纽约时代广场喜来登酒店

  • 美国
  • 纽约,
  • 纽约
  • 第 7 大道与第 53 街交叉口 811 号
  • 邮政编码 10019
  • 地图

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Rated 3.7 out of 5 by 2213 reviewers.
Rated 5 out of 5 by Great Hotel in Great Location We stayed at the Sheraton New York. Although room a bit small, it was very clean and comfortable. Location was great. We could see Times Square from our window. Would stay there again. September 17, 2012
Rated 4 out of 5 by Great Room on 43rd floor Fast bank of elevators even though oversold for St Paddy's Day weekend. Crazy lobby lines at check in but with preferred status, was soooo much better. Great clean room with comfy bed. March 18, 2013
Rated 5 out of 5 by Great location This is the exact location I like, close to Central Park, Rockefeller Center, Times Square. I use a mobility scooter so the room was a bit small for accommodating that but it worked. July 13, 2013
Rated 5 out of 5 by Looking Good The Sheraton Times Square is in a perfect location and the recent upgrades to the Hotel have greatly improved the experience. Highly recommend for business, family or leisure travel. February 10, 2013
Rated 4 out of 5 by Right in the middle of Times Square and Central Park! We only had 21/2 days to visit NYC. Being located at this hotel, it gave us to opportunity to be central, which was greatly appreciated, walking distance to most (must sees) in NYC! August 26, 2013
Rated 4 out of 5 by The bellman lost my bags Additionally I was required to pay for concierge level services which is something I have never done before. Overall this was only an average experience compared to my expectations. November 12, 2012
Rated 5 out of 5 by Three Generation Outing Granddaughters 13th birthday celebration. The hotel surprised us with room service delivery of fabulous chocolate lava cakes on our first night stay. It made our stay extra special. February 5, 2013
Rated 4 out of 5 by Location and hotel were great, but SPG recognition not good Location, cleanliness and feel of the hotel were very good. I have gold status and was given a far worse room than my travel partner who had no status. That was my only complaint. June 9, 2013
Rated 4 out of 5 by Great Location and Family Friendly The hotel was minutes away from the middle of Times Square which made it a great and convenient location for New Year's Eve! Family friendly and overall a good expereience. January 3, 2014
Rated 5 out of 5 by Great Job We jad a wonderful stay in the City on this trip and a large part of that was the excellence in all areas of the hotel staff. We will definitely be staying with you in the future. May 31, 2013
Rated 4 out of 5 by Lovely room, staff needs to work on their social skills I stayed with a friend for eight nights in a superior room with two double beds. Lovely beds, view, bathroom and color scheme, however the walls are thin and both our neighbours had children. The lobby was a screaming mess of young teenagers on a NY trip, I counted to at least three different groups and needless to say the few computers in the lobby were always busy. I met a man who had been put on a floor with one such group and he described his floor as "a carneval" and had been granted a switch of floors. The staff in general don't know how to smile and with the exception of the staff at the tickets & tours counter all other treat you as a trial put on them. Since this was our first trip to NY and the choices outside were overwhelming we tried to get tips on good eating places and other things. After a few attempts we realized why there never was a line-up. Also, this is the ONLY hotel ever that has charged me for storing my bags for a few hours between check-out and leaving for the airport. However, the location was great and the room lovely and I would probably stay here again since I like Sheraton. July 1, 2012
Rated 5 out of 5 by It's all about the location!! I love this place. The location can't be beat. Close to shopping, Times Square, restaurants. The Sheraton New York is a classic. Comfortable rooms....pleasant staff. I'll be back! December 17, 2012
Rated 1 out of 5 by Unclean bathroom Hairs on toilet on check in Bloody tissue in waste basket. Front desk too busy to pick up. Manager on duty never picked up phone either. Considering a tripadvisor posting. December 23, 2013
Rated 5 out of 5 by Excellent choice in NYC The staff at this hotel were exceptionally polite and accommodating. The rooms were very clean. This being my main concern I was extremely happy!! We highly recommend this hotel. September 12, 2012
Rated 3 out of 5 by Convenient location Doorman grade A, roommaid A, housekeeping an F. Impossible to get swet-and-low and creamer for our coffee each day we were there!! Front desk was accomadating as the conciergere. December 15, 2012
Rated 5 out of 5 by great staff member's Brittany the VIP manager made us feel special. Tommy in concierge is excellent and makes us feel very comfortable and attentive, and Debbie at front desk ,makes us feel welcome. October 3, 2013
Rated 5 out of 5 by Great stay The location of this hotel was fantastic, walking distance to everything. The staff were very helpful and cheerful. The room was clean and comfortable. What more could you want? February 20, 2013
Rated 5 out of 5 by great had a great time. everything was clean and the staff very nice April 24, 2014
Rated 2 out of 5 by NYC Sheraton Too much confusion at front desk ..changing room was virtually impossible . No safe boxes at front desk was a deal breaker. March 26, 2014
Rated 4 out of 5 by Good location I had a very bad experience at this hotel which was surprising, considering the location and price. I was returning from the fitness center on Tuesday night, 6/9/14, to my room on the 49th floor. Taking the elevator up to a high floor is usually an ordinary, non exciting experience. When the elevator got to the 42 floor is suddenly stopped and proceeded to jerk up and down, repeatedly, for the next 20 minutes. I promise you that I thought the worst and even managed to say a prayer or two. I tried everything I could to try to fix the situation but it clearly wasn't having any impact at all, so I picked up the emergency phone and got a security guard on the phone. He was very nice and responsive, asked my room number and told me to hang in there and he would get someone on it right away. I waiting for 20 more minutes, becoming a bit traumatized, until the power went out (still hadn't heard back from anyone and the elevator seemed to be moving little by little until the door opened on the 43rd floor. I got off, very relieved and took another elevator to the Club Lounge. I know things happen, but really surprised me, disappointed me greatly, is that I never heard from anyone. I would have expected any guest, but especially a Platinum (For Like) Member that the GM would have at least rang me to check on how I was and provided an apology. Nothing. One other item was the the shower water pressure was terrible. They have a huge shower head but water only came out of, barely, only half of the holes. You need to improve that also. After a long day it would be nice to take a nice, shower with good water pressure. Sorry for the bad remarks. I usually only have good comments and do believe strongly in giving commendation when appropriate. Thanks, John Rugari June 13, 2014
Rated 4 out of 5 by great location This hotel is in a great location with access to times square, theaters, and the subway to get you to every other part of NYC. The room was clean and the staff treated us well. August 29, 2012
Rated 5 out of 5 by Perfect, perfect, perfect This hotel is a perect basis for enjoying a visit New York. Everything you need is within range and the spectaculair view of the clubroom is one of the best you can experience. December 30, 2012
Rated 5 out of 5 by This hotel is commendable The renovated Sheraton Times Square is a cosy, ideally located and very comfortable hotel, with the highest standards of cleanliness and excellent service. Highly recommended. February 17, 2013
Rated 5 out of 5 by Great hotel in great location This Sheraton is a pleasure to stay in while in NYC. It has a great location and is centarl to theatres and reatauants as well as close to Times Square. The staff is helpful. January 12, 2013
Rated 4 out of 5 by Only the noise THe room was great, staff helpful but apparently a class trip on our floor was the only negative. Yelling and screaming at 4:30 am. Please ask class groups to be considerate. March 5, 2013
Rated 3 out of 5 by Busy Hotel Good location, busy hotel. Rooms small but ok. Staff very nice. April 22, 2014
Rated 4 out of 5 by Great location The location of this Sheraton is great! It is just a few blocks from Times Square and right on several subway stops. Check-in was a breeze and the room was very comfortable. September 12, 2013
Rated 5 out of 5 by Love the location of this hotel. Located in the heart of Times Square this hotel is the perfect spot for staying in New York and seeing a Broadway show and enjoying Times Square. February 28, 2014
Rated 2 out of 5 by Needs improvement Staff were broadly unfriendly and unwelcoming. I travel around the world with Starwood and this hotel experience was a total disappointment relative to other properties. December 9, 2013
Rated 3 out of 5 by extremely crowded nice hotel, good location very crowded. waited a long time for elevators gold spg members get no real advantage since there are so many platinum members who go to this hotel July 31, 2012
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