Rated 3.3 out of 5 by 342
Rated 5 out of 5 by TxFire452 Great Hotel - My First Time There
I really enjoyed my stay at the Fort Worth downtown hotel. The hotel was clean and the service was great. I would definitely recommend and will be staying here next year. I have several colleagues who will be changing to this hotel next year.
December 3, 2013
Rated 3 out of 5 by vacationsR1 Parking is a real issue
The parking is a real problem. We were backed up into the street trying to get in around checkin time. We had to go into the hotel to find someone to help us with our luggage. The valet parking might not have been so backed up had there been bellmen outside ready to help those who needed it.
December 2, 2013
Rated 2 out of 5 by leonid Room needs refresh...
outlet in bathroom is falling out of wall and desk looks like someone was using it as a base for a hotplate and cooking up fried bologna sandswiches. Also - microwave was setting on top of minifridge - whichsat on floor. Just like a dorm room vs a room at the FtW Downtown Sheraton hotel/spa. did not knck us out...
November 30, 2013
Rated 2 out of 5 by unhappy629 Not Happy
I stayed at this hotel because it was sponsoring the EMS conference. I had to change rooms do to the fact one of the beds had stains and hair still in it?!
The toilet in the 2nd room was having issues and both rooms had terribly stained carpet and walls. I would have never guessed a Sheraton to be this bad?
November 29, 2013
Rated 1 out of 5 by PDG13 Fort Worth
Worse Starwoods experience the hotel is old, tired and lacks amenities. Staff was friendly and attentive, but would not stay here again.
AC noisy, rugs stained, BR fixtures nasty.
November 29, 2013
Rated 3 out of 5 by REC76 Staff could care less
Check in was easy, Check out was a fiasco. This was a work trip booked through the office and at check out they charged it all to my card left for incidentals. This was a nightmare to fix due to the day before thanksgiving and the staff person at the office that was needed had already left for vacation. The staff could have cared less. I guess they don't do govt conferences very often. I finally got things fixed after having to miss one of my classes to handle it. The room was nice but the bed skirts and comforter were stained and had not been replaced even after a note was left. I bought sheets on my own. The wifi is so slow all the time I just turned it off they have not put any money into this and it shows. Even e-mail was painfully slow. I don't see how people get any work done while staying here. Unless your sitting at the bar don't expect any assistance from the staff. Your better off helping your self and they don't mind one bit. They will not be ready or be prepared when they are suppose to be open so take your time. For the price your better off looking at other options in the area. This is sad because I have stayed here in years past and had great service. Will remove from the list of hotels at the office
November 28, 2013
Rated 3 out of 5 by FCBrad Great Staff
During a recent stay I was met by a wonderful staff who made me feel welcome. The hotel is obvious very old building. It could really use some work, but was very clean and great location.
November 25, 2013
Rated 2 out of 5 by leonid not exactly impressed
Not recognized as SPG member when checking in, room ok, but has old.feel and carpet isn't laid flat. And guess what they want to charge you for parking...oh my!
November 21, 2013