Rated 5 out of 5 by traveller410 Friendly, modern, clean hotel in great location
We stayed at the Grand Sheraton for 4 nights and were most impressed by the staff - knowledgeable, helpful, friendly, professional. Can't say enough! The hotel is beautiful inside - modern, minimalistic, clean. We highly recommend!
April 21, 2013
Rated 4 out of 5 by robert99 Well located with practical facilities
While a modern and rather non-descript building it provides guests with well planned and convenient facilities. Found staff to be committed, attentive and anticipating our needs. Nice view of One Square, Usher Hall and the Castle
November 24, 2012
Rated 5 out of 5 by Julzamc Great hotel very stylish.
Loved this hotel, it was quite expensive but you get what you pay for. Loved our room looking over festival square also looking onto Edinburgh castle. My only problem was I wish I spent more time to enjoy this wonderful hotel.
April 3, 2013
Rated 5 out of 5 by Tish Tattoo
Great stay very very friendly staff Thank you Ian for the buttonhole. what a wonderful gesture. Great food the best we had in Scotland Loved the new renervation .as always when we come to Edinburgh the Sheraton is our hotel
August 13, 2012
Rated 5 out of 5 by MoJo This hotel is superb
Following modernisation there isnt a single feature that hasnt been focused on. Staff were wonderful and the facilities outstanding, especially the spa/pool. Views over the castle from the Lothian Road side are beautiful.
May 10, 2012
Rated 5 out of 5 by JamesD13 Wonderful stay amazing spa
We stayed for 3 days using points and were given a great room on the club floor facing the castle for the last two days, The staff were great and the lounge service and the spa are excellent. Would love to visit again.
June 1, 2012
Rated 5 out of 5 by diver233 Wonderful
We stayed in the Castle Suite for two nights over New Years Eve.
And I can say with out doubt that this is the best hotel I have stayed in.
I would recommend a suite if you can, but if not the rooms are wonderful to.
January 4, 2013
Rated 5 out of 5 by Susan09 Wonderful spa facilities.
Superb location for a New Year Family break. Central location with easy access to downtown Edinburgh. Hotel, Spa and dining facilities were first class. Staff were very accommodating, friendly and helpful.
January 12, 2013
Rated 5 out of 5 by Maudie12 Everything you could possibly want!
Great rooms, comfy beds, wonderful showers, fabulous food and superb facilities!
Oh, and exceptional staff and the wondrous spa and tremendous views of the castle....... You can tell I liked it a little!
September 11, 2012
Rated 5 out of 5 by Jakey51 What a treat
Staff gave us an excellent welcome and set an immediate impression of the high standard of service.
Room was exactly as described
Can't wait to go back for longer visit and make more use of facilities
January 31, 2012
Rated 5 out of 5 by Lorraine3012 Fantastic Hotel. Great Location
Enjoyed a wonderful stay at the Sheraton. Staff are amazing and decor is top class.
Room very comfortable with excellent features.
Lovely views of the castle and perfect location for getting around.
January 14, 2013
Rated 5 out of 5 by Alison2 Excellent hotel for business
Excellent facilities, food (speedy in room dining), welcoming and helpful staff. Would return for leisure certainly as didn't get time to use the spa. Flights now from Oxford Airport with MinoanAir
April 12, 2013
Rated 5 out of 5 by ShirleyB Something really special
Our stay was wonderful made all the more so by the helpful, courteous staff - the parking valet, the reception staff, and waiting staff, everyone.
Breakfast was a real triumph, and what a view!
January 7, 2013
Rated 5 out of 5 by Dusty Incredible staff
This was one of my best experiences ever at a hotel. I was entertaining family and friends for five days and the staff were exceptional in all aspects of our stay. What a super friendly place.
March 24, 2013
Rated 5 out of 5 by CBall A little luxury staying at the Sheration, Edinburgh
My fourth visit and as with all the other times, the hotel offers luxurious comfort without compromising the friendliness of the place and the helpfulness and professionalism of all the staff!
February 11, 2013
Rated 5 out of 5 by gmc1990 Newly renovated equals wonderful experience
This hotel has an excellent location together with a recent grand renovation. The rooms were modern with rich details. The US electrical conversion outlet was a bonus. Staff met every need.
October 16, 2012
Rated 5 out of 5 by LeslieS The best
Hands down, the best Sheraton and the best Starwood hotel I've stayed at. The room was amazing, the staff was great. Just an all around great experience for Hogmanay. Thanks you staff!
January 3, 2013
Rated 5 out of 5 by yoshimura Contemporary Comfort in great surroundings
We had an excellent stay at this hotel, with a view of the castle from our room. Our room was fantastic and the staff second to none. We would highly recommend a stay at this hotel.
April 8, 2013
Rated 5 out of 5 by Scotty1264 Top shelf property
This is by far the best Sheraton property I have ever stayed in. Every service encounter that I had was of the highest quality. Food, spa, rooms, guest services were all top notch!
April 22, 2013
Rated 5 out of 5 by Tree9 Exceeded expectations
Booked a club room which proved to be a great choice. New decor very comfortable and welcoming. Whole experience overall very enjoyable. Staff couldn't be more pleasant or helpful.
January 28, 2013
Rated 5 out of 5 by Gogs1979 Exceeded my expectations
Staff in the club lounge and one spa couldn't do enough. Food in one square was lovely. No complaints at all, we had a great well deserved break from kids. Would love to go back.
March 4, 2013
Rated 5 out of 5 by Sebastien Superb Hotel
Excellent location, excellent service, facilities and comfort.
I am a frequent traveler for business purpose and I really enjoy my stay there.
Breakfast is a must!
December 4, 2012
Rated 5 out of 5 by Tango50 Modern hotel with traditional values
Very friendly helpful staff. Modern rooms but very comfortable, I wanted to steal the pillows on the beds they were sooooo gorgeous, like resting on giant marshmallows!
October 21, 2012
Rated 5 out of 5 by TBSheraton Sheraton Edinburgh
Amazing rooms, superby friendly staff and a great room. Could you ask for anything more from a hotel, superb location close to Princes Street it's a wonderful retreat.
September 16, 2012
Rated 4 out of 5 by Alicia61 Great location
Loved the location. The spa was limiting. One could only use pool with no cost had to pay for jacuzzi. Terrible room and as Gold member expected better. We complained and we were moved on our last night.
June 24, 2014
Rated 5 out of 5 by PD1967 Wonderful location
Had the pleasure of staying for the third time at the Edinburgh Sheraton and just so all who read this know, wonderful service, room and experience.
June 27, 2012
Rated 5 out of 5 by SoosB EXCELLENT
First time at Edinburgh Sheraton. Amazing staff. Service excellent. Stayed for two night break in Castle View Room and loved it. Hotel and room very modern
April 9, 2013
Rated 5 out of 5 by Bolt3003 Very nice design in a top location
We very much enjoyed the high standard and modern design of the hotel. The location is very good to walk to all the major attractions, clubs and bars.
April 8, 2013
Rated 5 out of 5 by shuggy miss s bark
food exellant, very friendly staff into makeing our weekend memorable,plus to spread the word to others by word of mouth about this hotel
October 16, 2013
Rated 5 out of 5 by JStrategies Fabulous Hotel, Magnificent City
The Sheraton Edinburgh once again, sets the standard. Lovely view, very accommodating staff, beautiful property. Always a pleasure to stay here!!!
February 11, 2013