Rated 5 out of 5 by MLBROWN3 Wonderful friendly staff
The staff went out of their way to be sure that our needs were met. The concierge, Maria, was so helpful in finding us places to eat. She printed out the address and gave us maps and alternatives.
October 10, 2013
Rated 4 out of 5 by JPTK Clean and Comfortable
I highly enjoyed my stay at the Sheraton in Montreal. I was there on business. The room was clean, comfortable, and spacious. I used the fitness center and it was amazing, one of the better ones I have used over the past year. I ate at the bar downstairs and service was slow as I was in a hurry for a meeting, but the overall hotel food was decent. I would definitely come back and stay there again.
February 25, 2013
Rated 2 out of 5 by Lovinlife First and last visit
Checked in for a one night stay on a Monday night. We stood in line for 15 min while 2 people checked a line of of people in. We arrived at our room and it happened to be club level that we paid for...not impressed!! The room was just ok and not up to my club standard experiences by far. The air conditioner had to be turned on as it was so stuffy in there and boy was it old and loud. When we returned from our concert we tried to get a coffee in the hotel and found out that the bar doesn't serve coffee so we were told after standing there for 12 min. I never use the coffee pots supplied in the rooms as they are not sanitary so we were out of luck as we weren't going to walk another block for a coffee. The club lounge was closed and in fact, we were told we couldn't use the lounge that night even if we wanted to earlier as they were having an important meeting there... Strange as we paid for club lounge experience.. After arriving back to our room the neighbor next to us which was separated by a door decided to argue at midnight with a t.v. blasting. Not the fault of the hotel but illustrating the paper thin door and walls. This morning my husband took a cold shower as it took forever for hot water and while doing so he said the tub felt like it was moving as if the tub wasn't secure and he felt he was swaying and he had to be very careful....a hazard to say the least! We attempted to use the club lounge before checking out this a.m. and we were so rushed 10 min. before the end of breakfast that it felt like the toast and butter were being ripped off my plate!! How rude the attendants were. I don't think I really need to say anymore other than it's a 3 star hotel and we'll be spending our money somewhere else the next time.
November 5, 2013
Rated 3 out of 5 by ColoK review
Bathroom has no ventilation. I banged my elbow off the bathroom door a few times as it blocks the way into the bathroom - get a sliding door.
It was also cramped in the room as I had to shuffle furniture to get at the window coverings.
I am also quite sure I forgot my laptop in the room and the staff did not find it - strange.
August 26, 2013
Rated 5 out of 5 by NeverTraveltoomuch One of the best hotel experiences
I stayed 9 nights at Le Centre Sheraton Montreal, and was completely impressed. The staff were outstanding - helpful and friendly and the hotel was extremely clean. Of course, the matress is fantastic. This is the hotel I will stay at when I'm in Montreal.
September 21, 2013
Rated 5 out of 5 by Weskap Exceeded my expectations
Have not stayed in a Shedraton for a while and have been pleasantly surprised. The hotel was well located, had very friendly, helpful and professional staff. The room was well fitted out, had a very comfortable bed and bedding, clean B/R with nice ammenties. The bar and resturant had good service and good food. All in all a very good stay and a good value.
July 3, 2013
Rated 5 out of 5 by Rick080605 Most recent stay in Montreal
As usual, my last stay in Montreal was a great success, in part due to the staff at Le Centre Sheraton (LCS). The front desk, bar/lounge, guest services, and concierge were all very friendly and helpful to me. I look forward to my next visit and will definitely stay at LCS.
September 12, 2013
Rated 2 out of 5 by Dbrown90 poor cleanliness, staff was ambivalent
Sheraton is not up to par with other business travel hotels. Rooms are not clean, noisy and dated. The one saving grace for Sheraton is the Sheraton Club. It is almost worth staying there just to be able to relax on 37th floor.
September 24, 2013
Rated 5 out of 5 by jbfox LeCentre Sheraton Montreal - Canada Day Long Wknd
Excellent location! Park the car and walk to most local attractions. Excellent proximity to Dorchester Square for all transportation needs. Not the most spacious room for the money, but definitely clean, quiet, and comfortable - The view from the 36th floor was awesome! Club breakfast was great also. Thanks for a great weekend Montreal! :)
July 2, 2013
Rated 2 out of 5 by jojo This was a very disappointing experience
I would not recommend this hotel. Staff were not very helpful. The room was hot, the air conditioner made a tremendous amount of noise. I was amazed when I pulled in and left with lots of luggage and the bellman simply watched. Did not even offer to help. It was quite stunning for a hotel in a chain that usually performs much better than this.
May 1, 2013
Rated 1 out of 5 by sleepless2013 sleepless night
Hotel staff were first rate.
Bed was great but there were mechanical and wind noises all night long. Every 15 minutes...wining mechanical noises that I could find no way to shut off. Have to resort to a pillow wrapped around my head to get more than 15 minutes at a time. Next time, I will encourage our company to seek out a boutique hotel.
March 25, 2013
Rated 4 out of 5 Nice stay
I like Sheratons like this one because they offer all that is essential for a good hotel to have, and avoid the fluff that is hyped as 'luxury'.
September 24, 2013
Rated 5 out of 5 by RayJ27 Great Location, Frindly Staff
I had a great experience staying at this hotel. Close to everything.
October 3, 2013
Rated 4 out of 5 by Trang2013 Central Downtown
Gold SPG guest was offered 250points or a drink at the bar & checked out at 4pm. Hotel charged for wi-fi in room and $24 parking in the garage. We stayed in cleaned roomy double beds & large bathroom for family of 4. The location was safe to walk to shops & restaurants.
August 13, 2013
Rated 4 out of 5 by Traveler520 Well managed Sheraton
Staff were courteous and efficient, hotel was nicely appointed. Breakfast was very good. Appreciated the complimentary internet. Food in lounge was very good.
Desk was awkwardly located at the foot of the bed, and blocked access to the window area. No towel bar to hang bath towels. Wish breakfast was complimentary.
May 29, 2013
Rated 5 out of 5 by John3024 Great Stay
First trip to Montreal and first stay at a Sheraton Hotel. The hotels location was excellent and staff were friendly and efficent. The hotel was spotless. Club room was fantastic. Was able to delay check out for several hours to tour old Montreal. Will be back for a longer trip.
August 5, 2013
Rated 5 out of 5 by Jayso One of the Best Sheratons in the System
World traveler and many stays at Sheratons
I consider this Sheraton as family
September 28, 2013
Rated 3 out of 5 by TammyF Small but clean
Very clean, great location; however the room was very small. The bathroom was so small that it was a challenge to open and close the door if you were standing in the wrong place. The worst part was that the hair dryer was so old that it burned a section of my hair completely off! Overall, not too bad though
April 3, 2013
Rated 5 out of 5 by bigbob222 good place to enjoy a city view & hockey game
I had 1 minor incident with room noise but they took care of it right away. it was an isolated incident and i highly recommend staying at le sheraton centre. Its right accross the street from the bell centre and also right up the block from st. catherine street. nice property! Ive stayed here many times!
April 2, 2013
Rated 3 out of 5 by Cynic Little things
FIrst Sheraton/Westin in a long while that hasn't really met expectations.
1] When registering I was asked about Green choices, and opted in. Despite this, the next morning housecleaning showed up bright and early at my door - apparently message didn't get through. I then had to argue with guy at desk at check out for my measly 500 points.
2] I opt for green choices but do need refreshed in room coffee packets - I had to call and they delivered - just one.....
3] WIthout warning the Club Salon was closed to the public one night - private function. No drinks or hors d'oeuvres - again, petty but .....
4] No hot water in BR sink tap (or at least after running for 5 minutes there was still no hot water)
5] Internet - a pain to have to log in again and again, apparently every time my laptop went to sleep or shut down.
6] I registered for a hotel+parking package. At checkout they tried to charge me for parking and then didn't seem to believe me when I told them the package I had registered in under.
June 15, 2013
Rated 1 out of 5 by Veromari Floride very noise
We had a junior suite on the 34th floor. Unfortunately, we were unable to enjoy our stay. A party, with yelling and door slamming went on until 4:30 am. We complained twice. The only compensation offered was 5000 points with no apology. Would not recommend the hotel and will never stay there again.
February 4, 2013
Rated 5 out of 5 by Tostao Great Hotel for a Great City!
It was a again a very nice experience to be @ the Sheraton Centre and enjoy the wonderful Montreal. All was very good and impeccable in this Hotel. The service was amazin. The gym was renewed and it is a reall good one if you wish to continue with your routine meanwhile you are out of your town.
April 2, 2013
Rated 4 out of 5 by AM2013 Montreal's finest
This is a great hotel with an excellent team ensuring the best for the guests. Great getaway hotel. Amazing location to venture Montreal by foot. Walking distance to Museums.
September 4, 2013
Rated 4 out of 5 by JLac Great Location!
This hotel is pricey but the location is fantastic. Unfortunately the downfall is there is no free WIFI. They say it is available in the lobby but it is terrible. When you pay the $15 for WIFI it only works on one device. The rooms are spacious and clean. The bar is a nice feature.
May 4, 2013
Rated 5 out of 5 by VPCollege Hotel met all expectations
Our recent visit to the Centre Sheraton Hotel in Montreal lived up to all our expectations. This was our seventh (7th) visit to the hotel and it continues fulfill our wishes. Great location for walkers in downtown. Look forward to our next stay.
July 20, 2013
Rated 5 out of 5 by Lifetimer Home away from Home
This property is perfect.
The staff is outstanding
The location is central
The food is amazing, especially the rack of lamb - room service
They pay extra attention to every need
I always stay here when in Montreal
August 4, 2013
Rated 4 out of 5 by ATMense Business conference
this hotel is reasonably priced and central to both the conference center (2 metro stops away) and many shops and stores. The staff were very attentive and the room service was excellent with good food.
August 11, 2013
Rated 5 out of 5 by Louie987 Great gym
I was really surprised to see the amount of machine options at the gym compared to other hotels
September 12, 2013
Rated 3 out of 5 by Celestine Bad Service
The housekeeper NEVER remove the garbage from my room. Because I was on business in the morning I was in a rush to leave, i would leave the iron out, they NEVER even put it back. I cancel my delta reversation to stay at this hotel and I was not happy during my stay.
March 29, 2013
Rated 4 out of 5 by metalboy overall,...
room looked renovated since last visit,.. modern, sleek,.. bed, as always, is "perfect !
all great except TV reception was "iffy",.. movie selection "limited",... and due to holiday season, rooftop bar was occupied,..
staff is great,...even had Christmas carolers !!!
December 19, 2011