Rated 5 out of 5 by JeffS Location , Location, Location
walking distance from Times Square Subway outside door, and choces of food and entertainment every step
November 19, 2012
Rated 5 out of 5 by julies60 great hotel in a great location
Service was excellent, food excellent,
rooms good size for New York, view was amazing good job sheraton
June 26, 2012
Rated 3 out of 5 by you3 Foods at the club lounge are poor.
Foods at the lounge are not good enough for royal customers.
January 2, 2014
Rated 5 out of 5 by Vgirls The total hotel experience was great!
All staff were very helpful. The room was clean and comfortable. I will definitely stay here again.
September 16, 2013
Rated 5 out of 5 by DJ1966 Great location
Great location! Newly renovated rooms was very comfortable. Staff were very helpful and accommodating.
February 20, 2013
Rated 5 out of 5 by Cape23 This hotel is in a great location
Great Room and great location. The entire staff was friendly and helpful.
December 17, 2013
Rated 5 out of 5 by Andy101010 Fantastic long weekend away
Very smart and comfortable hotel in an excellent central location ideal for sightseeing and shopping.
May 14, 2013
Rated 5 out of 5 by GS90802 Great stay at great price
In NYC on business, secured a great rate, and was pleasantly surprised how much i enjoyed Will return
March 4, 2013
Rated 4 out of 5 by Don1604 Expensive
When a room cost almost $500 a night you would think that wifi would be free.
December 9, 2013
Rated 5 out of 5 by Mags Fantastic stay!
The hotel is in a great location, our room was a fabulous junior suite, and the staff was excellent.
March 4, 2013
Rated 5 out of 5 by Tipper51 NYC Hotel Show
This is a great hotel and love the new rooms. Would like to sleep on the new Sheraton Suite Sleeper.
December 14, 2012
Rated 2 out of 5 by abf1 the hotel rooms are too small
You can shut the lights and turn off the TV without leaving your bed. That's how small the room is.
October 30, 2012
Rated 5 out of 5 by Angie47 The hotel has a great location!
The Sheraton New York is in the perfect location. Its in Time Square but not congested. I loved it!
December 3, 2012
Rated 5 out of 5 by Catire Fine service
I founf everything fine, clean and good service.
January 9, 2014
Rated 3 out of 5 by Beachgoer May 4-6 Stay
Only negative item was room wasn't cleaned until 3P.M even though staff was notified hours before.
May 7, 2013
Rated 5 out of 5 by Travel2013 Great hotel and location
Comfortable and clean hotel that is central to landmarks, transportation options, and restaurants.
May 8, 2013
Rated 5 out of 5 by chatodog great location
the staff and rooms were excellent. for a trip to NY the location was great. keep up the good work
August 6, 2012
Rated 5 out of 5 by NY2013 Sheraton New York
Excellent location, very central to most attractions. Convenient to catching hop on hop off buses.
January 12, 2013
Rated 5 out of 5 by Frank1 The Best
As a frequent NYC business traveller this hotel always recognizes my visit and treats me special.
March 13, 2013
Rated 2 out of 5 by oiltrader Good Hotel in good location with missing service mind of staffs
Staffs especially in front desk and concierge acted like guests.
Not recommendable for next trip.
July 9, 2012
Rated 5 out of 5 by Nadiab Great staff, we'll trained
Great customer service, you really have outstanding staff
December 29, 2013
Rated 4 out of 5 by Fitness123 Fitness Center
Why is there an extra charge to use the fitness facilities of the Hotel if we are an SPG Member?
March 5, 2013
Rated 4 out of 5 by Philandfamily Club Level
Big improvement in room decor.
Lounge open 24 hours is great. Coffee in middle of night a treat.
March 24, 2012
Rated 4 out of 5 by feny4 Hotel in a great location!
Nice stay! Comfortable and clean. Helpful staff. Walking distance to practically everything!
September 2, 2013
Rated 5 out of 5 by inav ms
hotel and staff were outstanding. room excellent
January 5, 2014
Rated 2 out of 5 by Letty101 Christmas in NYC
Club Floor Rooms are extremely small - water pressure was horrible, customer service was poor.
January 7, 2013
Rated 4 out of 5 by jaetee Good location
This hotel is very close to the heart of Times Square. Great hotel for the price and location.
October 6, 2012
Rated 5 out of 5 by RAV4 Excellent hotel
Excellent hotel experience. Well appointed, comfortable, great service and excellent location.
September 26, 2012
Rated 5 out of 5 by Andrea Awesome Stay
We love this hotel... the staff is great and the hotel is in the perfect spot. Thanks so much
March 8, 2013
Rated 3 out of 5 by 2brownie mine
check in is very slow, ridiculously slow. 6 people behind the desk with one person doing work
July 29, 2012