Rated 5 out of 5 by Pandrlady Love this hotel!
Once again our stay at the Sheraton Emperial Center was wonderful. We stay here about twice a year and it never fails to be absolutely wonderful! Everyone is nice and very accommodating and we certainly enjoy ourselves.
January 26, 2013
Rated 4 out of 5 by SusanandBob Convenient to Research Triangle
With easy access to Interstate 40, this hotel was a convenient mid-point on a long drive. There's not a whole lot for a tourist to see or do in close proximity, but the stay was nice and the staff were friendly.
September 8, 2013
Rated 4 out of 5 by Steve270 Looking for a Conference Site?
Spacious enough without being so large one could loose their way. All meeting rooms centrally located on one floor. Large fitness center next door, parking was never a problem. Staff ready to help in any way needed.
January 10, 2013
Rated 4 out of 5 by JoeJo room improvement
I stayed in room 124 on Saturday, 23 Nov. 2013. The room was good but, the A/C was very loud when it came on. It really does disturbed your sleep.
November 25, 2013
Rated 4 out of 5 by Pharmer RDU
The staff was great! They looked after us from check-in to check-out with shuttle service, taxis, meeting needs, safe walking recommendations, etc... Hotel is good for business, but the staff made it memorable.
September 9, 2012
Rated 5 out of 5 by Joemo EXCELLENT ACCOMDATIONS!
We held our family reunion here and the staff's professionalism and courtesy were outstanding! I am going to recommend this hotel to many of my friends who travel to the Raleigh-Durham area for business.
September 2, 2013
Rated 5 out of 5 by Tracy375 The Staff at this hotel is wonderful.
We held a meeting at this hotel for 260 attendees and the service that the banquet staff and convention staff gave us was so superior to any hotel we have been to and I have been doing this meeting since 1988.
March 15, 2013
Rated 5 out of 5 by MMBH Great hotel for business
I always stay here when I come to Research Triangle Park. The hotel is very clean, newly redecorated rooms. All the staff are very friendly and helpful. The gym next door is great to have access to as well.
April 29, 2013
Rated 4 out of 5 by barbie2 This hotel was great!
This was the first time I have stayed at Sheraton and it was a wonderful experience. The Sheraton would be my choice over any hotel. This hotel has all the features for a great vacation trip away from home!
October 29, 2012
Rated 5 out of 5 by Travelin49 Check In Policy
There was confusion when checking in and out. Seems, no one had the same directions and had to have three people involved. Eventually it was settled to everyone's satisfaction. Thank you!
October 6, 2013
Rated 2 out of 5 by sfklug Good location, needs facilities and services upgrade
Valet forced me to get a new ticket every time I checked the car in and out. In 4 days I went through 14 tickets...was told this was their system... room is tired and needs an upgrade. dirty.
September 19, 2013
Rated 4 out of 5 by Julesie79 Great customer service
Everyone from the driver providing the complimentary shuttle service to and from the airport, the room service personnel, to the check-in representative was pleasant, accommodating, and very helpful.
March 11, 2013
Rated 4 out of 5 by ande good and comfortable room
we enjoyed our staying in this hotel , room clean with new furniture they need to take care of the noise comes from the door and air condition noisy sound and the breakfast taste was below average.
April 21, 2013
Rated 5 out of 5 by JRPJ Sheraton -Totally Satisfied!
The Sheraton Imperial Hotel & Convention Center has is all: friendly staff, super clean comfortable rooms, delicious food, spacious meeting rooms and great location!
October 28, 2013
Rated 4 out of 5 by IndigoLobster A Perfect Start
Well, they say a journey starts with a single step... The Sheraton Imperial Hotel at RDU got our trip on the right path from the start...
We gave my mom a Trip to Eat Lobster for her 70th birthday. We were flying out of RDU to take her for a 5 day LobstaVenture thru Coastal Maine. When we arrived, we opened our room door to find a Welcome/Birthday gift for mom from the staff... snacks, balloons and, most touchingly, a birthday card signed by the Staff of the Sheraton Imperial. Thanks, Toni!
We ventured down to the restaurant for dinner and mom had the most amazing (and tasty) NC Local shrimp with Pumpkin Ravioli.... wow! Our service was quick, efficient and friendly and the food was good. After dinner drinks at the bar finished the evening off nicely.
The next morning (too early), the shuttle took us to RDU and took great care to make sure mom, who is on oxygen, was well tended to... They fetched us late Tuesday night and again, took great care to make her comfortable and stress free!
The Sheraton Imperial has a staff that is going the extra mile and providing extra special service...Thanks!
September 12, 2012
Rated 5 out of 5 by Biguch biguch
very good hotel brand. comfortable and welcoming
December 30, 2013
Rated 5 out of 5 by frequenttraveler Excellent Location and Pleasant Staff
Thank you! I have stayed at your hotel for the past several weeks on business. You are my first choice for the area. Your staff in the club lounge are wonderful. I am at "home" with them.
March 8, 2013
Rated 2 out of 5 by Kian Loud Guests & Smoke Smell
I stayed at this hotel for a Saturday & Sunday. My Floor (SPG Preferred) was loud and cigarette smell was in the hallway and getting in my room. Did not feel welcomed when checked in.
April 9, 2013
Rated 5 out of 5 by kbrpnd1 This hotel is great for conferences
The hotel was very accommodating with my late change in checkout days. Housekeepping was very good and I liked the option to not have room cleaned daily. Environmentally friendly.
September 17, 2012
Rated 4 out of 5 by Bax44 Very Nice!
Staff was professional and to the point. Room was very nice.
Only improvement could be the parking is not convenient with respect to getting in the front. No big deal though.
May 28, 2013
Rated 5 out of 5 by flygirl This Hotel was GREAT!
I really enjoyed my stay. Very nice, clean, well appointed room and hotel. Would definitely stay here again.
Also, would recommend this hotel as a meeting/convention site.
April 28, 2013
Rated 4 out of 5 by westy SAMLA Conference
The hotel staff and facilities surpass expectations: restrooms are spotless, rooms comfortable, staff courteous and helpful. I highly recommend this hotel for conferences.
November 14, 2012
Rated 5 out of 5 Hotel was very good to our group.
Mr. Tillery was a high and professional assistance to everyone. The other staff members were excellent. They met all of our needs. Restaurant food was good and reasonable.
July 27, 2012
Rated 4 out of 5 by SPGguest13 Great lounge!
The staff in the lounge here is very warm, friendly and welcoming. They always have fresh food and drinks out. Definitely the best SPG lounge in the area!
October 4, 2013
Rated 5 out of 5 by DelRayKate Great hotel for conference
The hotel did a wonderful job of meeting the needs of the conference held there. My only complaint is that the wifi signal in the larger meeting room dropped frequently.
May 14, 2013
Rated 4 out of 5 by Mike26 The Staff goes out of their way to make you feel special
Excellent staff and management. They look for anyway to make your stay more enjoyable. Any request made seemed to be handled with ease and very timely in its execution.
November 1, 2012
Rated 3 out of 5 by GeorgiaGirl Ok but not outstanding
The beds were not as confuse as other hotels in the spg family, they had no gym, and the elevator did not work one night we were there but the staff was extremely nice.
September 29, 2012
Rated 5 out of 5 by tarheel Has been remodeled and updated beautifully
I was impressed by the new décor and the remodeling that has taken place. The staff, from front desk to room attendants, were as courteous and as friendly as always.
February 9, 2013
Rated 4 out of 5 by Eve003 Mr.
The guest service recieved me with a warm welcome, The room was comfortable and the robe was a nice touch. The room service was prompt and the food was great.
July 22, 2013
Rated 5 out of 5 by fgoodwin Treated like Family
The staff at this hotel is always the nicest! They treat you like you belong there, I say like family, but I mean like family you really enjoy seeing!
March 23, 2013