Rated 2,9 out of 5 by 324
Rated 5 out of 5 by Christie386 One of the few hotels who pays attention
I'm allergic to feathers and this is a major problem when traveling. This was one of the few hotels who paid attention to my request for a feather-free room in advance of my arrival and had an appropriate room waiting for me at check-in. 90% of hotels ignore my requests, so I was extremely pleased. My only complaint and the only reason they didn't get 5 stars across the board was they did not provide any hand towels or washcloths in the bathroom -- only towels. Once I called down, they brought some up within 30 minutes, but it's pretty inconvenient to find out when the shower's running and you're ready to get in that you have no washcloth.
2 de diciembre de 2013
Rated 5 out of 5 by Don1052 Very good place to stay
We very much enjoyed the staff and amenities at the Sheraton Cypress Creek. The restaraunt in the facility did an excellent job on the meals we had there. Shatik was helpuful and went out of her way to make sure we were taken care of.
12 de noviembre de 2013
Rated 5 out of 5 by AnnaMaria A very pleasant stay
The hotel has a very nice hall and set up that makes it very pleasant just to sit down for a drink. The staff is very professional and helpful and the room is very, very comfortable. Unfortunately I only stayed one night as I was travelling but next time in Fort Lauderdale I certainly will make sure to have a room at the Sheraton Suites at Cypress Creek
5 de noviembre de 2013
Rated 5 out of 5 by Djenane1970 Really enjoyed my stay at the Sheraton
Loved my stay. I was at the hotel from October 24 to the 26 and enjoyed each day at the hotel. The suite was nice and the staff was pleasant.
5 de noviembre de 2013
Rated 5 out of 5 by architect1 very nice
the hotel is centrally located and has a charm that is reflrceted in the lobby and garden atrium.
3 de noviembre de 2013
Rated 5 out of 5 by Kisnet The staff went above and beyond to make my stay pleasant and memorable!
I was highly impressed with all of the front desk staff, but especially Shantik. I will be back here again!
15 de octubre de 2013
Rated 5 out of 5 by fidel00 good except for the mattress
the bed mattress is too soft
11 de octubre de 2013
Rated 5 out of 5 by Gloria1026 Five Star Stay
This hotel is so beautiful and the staff was so nice and friendly and I rate their customer service at a 100%. The hotel lobby is so beautiful that I thought I was in Italy and the main area, where the restaurant and bar is located, made me feel like I was in Hawaii with the cooling water fall. I especially loved that the pond had beautiful coy fishes and several large turtles. It was off season when we stood there so it was very quite, but that didn't keep the staff from offering excellent customer service. I liked that the rooms are actual suites, which made us feel very comfortable and homey. I could go on and on about this great hotel, but I'm sure you get the idea.
30 de septiembre de 2013