Rated 3 out of 5 by MAK2012 Brookhollow - Houston
Held up at check-in when computers were down. Also, disappointing Room Service --- food arrived 20 min. later than promised and was cold when it arrived.
June 25, 2012
Rated 5 out of 5 by LJS7 Always meets our expectations
We have stayed at this hotel several times in the past 5 years while visiting family. This hotel always meets our expectations in every way and more.
October 6, 2012
Rated 5 out of 5 by Rosiev Wonderful
We had a wonderful time staying with you on Friday night. Thank you for your hospitality.
November 10, 2013
Rated 5 out of 5 by jiangnan12 fantastic
The room are cozy, club level are awesome, swim pool are cool, staff are very friendly. All things are perfect.
October 7, 2013
Rated 5 out of 5 by AFBOYJOE Nice Hotel Stay
Very good hotel with great staff thats well managed. Very good room rate also. The Club Lounge if very good also with a good breakfast.
April 13, 2013
Rated 4 out of 5 by Gege13 Corporate fun :)
Hosted my company conference here this past week and could not of had a better hosting facility. Their customer service was amazing :)
May 18, 2013
Rated 5 out of 5 by ACMTraveller A great place to stay
A great hotel where the staff are always asking if there is anything they can do for you
I'll be back!!
October 13, 2013
Rated 5 out of 5 by davidxu Nice location, great rooms
Fantastic location, right by I-610. Very clean and quiet rooms. Friendly staff, free parking and in-room internet. Simply no letdown.
December 24, 2012
Rated 5 out of 5 by Achillesheel Awesome stay
Really nice front desk staff (John) who offered club access and upgraded my room to the highest floor. Everything is perfect.
April 19, 2013
Rated 4 out of 5 by Doc2013 Best features
The staff at this location were very helpful and friendly and made our stay fun. As well, Sheraton beds are always the best!
June 2, 2013
Rated 4 out of 5 by Gurnee Exceeded expectations
Simple room at a great price. No complaints. Beds OK, shower OK, general facilities clean, parking convenient and free!
July 29, 2013
Rated 5 out of 5 by CHASE Great accomodations
This hotel has great accomodations. Early cleaning of my room,and the helpful hospitality of the Hotel staff was excellent.
August 23, 2012
Rated 5 out of 5 by Peach Visit
Everyone was very accommodating, especially the young lady at the restaurant Saturday morning who cut my lemon. Thank you.
May 21, 2013
Rated 3 out of 5 by Becko Rooms have no frig / microwave
Restaurant is high-mediocre and there is no frig for leftovers - no microwave to reheat any food. Bed is very comfortable.
April 4, 2013
Rated 5 out of 5 by ginapeaches bell man
Very nice stay. Bell man was very professional and helpful. I cant remember his name I think Jose. Very courteous.
August 4, 2013
Rated 4 out of 5 by jonnyckv High speed internet
Newly renovated hotel with nice lobby and convinient high speed internet available, both wired and wireless connection.
October 16, 2012
Rated 5 out of 5 by pcjust12 This hotel was very convenient.
The staff greeted me with a professional and cordial attitude. Assisted me in getting to my destination. Very helpful.
September 10, 2012
Rated 5 out of 5 by GUGABI I LIKE TO STAY THERE
i ALWAYS WILL BE THERE AS I COME EVERY WEEK TO HOUSTON. THE ACCESS IS NOT TO GOOG BECOUSE THE CONSTRUCTION
August 24, 2013
Rated 5 out of 5 by sandy05 This hotel stay was a great experience
This hotel provided excellent service and we had an enjoyable stay. The room and amenities exceeded expectations.
January 15, 2013
Rated 3 out of 5 by Jessica Mariachi Competition
Front desk service was excellent; bar service was SLOW...
Rooms were okay but, CARPET appeared and felt dirty.
March 12, 2013
Rated 2 out of 5 by Mrtravel Service and cleaningness
The hotel looks nice, but when it comes to cleaningness and service they still have a very loong way to go.
September 17, 2012
Rated 5 out of 5 by Tely Kind Staff
I liked because was very clean and over all Pet Friendly that I love!! The only thing I miss was a fridge
January 17, 2013
Rated 2 out of 5 by None93 Platinum Travelers Beware
Subpar room upgrades (mine was more like an upgraded closet) and wifi that crawls slower than dial up.
April 29, 2012
Rated 2 out of 5 by Mark0263 Deteriorating service
Treated with lack of respect by desk supervisor at check in.
October 16, 2013
Rated 5 out of 5 by Jackie59 Beautiful Hotel
The hotel was beautiful and clean. The hotel needs USB plugs in the rooms for iPhone chargers.
June 16, 2013
Rated 5 out of 5 by RanRan Great location for business
Access to 610 and anywhere in Houston in 15 minutes. Great business center aand staff.
March 23, 2013
Rated 5 out of 5 by fitclawj Just a great place to stay!
Breakfeast in Great, rooms are well kept, clean, vehicles are safe when left overnight
October 1, 2012
Rated 5 out of 5 by ShoshaMan Last One for the Year 2012
This is the year that Sheraton won my loyalty. My last stay was as good as my first...
December 20, 2012
Rated 4 out of 5 by Alex58 Hotel was very clean
Grat service, very clean room, good matress
October 18, 2013
Rated 5 out of 5 by Mg3020 A gem of a hotel
I always stay here. Great rates, great rooms. Always clean and very dog friendly.
February 19, 2013