Rated 3,5 out of 5 by 243
Rated 5 out of 5 by Traveler7 Good stay
Proximity to airport and other amenities make this a great choice while in Sioux Falls.
14 avril 2014
Rated 5 out of 5 Outstanding service, friendly staff & great location.
Got a bit of attitude with the reservations team & my reservation did get messed up. However, after getting beyond them, Bill, Kristen & Rhonda at the check-in desk did an outstanding job of making up for that inconvenience. I would also like to mention the incredibly good customer service skills that Matthew showed when I had him on the phone. I realize that he doesn't work for your company any longer, but it was Matt that got me to stay at your hotel after my initial encounter with your reservation staff. Finally, I'd be unfair if I didn't mention the superior customer service my counter part and I received from Nikki & Lela in the restaurant. All in all it was truly a pleasant visit. Thanks to your staff for a job well done.
13 avril 2014
Rated 5 out of 5 by Shrubs Mr.
just what I was looking for. good proximity for the 3 meetings/events I had.
7 avril 2014
Rated 5 out of 5 by Animal69 Sheraton Sioux FALLS hROCKS
Staff is awesome. Everytime I go there they treat me like royalty. Rhonda always greets me with a smile and super service. I look forward to staying at Sheraton Sioux Falls for my next trip.
5 avril 2014
Rated 5 out of 5 by JACNJP Wonderful Stay
We stayed on a Saturday night. Quick & easy check in. Our room was beautiful and comfortable. We spent most of our visit sitting in the bar area visiting next to the little water feature - which was very relaxing! The bartender was quirky- quick service & the drinks were great (expensive though). Our meals were slightly disappointing . The pool and exercise area looked fantastic - the pool was a perfect warm temp - we just didn't a chance to enjoy them. Staff was extremely friendly and helpful - with the only exception being the sulky and slightly rude security guard . We had a wonderful time.
24 mars 2014
Rated 5 out of 5 by biggearl Great service
Always stay at Sheratons when available.
7 mars 2014
Rated 5 out of 5 by DavidAG AgRelaint Genetics Agronomy Conference
Outstanding job by everyone at this hotel. Attentive staff, good setup...enjoy the people there. Great job.
7 mars 2014
Rated 5 out of 5 by Mrtravel28 This stay was better than the one before it
For the first time in the history of me staying at this property as a platinum, I was offered a suite upgrade without having to ask for it at check-in so kudos for finally following the SPG elite rules. The suite was great and really makes a difference for a business traveler who frequents your hotel often. As far as the staff, everybody seemed much more friendly and professional than during my last stay. The lounge offerings were decent, breakfast was same each day (I think changing eggs for sausage or bacon wouldn't hurt sometimes). The only complaint was how messy the pool and hot tub area were on our second day here. In fact there were no towels and the water was just nasty. We left the pool area without attempting to use it after seeing that. Unfortunately I understand that Saturday night there must have been pigs of guests who felt like pizza belongs in hot tub. But cleaning that up should be the first priority for the staff on Sunday mornings. Nevertheless I felt like this was one of my best stays at this property to date. I hope the staff can keep it up.
24 février 2014