シェラトン・ガーデングローヴ-アナハイムサウスホテル

  • アメリカ合衆国
  • 92840
  • カリフォルニア,
  • ガーデングローヴ
  • 12221 Harbor Boulevard
  • マップ

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Rated 3.7 out of 5 by 381 reviewers.
Rated 5 out of 5 by Great value-Clean hotel Nice clean hotel. Great staff makes you feel like a welcomed guest. Also want to thank Sally Mai for her assistance and constant communication with my reservation. First class! Keep it up. I will be back. November 9, 2013
Rated 2 out of 5 by dont get me wrong loved the place but INTERNET sucks i really liked the hotel overall. the only down fall is if you are there on business dont expect to get a connection to the internet. also if you stay on the club level the right side elevator has a faulty card reader August 7, 2012
Rated 4 out of 5 by Good hotel, but could use a little attention This is a nice hotel and the staff were extremely friendly. Our guest room was clean & comfortable. However, our toilet had an issue, the trash cans in the hallways were overflowing, and the elevators were not clean. July 18, 2013
Rated 5 out of 5 by excellent value The staff at Sheraton garden grove are Awesome. Always friendly and accommodating. The hotel is perfect for my family. Pool jacuzzi now laundry facility with microwave perfect add on. Love Sheraton in garden grove. July 21, 2013
Rated 2 out of 5 by Avoid it like the plague I've stayed in a sheraton property every week this year and this was by far the worst experience I've had. While we were not attending the resorts, we thought the location would make this hotel more suitable for traveling with kids - it wasn't. There was a shuttle to the resorts, but the waiting area was always full of sour faced people sitting near the waste bins. Parking at the hotel -even for gold members - costs more than parking at the disneyland garage, so there's no real value added by the shuttle. The hotel was recently remodeled, but poorly executed; for example, the floor below rhe carpet is uneven with abrupt surface changes of an inch. The wardrobe provided as a closet was not tall enough to hang clothes and the ironing board was half the size of other Sheraton properties. The "heated" pool was heated to about 68 degrees one day and 80 degrees the next. The staff was cheerful, laughing and joking one with another; but they were very inatentive to patrons. I waited several minutes to check out while employees milled about the front desk without helping anyone. June 15, 2013
Rated 3 out of 5 by No bells or whistles This hotel does need some attention. I had a reservation, using spg points, and upon arrival at 8:30 pm my room was not ready. I had asked for an upgrade, which is customary as I am a gold member. They did not offer an upgrade, and after I asked, the rooms available were not clean. It's 8:30pm. They should have had my room already set aside for upgrade and checked to make sure all was in order. I also was not impressed with the fact that after I checked in, went to my room and returned to the lobby, approximately 20 minutes later, to find the lobby full. A bus had unloaded and the people were waiting to check in. I wondered if their rooms where ready or if they received higher level rooms over spg clients. The overall condition of the hotel was satisfactory for the amount of points required for a one night stay. The hallways definately need to to be spruced up: new carpet and air freshener would be in order. If you are looking for a place to stay while visiting Disneyland, just down the street, this is a very desireable location. Just be aware of the nightly parking fee!! August 26, 2012
Rated 1 out of 5 by Cleanliness went downhill We stayed in the Spring and it was great. 4 months later we stayed again. Carpets in the halls and rooms were very dirty. We did not take our shoes off it was so bad. The bathroom floor needed to be cleaned. October 16, 2012
Rated 5 out of 5 Hotel Experience This hotel was chosen by the organization that is sponsoring a seminar I am attending. I am very pleased with the facility. However, there are only a few minor details that I was a little disappointed with/ 1) No ventilation in the gym. I know it is small, and sweat is expected but it is stuffy making it hard to breathe; 2) There should be a smoking area for those who smoke because as a non-smoker entering the facility I don't want to walk through a cloud of smoke to do so, and I think it is unfair not to have a comfortable designated place, I mean even those waiting for the shuttle get seating accommodations. Lastly, which is something I know can't be changed but I want to mention...the bathroom door in my room was a nuisance to me. I don't like to feel shut in when I am in the bathroom but there was no way for me to prop the door open so I had to use my suitcase and because of the direction the door opened, it I had to do it every time I used the bathroom because otherwise I couldn't exit the hotel. I think an immediate solution would be to provide a doorstop. (smile). Thanks... July 28, 2013
Rated 4 out of 5 by Great place for Disneyland Conveniently located from Joe's ice cream as well as target shuttle service was on time and always good staff were pleasant rooms are comfortable however carpets and common areas need deep cleaning September 11, 2013
Rated 2 out of 5 by House Keeping Please Stayed for Memorial Day weekend. We got a room on the second floor, and the entire floor smelled like a mix of Mexican and Indian food. Worse was when we got to our room; our room was a complete mess. Obviously house keeping hasn't touched the room, and it was well over the check in time. Front desk ended up giving us a new room on a different floor. We thought we could finally rest after a long trip, but the sheets were ALL stained and had random pieces of hair. From the comforter, to the sheets, and the pillowcases. Gross! We called house keeping to change out the entire bedding completely. Next day after a long visit to DIsneyland we arrived back to our room around 11pm and our room was completely untouched. Towels and bedding was exactly where we left them. Front desk excuse was that we probably left the do not disturb sign on the door, but we honestly never touched that sign. House keeping just ended up giving us two towels and left. My family and I have stayed here a few times before and it was always a pleasant stay, but after this experience I don't believe I'll ever come back. May 28, 2013
Rated 5 out of 5 by Very relaxing location This facility was excellent except for the lack of a microwave or refrigerator (free) and free wifi. Although the computer station in the lobby was nice. It just would have been better in the room. March 25, 2013
Rated 3 out of 5 by Overall Happy Overall happy with stay but found things annoying: A 2 double bed room with 4 people only received 3 bath towels everyday, even when I had to order more the cleaning people only replaced 3 bath towels. But gave us 6 hand towels. The room is very wide, I don't think we had a handicap room (452) but there is only one light switch when you come into a dark room but the switch is far away from the door and only turns on an entry way light. So the door closes as you reach for the light switch and your standing in a dark room. All other lights have to be manually switched on by the bed or desk. Often we left lights on because we were leaving and there was no overall switch to turn them off. Because the room was so wide, only half the room could be lite. Should have a light over by TV area, because it's dark when having your suitcase on the rack over on that side. The bathroom is not suited for multiple people either, for my husband and my things, the bathroom counter was very cluttered, theres a shelf under the sink, but the 3 towels, 6 handtowels, bathmat, hairdryer are all located under the sink on a shelf but there are NO towel racks anywhere else in the bathroom except the one on the shower door. so we couldn't move the stuff. If they had towel racks, we would have had more room. Overall, just a poor design of the room, bathroom, light fixtures and switches. It seems like they cut corners when building this hotel by only having 2 light switches in the whole room and no towel racks. If they want to encourage being green and saving your towels for a 2nd day, there really isn't many places to hang your towels when your a family of four. Also the refrigerator never got very cold. I suspect it's a problem with all the rooms since I heard someone else complain to the front desk. We ended up throwing out some of our food (lunch meat) because of concerns of safe temperatures. I know these all seem like small things, but I travel a lot and stay in many hotels and just found these things annoying. This hotel would be fine for the average business traveler but I don't highly recommend for families. March 28, 2014
Rated 1 out of 5 by Very Poor Hotel I would never suggest this hotel to anyone. Misspelled my name, would not fix it. Then found out there were no Refrigerators or Microwaves in the rooms. The room was filthy. November 13, 2013
Rated 4 out of 5 by Fresh and new Aside from being the furthest Sheraton from Disneyland this hotel is clean and new. Rooms are comfortable and just what you needs. No frills budget hotel but has everything you need. June 10, 2013
Rated 5 out of 5 by Wonderful stay Hotel accommodations were outstanding, club level was terrific. All staff made me and my family feel welcome (especially at check-in). My family will continue to return for sure. April 21, 2013
Rated 5 out of 5 by Great Service at the Business Level Nothing bad to report. Great service and great staff. From the front desk to house keeping. Thank you all for making my family feel like home. Hope to see you soon. Thanks, September 5, 2013
Rated 5 out of 5 by Sheraton Anaheim This is an excellent hotel to stay. Very updated decor, nice, friendly, and helpful staff. Parking is a little challenging duriing peak hours but other than that.... 4.5 stars! June 5, 2013
Rated 5 out of 5 by Sun and Fun Relaxing place to stay. Very clean rooms, kids enjoyed the pool, spouse and I enjoyed the spa. Employees are very friendly and helpful. Definitely a place to come back to. April 1, 2013
Rated 5 out of 5 by Closeness to Disneyland It was very convenient to stay here while visiting Disneyland. We were pleased with all aspects of the hotel. Martha, at check-in, was more than friendly and helpful. April 7, 2013
Rated 5 out of 5 by This hotel has great service. Even I had checked in late evening, check-in counter person in charge was greatly failiar and nice. And restaurant for breakfast was also much more than expectation. March 8, 2013
Rated 5 out of 5 by Great hotel I will definitely stay here again, great staff and great breakfast. very accomidating. January 6, 2014
Rated 4 out of 5 by Hotel was great for my Disney Vacation Hotel is a bit far from the park but the shuttle service solved that issue. Very comfortable room and excellent staff. December 9, 2013
Rated 5 out of 5 by Awesome experience From the moment I arived and saw the exterior I knew I was arriving in style. From the entrance to the showers everything looked like 5 star hotel. March 1, 2013
Rated 5 out of 5 by comfortable and great location friendly hosts, comfy room, great shower and nice features. January 13, 2014
Rated 4 out of 5 by Safe bet If you are looking for a hotel that is a safe bet, I would recommend this hotel. Ideal for the family going to Disney. October 21, 2013
Rated 5 out of 5 by Nicely upgraded The Sheraton has been upgraded so the rooms look a little like a Westin. Nicely done for the remodel. Clean rooms and nice staff. February 25, 2013
Rated 4 out of 5 by Hotel was perfect for a father's day baseball weekend! Stayed for the weekend to catch a few Angel's games. Had a great time and the hotel was clean and exceeded my expectations. June 17, 2013
Rated 4 out of 5 by Great Disneyland spot The place was great shuttle service was great ice cream across the street at joes the bomb but place needs new carpet May 2, 2013
Rated 5 out of 5 by VERY QUIET AND PEACEFUL really enjoyed staying here, very large room, nice decor. Peaceful and quiet with a great view. Will stay here again. February 18, 2013
Rated 4 out of 5 by Close to Disneyland and Restaraunts The hotel is quiet and next to several hotels nice clubs, disneyland, and some restaraunts awesome energy. April 27, 2013
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