Sheraton Imperial Hotel & Convention Center

  • 4700 Emperor Blvd,
  • I-40 at Exit 282 (Page Road)
  • Durham,
  • North Carolina
  • 27703
  • United States
  • Map

Rooms & Rates

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Children per Room

This information enables us to identify the rooms that will best accommodate your party and to prepare for your arrival.

See room terms and details for information about rollaway and/or extra person charges.

Age Requirement Policy

Guests must be 21 years or older with photo identification to reserve a room.

Rated 4.1 out of 5 by 225 reviewers.
Rated 5 out of 5 by Has been remodeled and updated beautifully I was impressed by the new décor and the remodeling that has taken place. The staff, from front desk to room attendants, were as courteous and as friendly as always. February 9, 2013
Rated 3 out of 5 by Guest Rooms The guest rooms are old and need updated. Great location and in the heart of RTP. September 5, 2013
Rated 5 out of 5 by Treated like Family The staff at this hotel is always the nicest! They treat you like you belong there, I say like family, but I mean like family you really enjoy seeing! March 23, 2013
Rated 2 out of 5 by In need of freshening The hotel was convenient to where my business was taking me, but the hotel is in need of renovation or serious freshening up. Furnishings, et al were quasi 1980's era junky wood. No safe in the room, no amenities to speak of, chairs were stained, TV was rickety, finish on doors worn, plastic cups. Breakfast buffet was reasonable, but eggs were rubbery, biscuits hard, fruit selection small, etc. Best part if the hotel was the free airport shuttle and friendly drivers. Although my driver told me the shuttle would take me anywhere in the triangle area and pick me up. However, when I asked to be taken to downtown Durham to a restaurant, they said it was too far. This in spite of the fact that 3 shuttles were just sitting idle. Cost me $35 each way for a taxi. Could have rented a car cheaper. But here is my last and most agregious issue... I am diabetic and whenever I travel, the hotel ALWAYS puts a fridge in my room upon notifying them of my disease at no charge. The Sheraton however charged me $10/day for it. So in essence, I was penalized $10 because I have diabetes. It's just bad form. I mentioned this at checkout and the disinterested, unempowered desk clerk just looked at me and shrugged her shoulders, saying there was nothing she could do about it. September 15, 2013
Rated 5 out of 5 by RTP, NC Each individual I met on staff was very polite and helpful. More so than any hotel stay I have made this year. Their customer training is excellent. September 24, 2012
Rated 5 out of 5 by Comfort It was so comfortable. My room and plenty of room to get out of my room and meet people. I never had to leave the hotel. I even had my Starbucks. February 24, 2013
Rated 4 out of 5 by Furnishing outdated and dirty soft seat was dirty - just looks old and has spot. Desk chair was sank down and did not rise - had to swap it out by asking the guest services. December 1, 2012
Rated 3 out of 5 by Slightly Above Average Hotel staff were amazing. The room that I was in had a leaky faucet. If you love soft mattresses, then this Hotel is for you. July 2, 2013
Rated 3 out of 5 by Rude Checkin staff was very rude Beds are super comfortable Did not receive my email receipt as I was told I would, had to call for it 2 days later March 9, 2013
Rated 5 out of 5 by One day business trip Great place! Staff was exceptionally helpful!! Love, love love!! Super clean room/bathroom... 5- Stars all the way around! June 20, 2013
Rated 2 out of 5 by Will not stay here again This hotel would not honor our starwoods preferred guest membership. We also had no hot water for our shower one of the two mornings. March 29, 2013
Rated 3 out of 5 by Business stay at Sheraton International A guest at Sheraton International in Durham, NC from 5/28 through 5/31/13. No water service on 5/31/13. Disappointed customer! June 1, 2013
Rated 5 out of 5 by Great hotel in Charlotte - No Parking Fee Great hotel. What you'd expect for a Sheraton. Near the airport makes it also convenient. August 8, 2013
Rated 5 out of 5 by Hotel Staff The hotel staff was exceptional. Everyone that I dealt with provided outstanding service. Always a smile and very courteous. May 22, 2013
Rated 5 out of 5 by Good for business I always stay here when I have business in Raleigh/Durham. Gold's gym next door, good club level facility, very comfortable rooms. August 20, 2012
Rated 5 out of 5 by Great experience Most friendly staff at hotel I have experienced in a long time. Courteous and always there when you need them. Clean and comfy! October 10, 2012
Rated 4 out of 5 by Pleasant Stay I enjoyed my three day stay. I felt right at home and the staff was superb. Thank you. August 2, 2013
Rated 4 out of 5 by DAR conference Only disappointment was the food at one of the luncheons during the conference. It was definitely ho-hum for a high price. April 30, 2013
Rated 5 out of 5 by Shearton Durham The room and service was excellent September 2, 2013
Rated 5 out of 5 by Great service! Upon checking in the front desk associate Charles was very kind and helpful with my SPG needs. Thanks see you soon! April 9, 2013
Rated 5 out of 5 by Home away from Home I love this Hotel and the staff. Amy in sales is awesome! Lynn and Veronica in the lounge treat me like I am family! March 1, 2013
Rated 5 out of 5 by Professional Staff and Great Service Rooms were clean and front desk management was more than willing to go the extra mile for last minute accomodations. January 11, 2013
Rated 3 out of 5 by Location The Hotel is pretty average across the board...the staff is great...rooms are getting dated...the location is great. December 4, 2012
Rated 3 out of 5 by Can use some updates This hotel badly needs updates. The facilities are getting dated. Carpet in room was loose and dirty. June 19, 2013
Rated 5 out of 5 by More options for food needed I wish there had been more options for eating during the 2-5 p.m. period, particularly when you have a conference. November 13, 2012
Rated 3 out of 5 by Wonderful Lobby This hotel's lobby area and restaurant were lovely. However, the room was a bit small and the facilities average. November 15, 2012
Rated 5 out of 5 Great overall service The hotel was very clean and presentable. The staff was very professional and friendly, and the food was great. February 5, 2013
Rated 4 out of 5 by Fitness Center I really wish that hte fee for the fitness center was included with my hotel stay or free for SPG members. February 11, 2013
Rated 5 out of 5 by Great Place I expected a copy of my bill under my door but it was not there, otherwise it was a great visit. May 20, 2013
Rated 3 out of 5 by Hotel needs to be updated Carpet is showing wear and tear - time for the rooms to be renovated. Great pancakes for breakfast. August 20, 2012
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