Camere e tariffe

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1 camera 1 camere , 1 adulto 1 adulti , 1 bambino 0 bambini
Rated 3.5 out of 5 by 417 reviewers.
Rated 2 out of 5 by Disgust As a Starwoods member, I often stay at many hotels. I was deeply dissatisified by this hotel. Is was VERY dark in the hallways. The rooms were not clean. We found water bottles in the refridgerator from previous people. In addition, the shower is extremely dirty and not well kept up. There is mold on the ceiling and as you walk through the hotel, wallpaper is coming off the walls. We had to ask for towels at the pool, and when we first walked into the pool, there were dirty towels all over the place. I would not come back to this hotel, nor recommend anyone staying here. There are many hotels in the area that are much nicer. February 19, 2014
Rated 3 out of 5 by Room OK for a night or 2, Resturant & Gym good While the room itself was just OK (could use a little updating). The pool & gym area were very good - and the bar/resturant had good food, good service, and convenient hours. They were open late and very accomodating. During our 2nd day; there was some kind of pipe break on the 3rd floor - so i am going to assume that is the reason our room on the 5th floor smelled like a sewer the next 2 days. we tried closing all the drains to help the smell.... but it was very noticable. February 5, 2014
Rated 4 out of 5 by Captain Miami air Arrangesd a 630pm van earlier in the day to the airport. 630 asked is someone taking us to the manager on duty I'm getting some one. 636 asked again and was told its only 633 and why don't you go out side and wait(14 degrees) left hotel at 645 January 23, 2014
Rated 4 out of 5 by Comfy, clean hotel I love this hotel! However, when I had to check out early due to issues at my job, they wanted to charge me a one night fee for early check out. They waived the fee when I complained, but said it is part of the contract. I disagree with this policy, as i alerted the hotel the day prior to me leaving and if I was checking in the next day I would be able to cancel without penalty. January 16, 2014
Rated 4 out of 5 by This is a good convention site. This is an excellent hotel for conventions and meetings. It has all that is needed for an event. The wait staff is excellent and work hard to meet the needs of guests for dinners and breaks. I have attended a convention here for many years and everything is consistent for preparation and planning. The only down side is that the meeting rooms are kept too cool for a January meeting. January 12, 2014
Rated 3 out of 5 by Great proximity to many venues. Great location with regards to many venues. The hotel houses a nice restaurant and bar and pool. personnel are accommodating. December 27, 2013
Rated 4 out of 5 by Excellent restaurant The restaurant is very good. December 23, 2013
Rated 2 out of 5 by Terrible Unfortunately this property does not meet the standards set by the SPG brand. It is worn down and all the facilities are below expectations. The rooms are very noisy and the pillows felt 20 years old. Stay elsewhere... December 3, 2013
Rated 5 out of 5 by Roomy This hotel was better than we expected. The room was spacious and the hotel was close to restaurants and shopping. The hotel restaurant food was good, but the service was slow. The bed was harder than we expect at Sheraton Hotels, but all in all it was a great stay. December 1, 2013
Rated 2 out of 5 by Not great. As others have said if you are gold or higher status as a SPG member don't expect to be treated as such. Club lounge (after you beg for access) doesn't allow kids. Come on, this is the nearest Starwood hotel to a MAJOR theme park and you block kids?!?! Literally, my 4 year old daughter had to stand by the door while i got our breakfast and carried out...staff didn't even offer to help me carry it back to the room. we really felt like a second class guest. Hotel its self was OK newer carpet, ok rooms and beds...a bit of a mold issue in the bathroom. November 25, 2013
Rated 5 out of 5 by Sheraton Harrisburg Hershey Hotel HOTEL WENT ABOVE & BEYOND TO MAKE MY WIFE & I FEEL AT HOME!!!! November 25, 2013
Rated 4 out of 5 by Pillows Make at least one pillow very firm. Even the foam pillows on my bed were too soft. November 25, 2013
Rated 2 out of 5 by sub-par Overall, I'd rate the hotel as sub-par - dated and not a good value for the rate. November 22, 2013
Rated 1 out of 5 by Checked in, checked out Lifetime platinum member and they couldn't be bothered to upgrade me to an SPG floor. Staff could not care less...Lousy attitude. Some of the TV channels didn't work and the answer I got was, you just have to wait.... Cross this Starwood off your list....Not worth the stop... November 20, 2013
Rated 3 out of 5 by Not what I expected Great beds, linens, pillows. Bathroom not ideal--some mold around faucet and door didn't close :( November 13, 2013
Rated 1 out of 5 by Needs a thorough cleaning Stayed here as part of a family vacation. Everything was in need of cleaning. We went to use the gym and there was sticky soda spilled on the gym equipment.The hallways were in need of a vacuum and a carpet shampoo. There was a dead bug in the bathroom. Cleanliness means a lot. If you don't keep the common spaces clean how do I know that you are taking care of my room? Beware of sub-standard cleanliness here. November 8, 2013
Rated 4 out of 5 by Overall, this hotel fits my requirements Been there many times, know what the service and that fullfills my needs. November 3, 2013
Rated 4 out of 5 by club room the staff in the club room was great especially the lady who did breakfast.The food was always good there.The lady who did breakfast during the week was always friendly and helpful.Andrew at the front desk was also a great help to us. October 28, 2013
Rated 5 out of 5 by comfort Hotel is a comfortable setting and is the perfect for a mom to get away alone and enjoy the bed, tv and cozy atmosphere. October 28, 2013
Rated 5 out of 5 by Great hospitality We found your staff to be especially friendly and helpful. I became ill during our visit and every one went above and beyond their normal duty to be kind, concerned and helpful. The food in the dinning room and bar was beautifully served and delicious. We certainly will recommend your hotel to one and all. Sincerely, Jack and Hazel Lang October 27, 2013
Rated 5 out of 5 by Clean, Convenient and Comfy! I stayed here for a convention and found the hotel to meet my needs in nearly all regards. My only inconvenience were the electrical plugs. Only two accessible in the room and everything we plugged in one of them fell out. The bathroom had one but the plugs did not hold tightly anything we plugged in it either. Fortunately we found the one that fold up out of the desk/table in the room. Had a issue at check in using a debit card when checking in....DO NOT EVERY DO THIS AT ANY HOTEL. They put a "hold" on the amount which as I was sharing the room and only paid half...took nearly all my money for our stay. The manager on duty was GREAT and fixed it up for me and I got the money back immediately after working with my bank. The check in person should have told me and I specifically asked him about this when I gave him the card. Beds VERY comfortable, everything clean, conveinient and comfy! Would stay there again but the hwys around Harrisburg are crazy! They make no sense. Not the hotels fault though and they are right by what I GUESS! is one of the major hwys. Thank goodness for GPS! October 24, 2013
Rated 4 out of 5 by October Stay On this most recent stay, the staff went out of their way to interact. Its always been good, but this was even a little better. Breakfast at the rest was awesome. Felt like the staff went a little above and beyond what we have come to see as the norm here. Always like staying here. Will admit didnt like that the starpoints for a free stay were doubled within the last several months, but staff seemed a little more enthuastic, and we will continue to stay here everytime we are in the area. October 21, 2013
Rated 2 out of 5 by Great proximity to Hershey Park Overall I was very disappointed with the room. Within minutes of us getting there a 2 inch, unidentifiable bug met us, the ceiling in the bathroom looked like it had black mold spots and when the people flushed the toilet upstairs it sounded like it was right next to the bed. However, the kids loved the indoor/outdoor pool and the hotel was in a great location to get to Hershey Park and there are plenty of restaurants and stores nearby. October 20, 2013
Rated 2 out of 5 by Problem with bed Sheets I went to go to bed and I noticed a big blood spot on the bed sheets. Very dispointed. October 18, 2013
Rated 5 out of 5 by Outstanding Staff I have traveled and stayed at a lot of hotels and I must say that your staff was the best I have ever encountered. October 15, 2013
Rated 5 out of 5 by Great service Thanks very much to the patient reservationist and front desk manager who assisted us when we needed to get our college aged daughter a room for a night as her flight had been cancelled. they focused on our needs and went to work to find a way to help. October 12, 2013
Rated 5 out of 5 by Great location and comfortable beds! The hotel was easily accessible from many points. The down bedding enabled a truly comforatble night of sleep. October 11, 2013
Rated 5 out of 5 by Great Location Easy access from major highways and local attractions October 2, 2013
Rated 4 out of 5 by Great pool! Pool is huge fun and clean September 27, 2013
Rated 2 out of 5 by Noisy Rooms When we got to the room, there were fans drying the carpet and the room smelled wet, musty and of cigar smoke. We tracked down an employee who contacted the front desk which seem to argue w/the employee about the condition of the room; we got another room down the hallway, a repairman walked in the room to repair the wallpaper as we were waiting for new room keys. This guy was pleasant and recommend a nice place to eat. For the price of $209 per night, it had a very noisy air conditioner which did drown out the next door rooms of toilets flushing, showers running, hanging up clothes on the rod, doors slamming shut and kids running and screaming in the hallway when the air conditioner was running. When it wasn't running, don't expect to get any sleep especially if you have an early flight out of Harrisburg airport. Also for the price, the sheets shouldn't be hard and noisy. We did not use the amenities, although the pool looked nice from the hallway window. September 25, 2013
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