Rated 4 out of 5 by 337
Rated 2 out of 5 by Tom24 Room for improvement
I stayed at the hotel from Feb 6 to Feb 7. When I arrived at the hotel, I was told that the room for was not yet and that I should wait for 15 min. The receptionist invited me to use the lounge on the top floor. Great idea. The 15 min passed, 30 min passed. After 45 min, I called reception and found out that they forgot me in the lounge. Not acceptable for somebody that is a Platinum member.
Second, when I wanted to take a taxi to go to LaGuardia airport, the concierge asked me whether I want a hotel limousine. I said yes. When we arrived at the airport and I wanted to pay the driver, he used my credit card and then said "not good" though I used it in the morning. I gave him another credit card which apparently was not good either. He then went to an ATM at the airport and used one of the two credit cards and I got my money. His device did not work. If the hotel offers limousine service, they should have more friendly drivers and equip them with payment machines that WORK. It really annoyed me since he started to treat me like a thief.
12. Februar 2012
Rated 5 out of 5 by Gary1917 thankyou
This hotel is in a great location, right on Canal St.. The best thing about it is not the location but the staff who are one & all Excellent!!!!!!
15. März 2014
Rated 5 out of 5 by AngelicaLA Courteous Staff
I have stayed at this propery for several weeks for business travel. Most of the staff members have been extremely courteous to me during my stay.
The praise for these employees has been long over due.
James for always greeting me when I pass the front desk and helping me with whatever questions I have.
David for always saying hi and greeting me with a big smile. He also always offers to get me a cab.
Fery for greeting me with a big smile and always helping me with directions to a restaurant I am looking for.
Lee for helping me at the front desk with a smile.
Nicole for helping me at the front desk with a smile.
The guys near the storage room for always being extremely helpful is storing my bags. I need to learn their names.
13. März 2014
Rated 5 out of 5 by TLSweet Great staff!
Staff is always superb! Friendly, helpful.
5. März 2014
Rated 5 out of 5 by Moonsafari TriBeCa - So much to offer
Great location with proximity to everything. Want to see Times Square? Subway station on the corner will get you there in 5-10minutes. TriBeCa is a great location with so many great restaurants within walking distance.
25. Februar 2014
Rated 5 out of 5 by DebsD Comfortable hotel.
Location was good - near Tribeca/Soho, close to transport to easily get to mid/uptown.
Friendly staff, decent room size which was furnished well. Good gym selection.
5. Februar 2014
Rated 5 out of 5 by john098654 very clean
nice place great location
3. Februar 2014
Rated 5 out of 5 by AngelicaLA This Hotel was convenient to my work location
Short Walk to the train. One stop away on the train to my work.
1. Februar 2014