Rated 4 out of 5 by Flyingtailor Back Again
Back again nice hotel good valve very clean and a good front desk staff. I really dont get to enjoy this hotel in and out but always nice stay.
March 31, 2013
Rated 5 out of 5 by Sterling Perfect for my needs!
Comfortable room, great food, decent workout facilities, friendly staff, convenient location at unbeatable prices. What more can you ask for?!
May 25, 2013
Rated 4 out of 5 by uwish1976 Good location, Nice Decor.
While the comfort of this hotel could use some improving, it is in a great location, lots of parking and very nice decor. There were some short comings however, The beds are quite uncomfortable, the carpet in a few rooms could use updating and stains removed, as well it is difficult to use any of the wall plugs. Our alarm clock would not work due to the fact the plug would not stay plugged in and every time the bed was sat on or someone rolled over, the plug would fall out of the wall outlet. Internet access was quite pricey in compairison to other locations and options. The pool area is kept is great condition and is very nice but the towels need to be stocked up more often. everytime we visited the pool, we had to call for more towels and it usually took about 30 minutes for them to arrive. The hot tub is a nice size, but frequently is out of order. This break down has happened both visits to this location in the past year. Event area is wonderful and very large. The restaurants on site are excellent. Even though this location is very close to the airport and directly beneath a flight path, you can hardly tell once your in your room. The rooms are very sound proof.
March 12, 2014
Rated 5 out of 5 by sableantelope Friendly and clean
Very friendly staff, very clean bathroom. No issues with disabled guest using service animal(dog).
Stayed during large event(convention).
March 12, 2013
Rated 4 out of 5 by Shelley61 Good value hotel
Beds were really comfy and food in the restaurant was reasonably priced. Lots of planes flying over, since it is an airport location.
October 11, 2012
Rated 3 out of 5 by Medical23 Recent Small Business Meeting
Staff helpful and courteous
facilities becoming 'tired looking'
parking arrangements confusing
Meeting room and food service good
April 30, 2013
Rated 5 out of 5 by Doelf74 This hotel has very friendly staff
The Club is excellent
The Room Lady very positiv and helpful
And also the Reception understood very well my wishes. Thank you
October 17, 2013
Rated 2 out of 5 by Mansa44 Shocked this hotel is a Sheraton
Shockingly run down hotel with bad customer service. The only thing I enjoyed was your shuttle bus service and restaurants.
May 12, 2013
Rated 4 out of 5 by Fran17 Spacious and comfortable room
My stay at this hotel met all my expectation of a fine hotel. The room was spacious and the bed was extremely comfortable.
June 24, 2013
Rated 5 out of 5 by huey64 Very Friendly
The staff were very friendly, and help full. We were shuttled to and from the air port. We will return again!! Thanks
February 25, 2013
Rated 4 out of 5 by privatedancer Swimming Pool
I love the swimming pool very much. And the lobby is presentable. Most importantly, internet at the lobby is free!!
June 17, 2013
Rated 4 out of 5 by AnnaAMI Great stay.
We ate at Olio for dinner as well as the breakfast buffet, and food and service (especially dinner) was excellent.
October 21, 2013
Rated 5 out of 5 by Blackwood Still happy, great service
Several more very nice stays. Outstanding staff & service -- can't say enough about the front desk & lounge folks.
May 28, 2012
Rated 4 out of 5 by Ferrari Luxurious beds and linens
Loved the beds and linens. Was hard to want to get out of bed each day. Friendly staff. Very helpful.
December 10, 2013
Rated 5 out of 5 by dhannanirn Great hotel
Very comfortable room with all amenities. Staff very courteous and and helpful. Enjoyed my stay.
September 19, 2012
Rated 4 out of 5 by DonaldG Great service
Staff were prompt and attentive.
April 12, 2014
Rated 5 out of 5 by kurkles The hotel is very friendly
I have always have great service at the hotel.
The staff are very helpful and friendly!
September 6, 2012
Rated 3 out of 5 by Tracy9799 Room was way too hot
The room was way too hot and turning down the thermostat did nothing.
February 20, 2014
Rated 3 out of 5 by TLB22 no hot water
First morning of stay the water was luke warm at best. Second morning it was fine.
January 14, 2013
Rated 4 out of 5 by lj62 Stay
The rooms for excellent, staff were good. Only my reservation was in correct.
September 14, 2013
Rated 3 out of 5 by Gnats Layover
Convenient for layover .need new shuttle buses
March 11, 2014
Rated 4 out of 5 by Flyingtailor another great stay
Thanks great stay good hotel very clean good front desk fast and friendly.
April 21, 2013
Rated 4 out of 5 by Flyingtailor nice hotel
This is a good solid hotel fast check in nice clean rooms and very homey.
March 30, 2013
Rated 5 out of 5 by Cullie This hotel has it all!
This hotel has great rooms, great beds, great staff and great food!
September 10, 2012
Rated 3 out of 5 by Bootsie Close to all amenities
The hotel has many features close to fine dining and the airport.
March 19, 2013
Rated 4 out of 5 by Greter Business Friendly
Excellent conference facilities with good proximity to airport
September 28, 2013
Rated 4 out of 5 by mthomas16 Good location, friendly staff
Great location, rooms are comfortable, staff very friendly.
March 8, 2013
Rated 3 out of 5 by Broke This hotel was too expensive
For what the hotel had to offer it was too expensive.
December 10, 2012
Rated 4 out of 5 by Steve218 Sheraton Toronto Airport Hotel & Conference Centre
Nice hotel good location staff is accommodating
December 25, 2013
Rated 4 out of 5 by LEE5 Great stay
Really liked this hotel. Great service.Nice rooms
November 29, 2012