Sheraton Duluth Hotel

  • 301 East Superior Street
  • Duluth,
  • Minnesota
  • 55802
  • Estados Unidos
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Rated 4.1 out of 5 by 219 reviewers.
Rated 3 out of 5 by Nice.. but so small The Sheraton was clean. Rooms were too small, and walk to parking is a trek. Also I booked a lake front room so I could stand at the window and enjoy the lake of my childhood. Why would you put a 3 ft deep desk in front, so I can't get near the window? Also the french door on the bathroom does not allow much privacy. January 1, 2013
Rated 5 out of 5 by Lake Superior views ... Stay 3/28/13 thru 3/30/13 Front Desk Anna & Jenny very customer service oriented!! David in dining room for breakfast both days provided excellent service with a smile!! Josh at the bar is always accomodating & customer service is great!! Great views and great stays with great service at Sheraton Hotel Duluth MN April 1, 2013
Rated 3 out of 5 by Noisy Although the room was comfortable, the noise from the floor above was annoying. Sounded as though children were running around for a couple of hours in the late evening. There was extraordinary noise from the corridor as doors opened and closed--a lot of banging around. Better sound proofing would help tremendously. February 25, 2013
Rated 2 out of 5 by Hockey This wasn't a hockey friendly hotel. The parking is hard when dealing with the hockey bags. a breakfast should be provided. With games at 8 in the morning if not sooner the kids need to eat something. No frig or microwave was a bummer too. December 16, 2013
Rated 5 out of 5 by Great Service The front desk staff was exception; they met all my needs and helped me out in every way. I had the pleasure of meeting the front desk manager, and he was extremely kind. Sure he looked kind of scary, but he was great! The bartender was also great! I swear, I could talk to him about anything! October 19, 2013
Rated 5 out of 5 by Fantastic place to stay in Duluth Went to Duluth with my family for Labor Day weekend, and stayed at the Sheraton. What a fantasic property. The rooms were well appointed and large, and club level lounge was great, and the location was perfect. Just a short walk through downtown to all the local activities. Look forward to visiting again soon. September 25, 2012
Rated 5 out of 5 by Great personalized help My car in the garage had its battery go dead and the shuttle driver and one of the maintenance men were kind enough to help me get it started. They were very helpful and extremely service oriented. December 28, 2013
Rated 3 out of 5 by SPG Experience Appreciated the upgrade, don't want to minimize this but disappointed the front desk wouldn't allow me and my family club access for breakfast. Wasn't even considered. Staff seemed so black and white. They were professional but stiff. This SPG member was very disappointed no flexibility was even considered. July 8, 2013
Rated 4 out of 5 by Cozy Modern Fireplace lounge with historic Duluth photos was a nice place to sit while cold and snowy outside. Needed an early check in; staff did their best and gave me the first available room. 2nd floor lake view not that great and for some reason noisy - could hear housekeepers singing in the halls while in my bed. January 21, 2013
Rated 3 out of 5 by noisey Traffic from street was quite noisey. It was a Saturday night and I know atleast two weddings across the street. We were on 5th floor and found it loud in hallways also. I wish that you had more entrances or exits to the building other then lobby. December 3, 2013
Rated 5 out of 5 by Excellent location, friendly and helpful staff Stayed here for a weekend getaway to Duluth. Hotel had a great central location, friendly and helpful staff, and a convenient connecting parking ramp which is free of charge during your stay. Would recommend this hotel to anyone who is looking for great lakeview rooms as well! Overall a fantastic stay! April 7, 2013
Rated 5 out of 5 by The staff went over and above our expectations My wife got red wine spilled on her outfit during a party we were attending. The hotel staff took the clothing and not only did they get all the stains out, had it waiting and ready for us the next morning. That is awesome. December 11, 2013
Rated 4 out of 5 by nice view Once again received a room with a lovely view of Lake Superior. Beds were comfy and room was clean. One problem was the hallway noise late night. I wish guests would be more considerate of others when they are returning to their rooms late at night. Maybe the exterior room doors are too thin? June 12, 2012
Rated 4 out of 5 by nice but no shuttle nice hotel, good downtown location, but my second stay with no shuttle service to airport, which despite being a relatively small town added $20 to my costs, and the hotel staff was not at all helpful with finding alternatives. Pretty disappointing on top of an generally good visit. August 7, 2013
Rated 5 out of 5 by internet why can't you offer free internet? January 17, 2014
Rated 4 out of 5 by This hotel serves its purpose Hotel rooms where not 100% clean, TV had no signal for local channels ( only NBC), hotel offers no continental breakfast, check in took longer than expected and then found out later that there were errors that had to be addressed, parking facilities are inconvenient. September 27, 2013
Rated 5 out of 5 by Very nice, spur of the moment stay We originally came for dinner at Restaurant 301, the hotel's restaurant. After eating a really nice meal, we decided to stay overnight. The kids enjoyed swimming, I enjoyed the work out room and the staff was very polite and accommodating. November 13, 2013
Rated 5 out of 5 by Great Wedding Hotel I had the pleasure of attending a wedding in Duluth this past weekend and stayed 3 nights at the Sheraton Duluth. The staff was wonderful, the hotel clean and appropriately furnished and we felt very comfortable. Thank you for making our nephews wedding weekend so special. March 25, 2013
Rated 5 out of 5 by Quiet, convenient, and clean! Great service! This is a great place to stop while travelling. The hotel staff is always pleasant. The rooms are nice, quiet, and clean. I will definitely be back! December 25, 2013
Rated 5 out of 5 by Perfect location, and accomodates dogs! The staff was very friendly. I had a lakeview room with 1 king bed. The view was great, and there was lots of counter space and storage for food, drinks, etc. I especially appreciated the accomodations for my dog. Our room was supplied with dog dishes and dog poo bags! July 15, 2013
Rated 5 out of 5 by Missed my king bed! There was some confusion with my reservation this time around. I always booked the Club Level with a King bed. I had booked online and had confirmation to show details. Staff was able to move me to Club Level but with double beds. A definite NO...Missed my King size bed. July 11, 2012
Rated 3 out of 5 by This hotel did not meet our expectations Unfortunately, the room did not have a fridge or microwave for our convenience. We were disappointed in the fact that there would be no continental breakfast provided. December 16, 2013
Rated 4 out of 5 by Not Bad The Sheraton Duluth is the best of the hotels in the city. We had a great view of the lake and it was walking distance to canal park (although the walk takes you past homeless people in a park). The hotel has a van available which we took back to the hotel at night. September 19, 2012
Rated 5 out of 5 by Facilities and staff were outstanding We had a great 2-day stay at the Sheraton Duluth. The hotel staff was wonderful and i would especially like to commend Ann at the front desk who helped on our check-in and Ryan at the front desk who skillfully and graciously assisted with our needs. Thanks so much! July 9, 2012
Rated 5 out of 5 by The hotel staff were outstanding Everyone was so friendly and pleasant. Their helpfulness and positive attitudes made our stay a very enjoyable one. We would definitely recommend this hotel not only for the outstanding staff members but also for the beautiful, clean rooms and convenient location. September 18, 2012
Rated 5 out of 5 by Nice location, good food, nice rooms Although the pool is a bit small if you're bringing kids, the hotel has a beautiful view and is clean and friendly. Wasn't thrilled about being charged for every movie, but i guess all hotels are like that now. The sofa bed was not great, but i put a kid on it! April 29, 2013
Rated 4 out of 5 by Sheraton Hotel Experience The food for breakfast in the Club on 6th floor was less than expected. No scrambled eggs and/or potatos. The serice in the club was poor. The front desk personnel were exceptional. All other aspects of the hotel were very adequate. It's in a goo location. September 15, 2012
Rated 5 out of 5 by Great conveniences Like the way the bathroom door was at an angle (thought of wheelchair access for those that need it. Desk personnel was very courteous & helpful for us "out-of-towners". We were down for a medical procedure and really liked the skyway access to the clinic. February 21, 2013
Rated 5 out of 5 by very nice room Love that there is a doorman now. My only complaint is that the light switch turns off all the lights in the room. But not a big deal. This hotel is very nice. Great location. Bed is quite comfortable and I love, love love the bathroom and shower. Thanks! April 5, 2013
Rated 2 out of 5 by Too Expensive! The hotel is fine and the rooms are clean but the rates are really high for what you get. They don't have free wi-fi and the rooms are small. I would not recommend staying here. I've stayed at hotels for a third of the price and had the same experience. July 2, 2013
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