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Rated 4,1 out of 5 by 191 reviewers.
Rated 5 out of 5 by A Great stay! The staff was very professional. Catered to my needs with no questions asked. Great place to stay; also located in a great spot close to a mall. Can't get any better than that! I will stay there again. 14 Апрель 2014 г.
Rated 5 out of 5 by Staff The staff is wonderfully focused on guest care and comfort. No matter what time of the day or night or whether it was maintenance, housekeeping, or wait staff - if I needed assistance, it was there. Due to the nature of our conference, I frequently had a suitcase in tow w/supplies in it and using a cane to walk. When one of them saw me, they were very quick to step forward and take over that burden all the way to my room. Thanks is never a good enough word for such willing, nice people. 14 Апрель 2014 г.
Rated 5 out of 5 by Convention weekend The Sheraton hosted TOPS (Take Off Pounds Sensibly) this weekend. We had a wonderful time here. The only drawback for a convention was that there is only one restroom on the convention floor. Restaurants were excellent! Staff responsive, with great personalities without being invasive. The computers in the business kiosk were Windows 8 which is not user friendly for people who don't use that version. I enjoy relaxing at a hotel. The room, pool, outside landscaping, sitting areas all were conducive to quiet introspection, quiet conversations or large crowds for conferences or workshops. I highly recommend! 13 Апрель 2014 г.
Rated 5 out of 5 by Roanoke, VA Sheraton First, their check in is at 3 pm, which I think is great. The hotel has been renovated and the rooms are very pretty, with dark wood, nice artwork, and very nice beds. The bathrooms are a little small, but that's not a huge deal. Shula's has great burgers.Their food is really expensive, but hey, this is a hotel and not fast food. I was happy with the food I got. The breakfast was gigantic and a good value. The fitness room and pool are excellent. The room was noisy, but I used earplugs and they cancelled out all the noise. All the staff I encountered were very nice. I would definitely recommend this hotel -- it's better than the Hotel Roanoke and the rates are very good. 12 Апрель 2014 г.
Rated 5 out of 5 by Good hotel Hotel was clean and presentable. Staff was knowledgable and were willing to assist. 7 Апрель 2014 г.
Rated 5 out of 5 by Good but noisy Very comfortable and amenities I would expect of a Sheraton. However, the sound insulation from one room to the next was unacceptable. I could hear my neighbor's flatware tinking the plate as he ate. I heard my other neighbor's conversation with his wife on the phone. All of us could hear each other's TVs even at low volume. I expect more privacy from any hotel, but in particular a Sheraton. 2 Апрель 2014 г.
Rated 5 out of 5 by A very comfortable stay Very friendly staff provide a warm atmosphere to this hotel near the airport. Thanks to the Club staff for excellent service and conversation. 3 Март 2014 г.
Rated 5 out of 5 by Always a Pleasure I stay at the Sheraton Roanoke at least once or twice a month and every visit is excellent. The hotel is top notch in Roanoke and delivers a consistent great guest experience. From the front desk, room service, and the Club Lounge, I am always pleased. Thanks for all that you do! We held our Christmas Party this year at The Sheraton and it was top notch! Not one complaint! 14 Февраль 2014 г.