Rated 5 out of 5 by CaroleinMD Beautiful hotel in a very good location
This hotel is an easy walk to Fisherman's Wharf. I liked the decor, and Starwood properties are always reliably comfortable, well appointed and clean. I enjoyed the hotel and wish we had more time there to enjoy it.
November 12, 2012
Rated 4 out of 5 by MAwestcoast Perfect location to Fisherman's Wharf
Perfect location to Fisherman's Wharf with a 2-3 minute walk. I was there on business so great location to everything. Cool outside environment with outdoor fire pits. Fun hotel that I would stay at again.
May 9, 2013
Rated 4 out of 5 by Karo60 BEST PLACE ON FISHERMAN'S WHARF
This hotel is situated near your personal needs (Walgreens, Safeway & Trader Joe's)
I have been staying here for 18 years and there is a need for renovations - but I do recommend this hotel.
January 5, 2014
Rated 5 out of 5 by Bill51 good facility
the coincerigne were very helpful in telling me how to get around San Frnsico and the other sites I need to go to and the Bus pass. Also in getting to Bart so I could get to the airport. Staff was very helpful.
February 11, 2013
Rated 5 out of 5 by irma56 Home away from home
The Sheraton has been my home away from home. When traveling to my office in San Francisco, I have always stayed here. Clean, professional and friendly staff! I will miss my Sheraton family since I am retiring.
January 28, 2013
Rated 4 out of 5 by hlbneto Good hotel
Hotel is good but rooms need more facilities like a refrigerator and a microwave oven, at least. Parking is very expensive although the price paid to the hotel. Wi-fi access should be free too.
June 4, 2013
Rated 5 out of 5 by SIW713 Its the little things
When we checked in and advised that it was our granddaugther's birthday the front desk clerk was so sweet to send up some chocolate covered strawberries. As I said its the little things that are remembered.
January 22, 2013
Rated 2 out of 5 by MinSF Hotel needs renovations
Location was good but rate was high for level of accomodations. Hotel rooms are in need of renovation and some sound proofing, very noisy. Rooms are small with few amenities.
May 19, 2013
Rated 4 out of 5 by happyhiker Convenient and Comfy
I enjoyed the ambience of the Sheraton, the convenience to everything in San Fran, the variety of services, the view out the window, and windows that opened. It was a deal at the price.
November 1, 2012
Rated 2 out of 5 by Paul poor product for price
$500/night and I got a view of the parking lot and extremely dirty windows covered with bird mess and thick dirt.
No in room refrigerator with or without ammenities.
May 23, 2013
Rated 5 out of 5 by stepnez my stays
I have stayed at several hotels in the wharf area and have found the Sheraton to be my favorite. The beds are extremely comfortable and the staff are friendly and very helpful.
November 23, 2012
Rated 5 out of 5 by ChelleyMay13 Exceeded Expectations
I was most impressed by how accommodating the staff was. The front desk representative did everything to make sure an upgrade was available for me upon arrival.
November 7, 2012
Rated 2 out of 5 by Business52 Facility condition
The hotel looks like it hasnt been updated in 20 years. Room was really worn and used. The bathtub plug was broken and the toliet seat had a large burn mark.
February 28, 2013
Rated 3 out of 5 by vicjake Security
I had to call down to the front desk at 3AM to ask for security to come up to my floor because a bunch of drunk people running around knocking doors and screaming at each other. I've thought if the security going around the floors to check after 2AM then disturbed like that wouldn't happen
January 2, 2014
Rated 5 out of 5 by slp1976 Convenient location!
Loved the suite! Loved the location! Loved the experience! Rental car service on location is a huge plus if you didn't bring a car...great pricing!
November 10, 2012
Rated 4 out of 5 by Joopi408 Great Staycation
Spent night at hotel over Labor Day weekend for a quick getaway with the family. Don't understand all the bad reviews. I checked in at 1pm, room wasn't ready so left my bag with bell desk and went to Fisherman's Wharf. Came back at 5, the room I wanted was ready. Went to room, wasn't SPG preferred room. Called front desk and they sent up 2 btls of water ASAP! Place looks great and considering all the use it gets with families. On a side note, as a local, most hotels in SF are old and dated with small rooms, uneven floors, etc.. I travel to other cities like Dallas where everything is new construction and rooms are massive. Can't compare SF to that.
September 3, 2013
Rated 1 out of 5 by Debr Horrible decor, everything closes...room service pool etc before you make it back from the game! Limo never showed up after we booked it,
Prices were ASTRONOMICAL. I WILL STAY at the square and taxi to wharf...this was way expensive for a view of a garage!!
May 6, 2013
Rated 4 out of 5 by jojomani GReat stay!
Upon arrival, the only disappointment was the small parking structure. We received a room upgrade and the staff was very helpful.
December 24, 2011
Rated 5 out of 5 by DMLD Very nice accommodations!
It's walking distance to many of the tourist attractions nearby. The hotel is very comfortable and the staff is very attentive.
January 3, 2013
Rated 5 out of 5 by traveler25 Great location
The location was great. We got the package with parking. Once they parked the care we walked around and had a great time!
April 11, 2013
Rated 5 out of 5 by lucy2bear best service!
This hotel has it all great location and the best service staff.Rooms are clean and neat .we always stay here when in s.f.
January 4, 2013
Rated 5 out of 5 by sandy Excellent hotel
I love this hotel. The fire pits outside and by the pool add a great ambiance. Large and comfortable rooms. Great price!
February 25, 2013
Rated 5 out of 5 by PeterVD Great hotel
Nice facilities, nice rooms and very well up-to-date with regard to comfort. I can recommend this hotel to everybody!
February 5, 2013
Rated 1 out of 5 by Dorina Noisy, charge more , ...not pay more attention to costumes
Like apartment , not good management , don't pay attention to customers needs
June 17, 2013
Rated 5 out of 5 by slama7 Great staff and clean rooms!
We had a great time staying at this hotel. Location is great. Also the rooms were clean and staff was great.
January 3, 2013
Rated 5 out of 5 by Campos64 LOVE the hotel and location
The hotel itself is inviting and comfortable and the location by the fisherman's wharf/pier 39 is perfect!
June 1, 2012
Rated 5 out of 5 by readytogo Great staff
Everyone at the hotel was very helpful
and took care of my every need. Great place to stay.
April 29, 2013
Rated 5 out of 5 by Teresa28 Awesome Location
Perfect location near Fishermans Wharf and transportation!!! Very Clean and great staff.
January 26, 2013
Rated 1 out of 5 by miami1 Not worth the asking price
The hotel was nice but our room was near a noisy alley and the staff was not friendly.
February 4, 2013
Rated 4 out of 5 by Kimandhannah Great place to stay in the wharf
What makes this a nice place is the staff and location....excellent.
May 18, 2013