Rated 5 out of 5 by Wishitwasbetter New Room remodel was awesome
I was very impressed with the remodel of the rooms at the Sheraton Dubai Creek but found the room uncomfortably hot from 1pm - 8pm.
With current room set, room darkening blinds closed the heat was almost unbearable.
The staff was excellent. I was not really impressed with the selection of food in the restaurants.
May 10, 2014
Rated 1 out of 5 by ludo4841 Very disapointed
While my stay, the aircon failed to work (in fact temperature dropped from 21° to 14° at once. Maintenance tried to fix it unsuvvessfully and I had to insist to change room. That was done after 3 hours!!!
I also went for diner twice at your so called Japanes restaurant. Sea food was not fresh at all...
May 8, 2014
Rated 5 out of 5 by Winti78 Excellent
Nice personal welcome at the entrance and very nice reception at the counter. perfect luggage service
May 4, 2014
Rated 4 out of 5 by ABHJR WiFi is substandard
WiFi does not allow use of Skype. I use Skype extensively when traveling internationally on business to control costs.
May 4, 2014
Rated 5 out of 5 by Ali707 A very Relaxing 5 star Hotel
I admir everything from the cheerful staff to the comfy well designed room.
club features was more than convenient.
I like the room decoration that I can enjoy looking to the creeck while showering and what I love most is the rainfoll showering and the very cold water that gives a good Recovery at the morning.
April 29, 2014
Rated 5 out of 5 by pedro82 Great Staff
The hotel overall was excellent, however I must mention specifically the staff as I thought that they were exceptional. Great customer service and all very friendly from the moment that they met us at the airport to the moment that we left. Would recommend this hotel to anyone.
April 28, 2014
Rated 5 out of 5 by Aboumishall This hotel has profetional staff
This hotel has a great staff
April 26, 2014
Rated 3 out of 5 by Kind1 After Reopening
I'd recommend this hotel to others for Airport proximity.. The hotel has recently being re-opened and still going through some issues to get the services up to expectations...
April 23, 2014
Rated 4 out of 5 by dubaiVisitor Stayed 3 Nights April 2014
First off, book the hotel on liine, do not use a Travel Agent as you will pay more. The hotel overall is beautiful, the staff was also beautiful, friendly, and extremely courtesious. Room Service was great and all support staff were excellect. Bad points: the tv service is not good, it is sattelite and it "hangs" for anywhere from 5 to 35 seconds and then resumes so if you are watching a good movie, be prepared not to see all of it:) They had no male massuse on duty so had to go to another hotel for a massage and a/c in room kept leaking water into the hall by the bathroom. After two attempts to fix it, the Management offered to move me to another upgraded room, which was great, but I declined as I only had one more night anyway. Overall it is a beautiful hotel, with great people and service. They even let me check in 3 hours early.
April 21, 2014
Rated 5 out of 5 by Jimmy60 This Hotel is Excellent
I was re-welcomed at this hotel after 9 months of renovation and I felt at home. I cannot describe the assistance and responsiveness of the staff. My recent stay was truly A OK.
April 16, 2014
Rated 5 out of 5 by Michael1946 Will be missed
Stayed at this hotel for over 10 times. The hotel is closing for a year to be renovated and we will have to stay somewhere else. Will miss the place and cannot wait for it to open again.
July 20, 2013
Rated 5 out of 5 by Hamadkam great stay
great place to stay while in Dubai, key location and close to everything, great view of the creek .
June 23, 2013
Rated 5 out of 5 by KFS67 Awesome service and very nice facilities
While it is one of the oldest 5 star hotels in Dubai, it is very well maintained, good location near airport and many popular areas, right on the creek. Nice pool and good gym equipment. Great buffet breakfast and service is impeccable. Great SPG recognition. If ytou have any problems durign your stay, they will go out of their way to assist you!
June 12, 2013
Rated 4 out of 5 by Clem A relaxing place to stay at Dubai Creek
Spent 5 days at the Sheraton Dubai Creek hotel. All staff were professional and very courteous. They were consistently focussed on delivering a high quality of service - despite the hotel closing down in July for 9 months of renovations, all facilities and services were maintained to a very high level.
In summary, a great place to relax which provided good value for money.
June 10, 2013
Rated 5 out of 5 by Manju Sheration Dubai Creek
Absolutely fantastic. Great position, staff were absolutely fantastic, very courteous and helpful. We'd stay here again for certain.
June 10, 2013
Rated 5 out of 5 by caladonia Location
This is was my first visit to a Sheraton hotel in dubai having stayed in the Address downtown a couple of weeks before. The acutal decor of the hotel and especially the room is 'tired' a bit like a older lady who requires a bit of a 'facelike' which I believe is being started soon, However if the 'surgery' is a success I believe this could be one of the best hotels in Dubai as the location , the one thing that you cannot change, will excell and not disappoint. Good luck with the renovation and I cannot wait to come when completed to see the final result.
June 9, 2013
Rated 4 out of 5 by pg66 Good hotel - a bit far from
Big room, very big and very good bed, flat TV with many programs - has a very good buffet in one of the restaurants.
I ha a wiev from my window to a busy street - but no noice.
June 4, 2013
Rated 4 out of 5 by Tami84 Good location, relatively close to the airport
Very good welcome from staff for early morning arrival, friendly and professional made for a very pleasant stay
June 3, 2013
Rated 5 out of 5 by Lloyce45 Returning to a known brand
Having been a Sheraton member since the 1980s, it is unique to be able to be in properties which have kept to their high internal Sheraton standards as the markets around them may have changed, or the groups with which they participate may have evolved. Quality always comes first.
June 2, 2013
Rated 5 out of 5 by Rajesh This hotel have a great interior
Excellent in matter- interior great
hotel lobby just like heaven
May 31, 2013
Rated 4 out of 5 by Jojo24 Close to airport
The hotel may not be centrally located to shopping or city venues however it is close to the airport and good for an overnight stay between flights
May 27, 2013
Rated 2 out of 5 by SAM84 improvement
We checked in two in the room there was only one pair of slippers and bathrobes which we had to call and ask for more.
There was no toothbrushes in the bathrooms.
The refrigerator was not working and they repaired which was still not working didnt call again as it was late and the next day we left.
The total experience was not good as it had been a while I had not come and I was not happy with the quality of the Room.
May 27, 2013
Rated 3 out of 5 by dujini Uncomfortable services from Receptionist
During my stay, our top management stayed together and they want to have a service of hotel see off after check out. However, receptionist just said that please ask to the first floor for car reservation. I could not understand why she took poor care of the geust who stayed in Executive Junior Suite Room? I stayed for 9 night this hotel with more than 4 colleagues.
May 22, 2013
Rated 2 out of 5 by dujini Unclean Room and Restroom
Guest Room was not clean especially for rest room, In addition, there is no good and convenient facilities I can look for.
May 22, 2013
Rated 5 out of 5 by Barry003 May 2013
Great Staff and service. Very relaxing atmosphere.
May 21, 2013
Rated 4 out of 5 by Jeff62 One of the better hotels
We had a creek view room on the second floor which must be one of the best rooms in the hotel for size and view. One criticism is the very dirty windows which marred our view but we recognise the difficulty of keeping windows clean in such an environment.
May 20, 2013
Rated 4 out of 5 by Mandym Beautiful clean hotel, great service
My stay at Sheraton Dubai Creek was fantastic. I have never had staff be so helpful and genuinely lovely before.
Our room was upgraded and it was stunning. Every afternoon on our return, the room was made up to an immaculate standard. Room service food was great and timely. For breakfast however, we did not recieve the SPG 30% discount because I paid for it in cash on the day and forgot to metion my membership number.
There is an offputting smell throughout the lobby and first level, however it must have been some sort of cleaning fluid so I did not mind so much.
Overall a fantastic hotel and amazing service, we felt very important.
May 16, 2013
Rated 5 out of 5 by SteveB Classy and comfortable
Excellent service pool and room. Can't believe it needs major upgrading!
May 14, 2013
Rated 5 out of 5 by Grateful Awesome, thanks!
Please tell housekeeping, Maria, Mary Ann, James, Cleven, Alex, Anthony, the guy who made our omelets, Bipen, Joseph, Peril, the door staff...everyone was great. Thanks!
May 14, 2013
Rated 5 out of 5 by mrjohn A Room With A View!
The view from the your room is spectacular. Both the skyline with the Burj Khalifa and the Creek are worth the stay in the Sheraton.
May 4, 2013