Rated 4,1 out of 5 by 457
Rated 5 out of 5 by Ralle Erstklassiges Hotel
Das Hotel hat eine sehr gepflegte und wunderschöne Umlage. Der Poolbereich ist erstklassig. Genügend Liegen sind vorhanden. Das Zimmer war erstklassig, es hat an nichts gefehlt.
Die Preise im Restaurant und am Pool sind akzeptabel.
7. Mai 2013
Rated 4 out of 5 by RKR049 Very nice hotel if you can get an ocean view room
Fantastic staff everywhere
Very nice hotel with everything you would wish for: nice pools, nice garden, nice bar and pool bar
Absolutely book a least a partial ocean view - the view from the main building over the parking lot might otherwise spoil your experience
Nice large balconies at every room
Very limited hours for room-service: only breakfast , lunch and dinner - no options outside of these hours
If the hotel is fully booked you may have to wait a while for breakfast and dinner seating
Breakfast offerings were very limited other than an omelette station and should really be upgraded
Rooms are described as renovated but still show that the hotel is quite old
As a spg Platinum member we've been upgraded from a partial ocean view room to an ocean view room
31. Oktober 2011
Rated 5 out of 5 by Sheers59 Wonderful
Friendly clean and good food.
17. April 2014
Rated 5 out of 5 by JimandNancy Watched the Manta Rays from our balcony!
We've stayed at the Sheraton Kona many times over the years. We love this spot! Few hotels in the world offer such a fabulous oceanfront location. Front desk, bellhops, housekeepers, waiters and management - they're all always courteous and helpful... and you'll quickly get to know them by first name. Our morning walks are delightful... along the thrashing ocean or down the street to the boat docking area at Keauhou Bay where you can talk to the fishermen or board one of many sail or kayaking trips that are available in the area. We particularly enjoy light dinners at Rays on the Bay and watch the evening manta ray snorkelers from our dining table. And, the pool is perched up above the ocean offering a spectacular view of the evening sunsets.
P.S. This stay offered a special experience as we watched a couple of whales play in the ocean off our balcony for an hour - suggest visiting Kona from December to March to view the whales as they travel south. And, highly recommend the oceanfront rooms!
16. April 2014
Rated 5 out of 5 Excellent staff customer service
Everyone from at the front desk, housekeeping, valet, cafe, security, etc were hospitable, welcoming, customer service oriented, friendly, and efficient. They are a nice ohana!
14. April 2014
Rated 5 out of 5 by BeccaJo66 Great family experience
Originally we were only spending one night at the Sheraton Kona but construction failures required us to book 8 more nights. Loved the resort. Rooms were clean and bright . Food services were excellent in all restaurants. Really recognized the Platinum members well.
14. April 2014
Rated 5 out of 5 by Steve4321 All that I expected and more.
People were great. Location was great. Recognition for SPG platinum: upgraded room, free valet parking, free continental breakfast (which was very good).
Hotel recommended great excursions.
13. April 2014
Rated 5 out of 5 by BJDPDH Family vacation
We vacationed with our 14-year-old grandson. The resort was great spot! Lots of activities - beautiful place.
12. April 2014