Rated 3 out of 5 by FrequentTraveler2013 Dated Hotel
This was a very dated hotel. For business it was a bit loud as the room over looked the pool and people were playing in there all night long with loud thumping music. Over all the bed was nice and was able to sleep. It did its job.
January 26, 2013
Rated 5 out of 5 by PattiO Friendly, helpful staff.
This hotel had friendly staff who were always helpful and knowledgeable about the hotel as well as the surrounding area. Rooms were clean and very comfortable. All amenities exceeded my expectations. Thanks!
December 5, 2012
Rated 4 out of 5 by BoyntonBchOU Nice hotel and location...
The hotel was definitely a giant leap above the Safari hotel. The beds are very comfortable and the decor is much nicer. The pool areas are also very nice. The resort and parking fees are frustrating though.
April 30, 2012
Rated 5 out of 5 by Demy181 One of the best!
Outstanding location, hotel, and the best staff ever! Enjoy the pools and water slide during the day, or the bar and fire pit in the evening. Walking distance to many restaurants and shops.
May 25, 2013
Rated 3 out of 5 by Ed1998 Improvements Required but Staff is good
I I would like to highlight the excellent staff of the restaurant with special remark for Mrs/Miss Brenda who manages the breakfast. Her work is outstanding going further the expectations of my family.
January 4, 2013
Rated 4 out of 5 by rob13 dirty room
The top bunk bed was filled with some type of crumbs when the covers were pulled down. It was like the maid did not check it because it looked like it was not slept in. Also they need to vacuum more behind the nooks and crannies of the bunk beds and behind tables and chairs
December 30, 2013
Rated 5 out of 5 by DeVroes05 Exceptional
I have stayed in many hotels and I have to say this Sheraton was exceptional in cleanliness.
It was a beautiful comfortable room. We had 4 adults in the room and we were not crowded.
January 28, 2013
Rated 5 out of 5 by Dave55 Dave
Great interior renovation. Pool is beautiful and nice and warm. Food was outstanding. The staff was incredible! Their service was consistently above average. Will definitely returnl
May 28, 2012
Rated 5 out of 5 by Mhub Hubb
The hotel is in an excellent location. Easy access to the Interstate 4. And, abundant of places to eat. The hotel is very family friendly.
June 28, 2013
Rated 3 out of 5 by Christian Reservation no supported
I arrived from a long trip hoping to relax in a king-sized bed per my reservation. The hotel did not have any. I was promised 1000 Starwood points and never received them.
March 14, 2013
Rated 5 out of 5 by Toni007 Great stay
The pool and lobby makeover was fabulous. The room and bathroom was clean. Very comfortable King size bed. The only thing that could have been better was the weather.
August 9, 2012
Rated 5 out of 5 by jovie66 beautiful property
everything was great from check in to check out very relaxing atmosphere after a long day at the parks...great pool and fireplace/bar area for all ages
April 2, 2013
Rated 5 out of 5 by CathyTim Great Customer Service
This hotel exceeded our expectations. Extremely clean and comfortable. Personnel were extremely courteous and friendly! We will defiitely stay there again.
September 19, 2012
Rated 5 out of 5 by Cam0310 Great staff/Location
Outstanding service by Becky at check-in and Brenda in the dining room. Housekeeping was excellent also. Walking distance to restaurant and bars.
April 5, 2013
Rated 5 out of 5 by robG great experience
stayed here with two kids and was extremely satisfied with the amenities the hotel was clean modern bright and in a great location. would stay again!
January 30, 2013
Rated 5 out of 5 by Coach5963 Awesome
Want to have the best experience in Orlando?? Go to this great hotel and you will be totally happy!
June 30, 2013
Rated 5 out of 5 by SAPA VERY IMPRESSED FROM THE LAST TIME I STAYED WHICH WAS WHEN IT WAS SHERATON SAFARI THE RENOVATIONS LOOK GREAT
I WAS WOWWED BY THE RENOVATION
THE ROOMS WERE VERY CLEAN AND NEAT NICELY ORGANIZED
AS YOU WALK INTO THE HOTEL YOU COULD FEEL THE CLEANLINESS
August 7, 2012
Rated 5 out of 5 by Finbuck Convenient and Nice
This hotel is convenient to the Disney parks, with shuttle service included. However, the service is less frequent during the off-season. The rooms and beds are great, and the staff is eager to provide what you need. Early checkins and late checkouts are mostly not available. After requesting an early checkin as an SPG Gold member, we arrived about 12:30 and were finally able to check in about 2:30 pm. During peak season, the parking can be problematic, but adequate. Our room had a small fridge, but no microwave, which would have been nice. You can rent one from the hotel for $10/day. Again, the staff here were very helpful and eager to please.
May 29, 2013
Rated 5 out of 5 by KimJ Very comfortable, not a huge mega hotel, personal touch to guests
Second time I have stayed here in the past 6 months. Helpful staff, very clean and everyone is friendly.
March 31, 2013
Rated 5 out of 5 by Jax39 Great facility, wonderful staff
From check-in to check-out, our experience at Sheraton Lake Buena Vista Resort was wonderful.
May 8, 2013
Rated 5 out of 5 by Linda14 Sheraton, Lake Buena Vista
Had a great stay. Rooms were great and so were the other amenities.
Would definitely come back.
May 1, 2013
Rated 5 out of 5 by TNT2128 The rooms were perfect
I love the new renovations and the rooms were equipped with fridges and a private balcony. Loved it!!
January 22, 2013
Rated 5 out of 5 by Jacquesj Nice renovations
Staff was awesome. Upgraded room. Very kid friendly. Facilities great. Restaurant very good.
May 25, 2012
Rated 5 out of 5 by MACS Great Property
The new renovations were well thought out and very comfortable to to stay at the property
October 15, 2012
Rated 5 out of 5 by NMulcahy Amazing Honeymoon
My wife and I were here for 10 days for our Honeymoon. Lisa, Elizabeth, and the team at the front desk treated us like gold. Our room and our bed was clean and comfortable. The pool was amazing and the bar was too. The team that took care of us while we enjoyed food and drinks by the pool was EXCELLENT!! Jason, Enrique, Ivanna, Mariana, and Samuel were all willing to go above and beyond every time they helped us. We made it a point to enjoy the pool before and after we went to Disney each day. Breakfast each day was fantastic. We were lucky to enjoy that each morning. Saving the BEST for last, My wife and I had the sincere PLEASURE of having BRENDA take care of us every morning at breakfast. She is a true example of what customer care is all about. She became a friend by the end of our stay and we truly look forward to seeing her again on our next visit. We have stayed many times in the Disney Hotels on their property. Their service and facilities paled in comparison to what we experienced during our 10 Days at the Sheraton Buena Vista. We visit Disney once or twice a year and will stay here from now on. We HIGHLY recommend this property and the team that keeps it as spectacular as it was for us.
October 31, 2012
Rated 5 out of 5 by Frank871 Nice stay
This hotel is very comfortable. The courtyard is very nice and relaxing.
April 3, 2013
Rated 5 out of 5 by Scootter A good overall stay
They have diffenently put money into the place. The pool area is very nice.
August 10, 2012
Rated 5 out of 5 by Loveasia1 Convenient location of this hotel
Great service from staff. In particular,Judy, at the front desk is great.
November 1, 2012
Rated 5 out of 5 by Thania Family Friendly
This Hotel is very family friendly. Will definately recomd !!!!
April 4, 2013
Rated 5 out of 5 by telepro21 Attentive staff
Staff was attentive and responsive to my needs. Had a great stay.
November 12, 2012