Sheraton Lake Buena Vista Resort

  • 12205 S Apopka Vineland Road
  • Orlando,
  • Florida
  • 32836
  • Stati Uniti
  • Mappa

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Rated 3.9 out of 5 by 731 reviewers.
Rated 3 out of 5 by Not as expected Dirty sofa and chair, old building August 15, 2014
Rated 4 out of 5 by Nice hotel and location... The hotel was definitely a giant leap above the Safari hotel. The beds are very comfortable and the decor is much nicer. The pool areas are also very nice. The resort and parking fees are frustrating though. April 30, 2012
Rated 5 out of 5 by Friendly, helpful staff. This hotel had friendly staff who were always helpful and knowledgeable about the hotel as well as the surrounding area. Rooms were clean and very comfortable. All amenities exceeded my expectations. Thanks! December 5, 2012
Rated 5 out of 5 by Great stay! This was our third visit to this hotel. We love the pool and how close it is to everything. Lots of great choices for meals and entertainment nearby. The family suite offers so much room. Highly recommend! July 27, 2013
Rated 4 out of 5 by Impeccable Service My family and I have been visiting Orlando annually since 1994 when we became a part of the Vistana Family which is now Starwood. We often spend part of our stay at the Sheraton Lake Buena Vista Resort which we did this year. Service is always great but this year it was extraordinary. A young lady by the name of Kenaope Rutang or Kenzo checked us in. She was very personable as well as informative regarding the hotel amenities, services, and local area. Furthermore, she was very detailed-oriented trying to accommodate our family’s needs and wants. Moreover, she daily addressed us by name with a warm, friendly smile in addition to other guests staying at the hotel and inquired of how she could be of service to us. Individuals like Kenzo embody the professionalism and spirit that encourage people to be connected with Starwood. August 3, 2014
Rated 3 out of 5 by Improvements Required but Staff is good I I would like to highlight the excellent staff of the restaurant with special remark for Mrs/Miss Brenda who manages the breakfast. Her work is outstanding going further the expectations of my family. January 4, 2013
Rated 5 out of 5 by One of the best! Outstanding location, hotel, and the best staff ever! Enjoy the pools and water slide during the day, or the bar and fire pit in the evening. Walking distance to many restaurants and shops. May 25, 2013
Rated 5 out of 5 by Exceptional I have stayed in many hotels and I have to say this Sheraton was exceptional in cleanliness. It was a beautiful comfortable room. We had 4 adults in the room and we were not crowded. January 28, 2013
Rated 5 out of 5 by Dave Great interior renovation. Pool is beautiful and nice and warm. Food was outstanding. The staff was incredible! Their service was consistently above average. Will definitely returnl May 28, 2012
Rated 3 out of 5 by Reservation no supported I arrived from a long trip hoping to relax in a king-sized bed per my reservation. The hotel did not have any. I was promised 1000 Starwood points and never received them. March 14, 2013
Rated 5 out of 5 by Great stay The pool and lobby makeover was fabulous. The room and bathroom was clean. Very comfortable King size bed. The only thing that could have been better was the weather. August 9, 2012
Rated 5 out of 5 by Great Customer Service This hotel exceeded our expectations. Extremely clean and comfortable. Personnel were extremely courteous and friendly! We will defiitely stay there again. September 19, 2012
Rated 5 out of 5 by beautiful property everything was great from check in to check out very relaxing atmosphere after a long day at the parks...great pool and fireplace/bar area for all ages April 2, 2013
Rated 5 out of 5 by great experience stayed here with two kids and was extremely satisfied with the amenities the hotel was clean modern bright and in a great location. would stay again! January 30, 2013
Rated 5 out of 5 by Great staff/Location Outstanding service by Becky at check-in and Brenda in the dining room. Housekeeping was excellent also. Walking distance to restaurant and bars. April 5, 2013
Rated 5 out of 5 by VERY IMPRESSED FROM THE LAST TIME I STAYED WHICH WAS WHEN IT WAS SHERATON SAFARI THE RENOVATIONS LOOK GREAT I WAS WOWWED BY THE RENOVATION THE ROOMS WERE VERY CLEAN AND NEAT NICELY ORGANIZED AS YOU WALK INTO THE HOTEL YOU COULD FEEL THE CLEANLINESS August 7, 2012
Rated 5 out of 5 by Hubb The hotel is in an excellent location. Easy access to the Interstate 4. And, abundant of places to eat. The hotel is very family friendly. June 28, 2013
Rated 3 out of 5 by Hotel needs to pay attention to details. I stood in the check in line as a SPG member for over 20 minutes. The staff behind the desk gave priority to the phone calls than the check in guests. I was given a room in the 3rd. floor, when my family and I arrived at the room, the room was occupied by other guests. Was giving another room in the 4th. floor and in the middle of the night we could hear a dog barking in the same floor. When I called the front desk they told me that pets were only allowed in the first floor and sometimes people sneak their pets and there was not much they could do. I used my SPG points to book the room and I was charged TWICE the resort fees. Trying to get someone from accounting to help me on the matter is still a struggle. Hopefully I get this matter resolved. July 22, 2014
Rated 5 out of 5 by Wonderful Stay Wonderful location, (very close to Disney World), clean rooms, great pools, Excellant staff, a great hotel to take the family too. August 19, 2013
Rated 5 out of 5 by My favorite hotel! This hotel is extremely comfortable, and the staff is amazing! It's my first and only choice when visiting Orlando! December 1, 2013
Rated 5 out of 5 by Very comfortable, not a huge mega hotel, personal touch to guests Second time I have stayed here in the past 6 months. Helpful staff, very clean and everyone is friendly. March 31, 2013
Rated 5 out of 5 by Convenient and Nice This hotel is convenient to the Disney parks, with shuttle service included. However, the service is less frequent during the off-season. The rooms and beds are great, and the staff is eager to provide what you need. Early checkins and late checkouts are mostly not available. After requesting an early checkin as an SPG Gold member, we arrived about 12:30 and were finally able to check in about 2:30 pm. During peak season, the parking can be problematic, but adequate. Our room had a small fridge, but no microwave, which would have been nice. You can rent one from the hotel for $10/day. Again, the staff here were very helpful and eager to please. May 29, 2013
Rated 5 out of 5 by The rooms were perfect I love the new renovations and the rooms were equipped with fridges and a private balcony. Loved it!! January 22, 2013
Rated 5 out of 5 by Awesome Want to have the best experience in Orlando?? Go to this great hotel and you will be totally happy! June 30, 2013
Rated 5 out of 5 by Sheraton, Lake Buena Vista Had a great stay. Rooms were great and so were the other amenities. Would definitely come back. May 1, 2013
Rated 5 out of 5 by Great facility, wonderful staff From check-in to check-out, our experience at Sheraton Lake Buena Vista Resort was wonderful. May 8, 2013
Rated 5 out of 5 by Nice renovations Staff was awesome. Upgraded room. Very kid friendly. Facilities great. Restaurant very good. May 25, 2012
Rated 5 out of 5 by Another great stay Second stay as nice as the first. Everyone is always nice with a smile on their face. November 11, 2013
Rated 5 out of 5 by Great Property The new renovations were well thought out and very comfortable to to stay at the property October 15, 2012
Rated 5 out of 5 by Great location Close to Downtown Disney. February 14, 2014
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