Rated 4 out of 5 by VR13 Overall Excellence
This hotel is well located so that Broadway and many more dynamic areas of NYC can be accessed readily. We walked to most places of interest.
August 15, 2012
Rated 3 out of 5 by Ffpedro Too big for its own good
Great room.... but luggage storage on 6 was understaffed, inconvenient and a waste of time.
Water pressure in shower was pretty much a joke
September 23, 2013
Rated 4 out of 5 by tgh68 Hotel very convenient to MOMA
Very comfortable and convenient. Wireless internet buggy and required a call to tech help to assist. Room on the smaller side but it is NYC.
February 17, 2013
Rated 5 out of 5 by e61st Thanks for Sandy Support!
Thanks for being so kind to me and my dogs during our Hurricane Sandy stay. We appreciate you allowing pets and making them feel so welcome.
November 4, 2012
Rated 5 out of 5 by klmsanders Awesome staff!
Amazing guest experience. All the staff were happy and engaged. Our stay - our way!
May 27, 2014
Rated 5 out of 5 by Valerie76 Friendly and Courteous Starr
Everyone from the front desk to the dining room staff, were very friendly and very courteous. Requests for special needs were swiftly met.
August 19, 2013
Rated 4 out of 5 by MW60 Improvements payed off!
Nice job redoing hotel rooms. Made use out of the club lounge, but found it much to crowded, almost uncomfortable except during off hours.
December 29, 2012
Rated 5 out of 5 by LewisJe3 Excellent!!
My stay was more than excellent. It was my very 1st time in NYC and I had a blast. The hotel staff, room, and view were amazing.
September 12, 2012
Rated 3 out of 5 by jamaica tv problems
CBS and NBC sound and picture were breaking up so badly that I couldn't watch them. Is Sheraton owned by the same company that owns ABC?
August 12, 2013
Rated 2 out of 5 by Furbie NYC Sheraton
Too much confusion at front desk ..changing room was virtually impossible . No safe boxes at front desk was a deal breaker.
March 26, 2014
Rated 4 out of 5 by JoyFK Great Stay
Comfortable and convenient hotel. Close to many attractions. Walk to MOMA. Have stayed there multiple times because of the quality.
January 30, 2014
Rated 3 out of 5 by mykla This hotel was O'kay
The maid did not clean the glass that we had use and the room was very small for 3 people, bed was also very hard. Location was great.
June 18, 2013
Rated 5 out of 5 by maui1980 This hotel's location is excellent,
The location of this hotel is excellent, central to many attractions, blocks to time square, rockefeller center, empire state building
February 4, 2013
Rated 5 out of 5 by tommyboy Happy with my Choice
From the early check-in to the accessibility of the elevators I was happy. Price was reasonable compared to other hotels in proximity.
February 20, 2013
Rated 5 out of 5 by Katy1 Family trip
Excellent front desk service from Daurius and Iverson
June 9, 2014
Rated 5 out of 5 by csapakrat the best employees
bascome,pacheco,mcnair,prez,smith,hudson employees were gracious,professional. they made the stay a joy. the location cannot be beat.
July 30, 2012
Rated 4 out of 5 by hea42 great location
This was the perfect hotel for what i needed to do in the city. great location. close to transportation, restaurants and activities.
July 15, 2013
Rated 5 out of 5 by artgirl123 pleased customer
Great stay at this Sheraton! More than met our expectations, nice amenities and lovely room.
May 12, 2014
Rated 5 out of 5 by DJL45 New York Trip
Great location and accommodations for a family trip or romantic getaway!
May 28, 2014
Rated 5 out of 5 by BBL1 Excellent location and great service
The Sheraton New York is conveniently located in the heart of Manhattan. It is a beautiful hotel with superb amenities and service.
November 27, 2012
Rated 5 out of 5 by Grrink top notch!!
The hotel and staff and are always great They go beyond the normal requirements of a hotel. making sure all of the guests are happy
May 17, 2013
Rated 4 out of 5 by Terry57 Great hotel, but
front desk/reception staff need to be consistent in the information provided to guests.
May 16, 2014
Rated 5 out of 5 by JackM52 The Staff does great work
The staff of this property have always exceeded my expectations. They truly understand the travel needs of there business clients.
August 2, 2013
Rated 5 out of 5 by KDBJ Love the location
Wonderful hotel! Only complaint is that the sheets weren't the softest! The staff went above and beyond and the location is great.
August 3, 2013
Rated 5 out of 5 by Wayn54 Very Good Stay
When I travel to New York I stay at the Sheraton New York Times Square becuase of the fine service and friendly staff.
March 21, 2014
Rated 4 out of 5 by Joe133 Great location!
This hotel is in the middle of the city and walking distance to broadway shows. Also has two great restaurants across the street.
April 15, 2013
Rated 5 out of 5 by Fluffy Hotel
We had a wonderful time while staying at your hotel. Everything was just perfect. We will definitely recommend it to our friends.
June 1, 2012
Rated 3 out of 5 by sam222 Location
This hotel is in a very convienent location to all the major places. The cleaning staff is a little loud when cleaning the rooms.
December 5, 2012
Rated 5 out of 5 by NRyan Great location, terrfic amenities, helpful staff
For an overnight stay in the Times Square section of Manhattan, there's probably not a better, more updated hotel for the price.
March 12, 2013
Rated 4 out of 5 by PeterHa Great Location
Great location, pleasant abd good size room (superior), nice staff. A hotel I would recommend.
May 4, 2014