Rated 4,1 out of 5 by 178
Rated 5 out of 5 by Carhartt Always a Pleasure
I stay at the Sheraton Roanoke at least once or twice a month and every visit is excellent. The hotel is top notch in Roanoke and delivers a consistent great guest experience. From the front desk, room service, and the Club Lounge, I am always pleased. Thanks for all that you do!
We held our Christmas Party this year at The Sheraton and it was top notch! Not one complaint!
14. Februar 2014
Rated 5 out of 5 by Kdec2013 Fantastic staff!!
We just came home from a fantastic stay at Sheraton Roanoke, VA Hotel and Conference Center. We had a couple of "problems" develop while in Roanoke and the staff--all the staff!--was more than accommodating and helpful.
We recommend this facility for its staff, its sterling accommodations and wonderful breakfast.
29. Dezember 2013
Rated 5 out of 5 by KittyKat Great Staff Upon Arrival
This is was the first time an employee came from behind the desk to give me my room key, that felt personal to me. I appreciated the warmth greeting.If I was an Undercover Boss Ms.Linda would be the one I choose to represent my company.
26. Dezember 2013
Rated 5 out of 5 by JaneA Dog friendly
We have stayed at this Sheraton twice travelling between Massachusetts and North Carolina. It's one of the few hotels that doesn't charge a fee for pets. Both times we were assigned rooms on the first floor in what we assume is the "pet wing" of the hotel. It's very convenient to an outside walking area - much appreciated for unexpected late night "walks" with our dog. We heard another dog across the hall barking as we entered and exited our room, but once inside the room we didn't hear a thing. Staff was very friendly and accomodating. We'll be back!
17. Dezember 2013
Rated 5 out of 5 by ptjhinds quick and great!
IN late and out early, nice staff and hotel!
23. Oktober 2013
Rated 5 out of 5 by Auditor57 Beautiful Facility
This is the fourth time we have stayed at this hotel. The property is beautiful, the staff members are extremely friendly and helpful.
The hotel is very clean and quiet. The indoor pool and fitness facility are conveniently located.
The lobby is a great place to read the newspaper by the gorgeous fireplace. This hotel is a great place to relax and unwind.
16. Oktober 2013
Rated 5 out of 5 by Sharley49 Customer service
This hotel has wonderful staff. My accommodations were great and the rooms were very comfortable. The amenities were accessible for all. I also enjoyed the meals that were served.
13. Oktober 2013
Rated 5 out of 5 by BusyTraveler Excellent Staff
Nice hotel for one night stay for local college football game. Nice indoor pool and good accomodations.
However, best part of this hotel is the staff, Linda B. and Thomas W. are wonderful front desk staff. I checked in with Linda, who was helpful with an upgrade and other amenities. She had a great smile, and when I checked out with her and Thomas, I again was greeted with a big hello.
The staffer in the club was wonderful with the complimentary breakfast and we left a nice tip. My kudos to all of the staff at this hotel, it is an excellent SPG property and my family and I enjoyed ourselves. It is also nice to be so close to I-81 and the Roanoke airport!
7. Oktober 2013