Sheraton Sao Paulo WTC Hotel

  • Nacoes Unidas Ave 12559,
  • Brooklin Novo
  • São Paulo,
  • São Paulo
  • 04578-903
  • Brasil
  • Mapa

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Rated 3.5 out of 5 by 142 reviewers.
Rated 1 out of 5 by horrible noisy boring expensive hotel the only good thing is the location.. the rest is horrible.. - no restaurant - boring breakfast - noisy rooms (having a disco in the hotel is not a good idea) - VERY VERY VERY EXPENSIVE.. not worth it August 26, 2013
Rated 5 out of 5 by Good Hospitality I strongly recommend al to prefer sheraton during Sao Paolo visit August 4, 2014
Rated 1 out of 5 by nosey Thier is a night club in the Building that kept us awake, book room the night before for early check in for clients and this had been given way. Romm service forgot my order then got it wrong March 23, 2013
Rated 4 out of 5 by Staff Courtesy and Friendliness I want to highlight that everyone from the front desk to the restaurant staff were courteous, friendly and service oriented. (Leislon from the restaurant was kind and always with a smile February 5, 2014
Rated 5 out of 5 by Attention to Detalhe is amazing Everyone feels at Home .. The WTC Sheraton is defiantly home away from home July 29, 2014
Rated 3 out of 5 by Hotel is always full, I receive a normal room even when Platinum This hotel is good, but it looks that it is always full and do not have any special treatment for Platinum guests, I receive the smaller room and the first day I didn't have even water. November 14, 2011
Rated 5 out of 5 by Staff understands hospitality Excellent staff that met my needs. Concierge was A+ as was front desk. July 28, 2014
Rated 4 out of 5 by Great hotel, great location, excellent staff! The Sheraton WTC is a great option for any business traveler to São Paulo as it is well located in today's business area with an excellent staff to help. June 1, 2014
Rated 2 out of 5 by At this hotel I didnt feel as I was a loyalty member In all hotel from SPG network I've stayed so far I felt special, treat differently, as I have a platinum membership. At this one, I needed to ask for all my benefits and some of them I havent achieved. 1. It look a lot to link my membership in the system and because of that even the hotel was not full I havent receive my upgrate (they said they could offer me but just after 2 days, but even after 2 days nothing happened). 2. they didnt asked what benefit I wish to choose 3. I've asked late check out and the first answer was that I couldnt have, just when I said I was a platinum member they change the speech 4. the internet wasnt working well and no internet at the gym area 5. I've asked a space so I could have a meeting with 1 person and the only availabilyt was a paid room and this hotel has 2 floors of lounge area. 6. I asked for nutritional information about their food and the only thing I received was in my last days a letter from the concierge that he knew I had food restriction (after asking 4 times for the info) and he was dispnoblie to help me. 7. There werent any power points close to the bed to recharge the cell phone. Next time, I would choose another hotel close by, even if this one is SPG, as for me I didn't feel any difference August 4, 2014
Rated 5 out of 5 by Excellent Stay Very glad with responsiveness of Sheraton Staff. July 29, 2014
Rated 5 out of 5 by Poor breakfast quality and service The quality of breakfast service don't meet the quality of this hotel. July 21, 2014
Rated 4 out of 5 by Good hotel Construction during the night in the lobby, no bar July 23, 2014
Rated 5 out of 5 by Great Stay Fantastic experience Good restaurant, room and gym. July 22, 2014
Rated 3 out of 5 by Disappointing Average or below at best. July 29, 2014
Rated 3 out of 5 by Hit & Miss Lots of follow ups....... July 29, 2014
Rated 3 out of 5 by Location Nice conference facilities July 27, 2014
Rated 4 out of 5 by The hotel has great service We loved the service, the staff is extremely kind and professional. Some of the rooms still need some face lifting. Overall good experience! December 25, 2012
Rated 5 out of 5 by Awsome, the hotel is perfect The design room is beautiful and romantic, staff is very available and efficient. Love the restaurants and club A for night life is amazing. October 5, 2013
Rated 5 out of 5 by The hotel is a gerat experience The hotel is a great experience always. I will try to stay more times there. June 29, 2014
Rated 5 out of 5 by The best choice for your stay in Sao Paulo! Whenever I need to visit Sao Paulo I always select this hotel to stay at. The staff and hotel itself will fit all of your needs!! September 2, 2013
Rated 5 out of 5 by feb stay Great staff however the rooms need major updating. Club A should be free for guest, the current 60R is not worth it February 23, 2013
Rated 3 out of 5 by adequate business hotel lacks restaurant choices, some designer rooms not practical- eg bathroom design, location off main tourist areas. October 30, 2012
Rated 5 out of 5 Perfect Hotel Sheraton WTC has impeccable accommodations and a staff worried about your rest and comfort. Congratulations! February 24, 2013
Rated 4 out of 5 by Great hotel, great staff The hotel facility is great! There is a shopping center downstairs, with great restaurants.... March 11, 2013
Rated 5 out of 5 by Staff are the keys to kingdom Well trained and motivated staff make this a welcome retreat from a busy and stressful city. March 7, 2013
Rated 5 out of 5 by This hotel meets with its five stars level Every contact I had with the hotel's employees made me feel they knew me and my needs. August 12, 2013
Rated 5 out of 5 by SUPERB HOTEL As the others Sheraton Hotels, this one recompeses you with the best experience. April 8, 2013
Rated 2 out of 5 by Need improvement Room and bathroom were very old, bed even for teen beds are very small April 2, 2014
Rated 5 out of 5 by This hotel has great services with professional and cordial staff Very accomodating and will do anything to make your stay a great experience March 5, 2013
Rated 5 out of 5 by Excellent for business Very good service - Excellent facilities specially at the designers floor April 25, 2013
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