シェラトン・ニューヨークタイムズスクエアホテル

  • アメリカ合衆国
  • 10019
  • ニューヨーク,
  • ニューヨーク
  • 811 7th Avenue 53rd Street
  • マップ

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Rated 3.7 out of 5 by 2160 reviewers.
Rated 4 out of 5 by great location hotel is in very convenient location. it is very near to several of our favorite resturaunts and activities 2 minor draw backs room size (king) a little cramped check in time for SPG GOLD very slow August 23, 2012
Rated 3 out of 5 by what heavnly bed? several years ago it seems to me that starwood changed out the mattresses; they are hard, hard , hard. I could just as well sleep on the floor and won't be able to stay at shearatons in the future. January 21, 2013
Rated 4 out of 5 by Good location Hotel is located centrally and in a convenient location. Check in was smooth and quick. The club lounge is open until 10:30pm which is a plus. February 26, 2014
Rated 4 out of 5 by Excellent choice! This hotel attended our expectation with a great staff treatment, confort and excellent localization. March 19, 2014
Rated 5 out of 5 by Top Place To Stay Great place to call home - Easy to check in and then get out to the Streets of NYC ! March 25, 2014
Rated 3 out of 5 by Uncomfortable beds Although the room was nice and the reception staff very friendly, we had the worse nice sleep we've ever had in a hotel. The beds were soft and lumpy in areas and made it very difficult to sleep. April 6, 2013
Rated 4 out of 5 by Great update to this convenient hotel I used to stay in this hotel every week for 3 months as a consultant back in 2006. The updates are fantastic. Looks like a completely different hotel and the rooms are much nicer. thanks! December 4, 2013
Rated 4 out of 5 by Excellent location Location is excellent, room was ok, the staff was helpful. But I was surprised to see that you have to pay for internet in your room even in 2013 where wi-fi is pretty much free everywhere else. May 30, 2013
Rated 3 out of 5 by tough times The first room I was assigned had a guest in it occupying the room. Very embarrassing walking in on someone. A large empty bottle of vodka was under the curtains and was not removed for 2 days. August 3, 2013
Rated 5 out of 5 by BEST HOTEL IN MANHATTAN Great experience!!! The hotel has a very good location, we did not missed anything in Times Square, the Theater, the shopping, and the amability of the hotel personnel, we all had a great time. October 25, 2012
Rated 5 out of 5 by Perfect Location Great location and staff. Easy to get from the hotel to pretty much anything on the island. My 34th floor room was clean, quiet and comfortable. Already looking into booking my next stay! November 19, 2013
Rated 4 out of 5 by Would Return Overall this is a good property. The lobby area can get a little crowded. Staff is generally pleasant. Expect to spend a bit of time waiting for the elevators from morning until early evening. June 16, 2013
Rated 4 out of 5 by Location Perfect location for what I needed (business). Room was well appointed and clean. My only gripe was that the TV control didn't seem to work. I did not call for help as I stayed only one night. May 8, 2013
Rated 4 out of 5 by This hotel has a great location and a good comfort for NYC I recommend this hotel to anyone who wants to explore NYC in great conditions especially for a short stay. The location is perfect 5 minutes from Times Square and 4 minutes from Central Park. April 9, 2013
Rated 5 out of 5 by Good value for money Great Location, friendly staff, nice premises. However no bar fridge available for personal use - mini bar extremely expensive eg. $7.50 for a bottle of water and a very busy Foyer and lifts. December 19, 2012
Rated 4 out of 5 by NY comments Beds are somewhat small and too firm. Not really comfortable. Hotel should look into having staff more frequently tour the hotel to pick up completed room service orders and empty glassware. September 3, 2013
Rated 4 out of 5 by Hotel is well located The practical location of the hotel is good for meetings in Mid-Town. March 27, 2014
Rated 3 out of 5 by Not sure I would go back The bed was uncomefortable. I felt they did not check the room before I entered. It was clean, but the toilet did not flush, and the TV would not turn on. One of the receptionists was rude. January 16, 2013
Rated 5 out of 5 by Great Location, nice hotel Visited NYC for Christmas. GREAT location. Walking distance to Time square, David Letterman, Radio City Music Hall. Nice rooms, Staff was very helpful and friendly! Would gladly visit again. February 14, 2013
Rated 5 out of 5 by This hotel is in a great location We were within walking distance of everything. Rockefeller Center, Central Park, Times Square, 5th Ave and the Theaters! The hotel is very clean and the staff was very polite and helpful. October 22, 2013
Rated 5 out of 5 by Mr WCR Excellent room and service. Room needs more electrical plugs for devices. March 25, 2014
Rated 5 out of 5 by Loved the Sheraton Times Square I loved everything about the hotel. It was clean, the staff professional & great location. I will stay there every time I'm in New York. Oh, and not to forget the best bed linens anywhere. August 2, 2013
Rated 5 out of 5 by Great hotel!! Enjoyed my stay at this hotel this past weekend. Could not have asked for anything more. The hotel was close enough to Times Square but away from the noise. Also close to the subway lines. October 3, 2012
Rated 5 out of 5 by Hotel is centrally located Just got back from our first visit to NYC. My wive and I will definitely be back. From the day we checked in to the day we left all staff met our expectations, especially Jade at check in. December 7, 2012
Rated 4 out of 5 by Great Location and Family Friendly The hotel was minutes away from the middle of Times Square which made it a great and convenient location for New Year's Eve! Family friendly and overall a good expereience. January 3, 2014
Rated 4 out of 5 by Great environment This hotel has a clean lively environment. My only recommendation is to have more food at the SPG club in the evening other than veges, cheese and crackers. Some hot dishes would be good. February 22, 2013
Rated 3 out of 5 by Would Not Stay Here Again For the price paid per night, I was extremely displeased with the hotel amenities and customer service provided by this hotel. I have never had this poor of an experience with a hotel of this caliber. It took 3 calls down to room service (and an hour of my time) to get a menu brought to my room because one was not left in there. I also think it is a dis-service to customers to charge $10/day to utilize the fitness facility. Exercise in and of itself is already a barrier for many people so it is not in the best interest of your customers to create another barrier to exercise. I believe it is also the responsibility of the hotel staff to ensure ALL paying customers are having an enjoyable experience and to monitor for any situations that would cause an unpleasant experience. We had individuals on our hallway who were using recreational drugs (i.e. pot) and it smelled up the entire hallway. There was also a person 2 doors who thought it would be ok to loudly practice his/her trumpet playing. Overall, it was not an enjoyable experience (especially compared to other very nice hotels I have stayed at). The only good experience we had was with one of the receptionists who upgraded our room to a king size bed and added "free" wifi to our stay. April 1, 2014
Rated 4 out of 5 by acustics Dear Sirs / Madams the acoustics might be a problem Some regular noise from next room or next door sound's clear. this refer to shutting doors, flushing water ETC - not to talking thanks December 9, 2012
Rated 4 out of 5 by This hotel has excellent location Love the location of the hotel. Staff were exceptional. Disappointed in a lack of restaurant choice in the hotel. Prefer having a choice of inhouse restaurants during inclimate weather. April 13, 2013
Rated 4 out of 5 by This hotel is in a great location The hotel location made it easy to navigate N.Y. the rooms were a little small but maybe that is the way of N.Y. The bed was comfortable and the room was clean. I would stay here again. April 29, 2013
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