Rated 4 out of 5 by Sammy Great location
I enjoyed the location; in the midst of it all. Rooms are very small, but I understand the expensive real estate.
April 3, 2013
Rated 5 out of 5 by Bob45 Home Again
For the past 5+ years, we stay at this hotel as it meets all our needs and expectations.
It is our home-away-from home
July 25, 2012
Rated 5 out of 5 by Andy101010 Fantastic long weekend away
Very smart and comfortable hotel in an excellent central location ideal for sightseeing and shopping.
May 14, 2013
Rated 5 out of 5 by Carol5 Centrally located
Love the location of this Hotel few blocks to well known locations: Time Square, Central Park, Theaters and shopping.
November 27, 2012
Rated 5 out of 5 by Jack VP International
As usual, super, stay at Starwood hotels around the world wherever avail or convenient
June 8, 2013
Rated 3 out of 5 by Noone Normal Hotel Room in a good location.
The sheraton was a normal hotel but was in a prime location near times square and right next to a subway stop.
April 5, 2013
Rated 5 out of 5 by LTPW Great hotel
As always, a great place to stay in Manhattan. The location is wonderful, staff is so nice, and the rooms are great!
December 13, 2012
Rated 3 out of 5 by John104 Typical New York Hotel
Commoditized experience. Long waits for checkin if you are not SPG, Long waits for lifts.
June 3, 2013
Rated 5 out of 5 by mwaples24 Great location
Convenient to everything in NYC. Staff always goes above and beyond. Most definitely will be back. Rooms were clean
November 21, 2012
Rated 5 out of 5 by travler4alifetime NY in March
Best location yet not the most congested area - easy walk in any direction, Central Park, Broadway and subways.
March 16, 2013
Rated 5 out of 5 by NaDAB Great place to stay if going to New York City
Enjoyed our stay. Helpful front desk staff. Have recommended it to friends and family as a great destination spot.
January 14, 2013
Rated 5 out of 5 by Travel2013 Great hotel and location
Comfortable and clean hotel that is central to landmarks, transportation options, and restaurants.
May 8, 2013
Rated 4 out of 5 by Pat20 Comfortable accommodations
My friends and I were pleased with our stay at the Sheraton. The rooms were clean and the beds were comfortable.
December 13, 2012
Rated 3 out of 5 by Beachgoer May 4-6 Stay
Only negative item was room wasn't cleaned until 3P.M even though staff was notified hours before.
May 7, 2013
Rated 3 out of 5 by unansweredphone Will the front desk answer the phone, please?
Several attempts to reach the front desk were met with no response. Had to walk down to the desk on 3 occasions.
March 16, 2012
Rated 4 out of 5 by CrystalM16 Great stay!
First trip to New York City and we had a great hotel with a great location in Times Square.
May 20, 2013
Rated 4 out of 5 by Andrew19 Greaat Location
The Sheraton New York Times Square Hotel is an ideally located New York City hotel within a few short blocks of Rockefeller Center, St. Patrick’s Cathedral, Radio City Music Hall, Carnegie Deli, Central Park and the Theatre District.
The facility has been fully renovated and is up to date. We were two adults and two teen-aged children in a club-level room with two double-beds which surprisingly accommodated the four of us and all our luggage (winter wear sweaters and jackets included)…the room would have been a bit more comfortable without the table/2 chairs and adding two queen size beds instead.
The Club Lounge was a nice retreat with complimentary continental breakfast and Hors D Oeuvres’ in the evening. The morning lounge attendant, was cordial and attentive to our breakfast needs. He went out of his way to ensure tables were cleared and available for all guests.
We had two minor issues. A few weeks before arrival I left a voice-mail message with the concierge and nobody returned my call. And upon arrival the bathroom had some hair on the shower walls and in the soap dish.
Overall we had an enjoyable stay at this Sheraton Hotel and would return again in the future.
January 4, 2013
Rated 4 out of 5 by aronov Good location
The location is great, the rooms are ok, but the breakfast is under the SPG hotels I had already put up.
March 12, 2013
Rated 5 out of 5 by bsquared Very Big hotel
Big hotels in big cities are hard to up keep but the recent remodel shows that Sheraton is up to the task
February 11, 2013
Rated 2 out of 5 by TONY2438 5 star but 2 star service
club lounge, over crowded, no control, screaming kids.
asked 3 times to get room cleaned, never happened.
June 28, 2012
Rated 5 out of 5 by rlt418 Great Hotel
The Club Lounge was well stocked.
VIP guest service Director was great.
She made our stay very memorable.
August 12, 2012
Rated 3 out of 5 by jim13147 Small room
When we arrived we found the room small and the bed appeared to be an oversized double not a full queen.
December 16, 2012
Rated 5 out of 5 by DJ1966 Great location
Great location! Newly renovated rooms was very comfortable. Staff were very helpful and accommodating.
February 20, 2013
Rated 3 out of 5 by jody1 jody1
I know this is New York but the room is small. I was happy that we received the group rate for the trip.
December 10, 2012
Rated 5 out of 5 by GS90802 Great stay at great price
In NYC on business, secured a great rate, and was pleasantly surprised how much i enjoyed Will return
March 4, 2013
Rated 5 out of 5 by benzion ida
the hotel is excellent, good location near the time square close to central park and Rockefeller center
January 9, 2013
Rated 5 out of 5 by Mags Fantastic stay!
The hotel is in a great location, our room was a fabulous junior suite, and the staff was excellent.
March 4, 2013
Rated 5 out of 5 by JeffS Location , Location, Location
walking distance from Times Square Subway outside door, and choces of food and entertainment every step
November 19, 2012
Rated 2 out of 5 by snowlyly The room cleaning was bad
The room has garbage when we check in, and the bathtub has hair left on it.
June 3, 2013
Rated 3 out of 5 by Nicola61 this hotel is a mess
Check in : a nightmare and very rude
In house: very much on the average/poor level
May 22, 2013