Rated 3,6 out of 5 by 243
Rated 5 out of 5 by Dana15 My stay at Sheraton Springfield
The staff is wonderful and helpful. I particularly found Joseph at the front desk and Hector, who made our conference work, to have gone above and beyond to make my experience at Sheraton Springfield a very pleasant one. Thanks to all the staff.
18 aprile 2014
Rated 5 out of 5 by mat1 good location for elks free throw contest lodging
for the number of room needed for the elks folks I thought the price could have been lower.
14 aprile 2014
Rated 5 out of 5 by JunebugSissy1 Great quality for the money.
This hotel has clean rooms and very accommodating staff. The pool was clean and the workout area is top notch. I was surprised that there was no fridge in the room to store medications but one can be provided upon request.
14 aprile 2014
Rated 5 out of 5 by ginotwotimes My Stay
Everything was perfect with the exception of the counter in the suite which had a smudge on it. Honestly anyone could have missed it, I just happen to see it at the right angle in the right light. Besides that the staff was fine and the overall experience met my expectations and was even better than other hotels I've been to for the price I paid.
3 aprile 2014
Rated 5 out of 5 by BC124 Great hotel and great staff
This hotel had all of the amenities I needed - great room with comfortable desk and chair, fitness facility, club lounge and breakfast. Everyone I interacted with was genuinely friendly and helpful. The wireless was a little spotty but that is the only negative from my stay.
27 marzo 2014
Rated 5 out of 5 by Zanrich2 This hotel had very clean rooms.
I was pleasantly surprised to receive a perfectly clean room and bathroom. Every thing was wonderful!
11 febbraio 2014
Rated 5 out of 5 by JRHPITO Honest people
I was upgraded for free from the same young lady who upgraded us for free our last visit. This is our third time. I left my Samsung galaxy s4 phone. I called the next day and they held it for me to pick up. I love this place. I am a resident of Springfield and go here with my wife to get away from it all and unwind. What a pleasure!!!! Thank you Heather director of housekeeping for holding my phone. I hope you enjoy the dunkin donuts I bought you guys
Mr. & Mrs Juan Hernandez
10 febbraio 2014
Rated 5 out of 5 by Jackwho Springfield, Ma
I have stayed at the Monarch Springfield for a few days in January for the past four years and I have never been disappointed.
27 gennaio 2014