Club Lounge but could not get in. Desk clerk was rude and not helpful; told me I did not pay for extra. Found my reservation and clerk next day said yes I paid. She adjusted my breakfast charges but would not adjust my wife's. She ate later in the morning and paid cash. She didn't think to get a receipt; so our bad. However; after the previous clerk lied to me I would think an additional $18 credit would not impact the hotel profit and would create some positive feedback. Breakfast buffet was terrible; cold food, no eggs or omelettes cooked to order, waitress wanted my bill taken care of; I hadn't eaten any of my meal. Very poor for the $18 price. Needed porter to get bags at checkout on Saturday. Only two employees to handle a full house; I waited 40 minutes and ended up making three trips to handle it myself. Management needs to assess the overall service in this Starwood property. Convenience to BJCC is great but that's the only benefit of this property. April 2, 2014
Rated 3 out of 5 by This hotel needs upgrading Overall, this hotel needs upgrading, particularly in the area of replacing the carpeting, which is remarkably stained. While the hotel staff were amiable and willing to please, the overall ambiance was one of "needing some work" to go to a more than average level. November 14, 2012
Rated 5 out of 5 by Loved this Hotel! Our stay at the Birmgham Hotel was unexpected. We needed to rest overnight to make the long drive to FL and was surprised at how wonderful our short stay was here. Check-in was relatively quick and easy. Our attendant, Dion, was wonderful and is a great ambassador for your hotel. We were pleasantly upgraded to a Jr Suite. Loved our room and all of it's amenities. The next morning we had breakfast at the club lounge. The offerings were great - included two hot items along with an array of continental food item. Kerri, our lounge attendant was friendly, warm, and very helpful. This stay exceeded our expectations. This will definately be our hotel of choice next time we travel to Birmingham again. July 29, 2013
Rated 2 out of 5 by EMS I truly enjoyed the services rendered by the EMS group. Johnny, Ethel and Tes was more more present than my CSM from the Sheraton. They were there night and day. I thank all three of them and they are a valuable assets to the Sheraton Birmingham hotel. May 2, 2013
Rated 3 out of 5 by This hotel did not meet our expextations The beds, being doubles, were too small and uncomfortable. The pillows were uncomfortable also. Parking was too far away. I didn't realize when I made reservations, that it was across from civic center. Was very crowded at hotel. April 15, 2013
Rated 4 out of 5 by Convenience counts If you are attending a conference, this is the place to stay. Since it is so close to the conference/convention center, it was easy to attend meetings and then go back to the room to refresh or relax. It was clean, roomy, quiet. September 5, 2012
Rated 3 out of 5 by Nice Folks - But Grossly Inefficient Concierge folks were very helpful and friendly. But every other experience was with poorly trained staff. One day my room was only half cleaned. The floor supervisor obviously did not inspect after her staff finished rooms. May 5, 2013
Rated 1 out of 5 by poor service our reservation was for a club level sweet and we arrived at the hotel thursday the 7th we were put in a regular room when i called the front desk they did not even show in the computer the same room they had put us in. they took my cell phone number and saif they would call me when our new room was clean and ready the next day came around and i still had never received that phone call i called the front desk for the second time and they still had no idea what was going on so i told them to forget it i was so pissed. so then i attempted to use the hotel laundry service wich is SUPPOSED to be same day service yeah what a suprise when i did not receive my laundry by the end of the day. i called the front desk and they connected me to house keeping were a ignorant person told me that my clothes had not even been cleaned yet. we are frequant guests at other sheraton hotels and this was our first time at birmingham and it will definetly be our last i thought with the price that i paid for our room we would have been satying at a 5 star hotel but i would rather sleep in my car next time. February 13, 2013
Rated 3 out of 5 by Not up to par Room and beds were small. No special areas for Starwood members. Took 30 minutes to park the car and get luggage up to the room. The staff was friendly but didn't seem to be well organized or trained. November 11, 2011
Rated 3 out of 5 by Room not up to par water in shower never got hot. TV didn't work correctly only received half the channels. at check out I was offered 2000 points but cost me 3000 points to stay. Points never posted to account. May 7, 2013
Rated 4 out of 5 by Valet Parking is extremely high. Parking is severely overpriced. $20.00 per day is too high to pay for the convenience of valet. (I was charged too much and it took 2 telephone calls to receive my corrected bill.) December 19, 2011
Rated 3 out of 5 by Walls too thin I would expect a hotel of this type would have walls between the rooms in which you would not hear your neighbors coughing or slamming doors in the middle of the night. November 23, 2012
Rated 5 out of 5 by Getaway VS Business Nice place to visit for a weekend getaway to a business meeting. It has qualities for both. Would make a nice getaway for two on a Fall weekend. September 5, 2012
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