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  • Per soggiorni superiori a 90 giorni, chiamate il numero +(1) 866 539 3446.
  • La prenotazione può essere effettuata con un massimo di 550 giorni di anticipo.
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1 camera 1 camere , 1 adulto 1 adulti , 1 bambino 0 bambini
Rated 3.8 out of 5 by 499 reviewers.
Rated 4 out of 5 by Front Desk Staff I would like commend Nigel working the front desk on Feb. 15, he went out of his way to accommodate my wishes and it was much appreciated. February 17, 2014
Rated 5 out of 5 by Wonderful experience at this hotel My wife and I were treated like we were the only people staying at the hotel. EVERY staff member was friendly, helpful, courteous, and made us feel like we were very welcome to be staying at this Sheraton Hotel. February 15, 2014
Rated 1 out of 5 by Inclement weather-facility The rapid snowfall, and accidents left me stranded downtown. There was no consideration taken for the citizens that were caught in this. The corners of the room didn't appear to have been cleaned in quite some time and there was mold/mildew build up in the shower. I was extremely disappointed in the facility for the price charged. February 14, 2014
Rated 5 out of 5 by Ideal selecton, both location and features Convenient to many destinations, friendly staff, better than average in house restaurant February 12, 2014
Rated 5 out of 5 by This hotel has great comforts The beds are comfortable and the bathroom was roomy February 12, 2014
Rated 5 out of 5 by In the Heart of Raleigh Great Sheraton right in the heart of Raleigh. The staff is attentive and you are within walking distance of several great restraurants. The Fitness Center was clean and well maintained. February 6, 2014
Rated 5 out of 5 by Great customer service The staff was very friendly and helpful. Jacqueline was most professional over the phone whenever I called the front desk. She made my stay very pleasant and I appreciate her willingness to help me out whenever she could. January 24, 2014
Rated 3 out of 5 by Great Location! Excellent location in downtown and walking distant to Convention Center. When I was stay here, hotel was fully booked because couple groups of convention staying in this hotel,.The hotel was super busy, unfortunately 1 of the 3 elevators was out of service, therefor, it was taking forever waiting for elevators to go up and down. A lot hotel guests need to take service elevator to get to their rooms, so inconvenience. The Management totally was not prepare for this event. January 22, 2014
Rated 4 out of 5 by Staff was there for every need The staff couldn't have been any more helpful. They went over and above to help us find parking and find our way around! January 13, 2014
Rated 5 out of 5 by Comfortable Stay here for business and always very professional. January 12, 2014
Rated 5 out of 5 by Wonderful stay I stayed here on New Year's Eve and found the staff to be so friendly and accommodating! The next morning we ate brunch and Vinny's Osteria, which is the restaurant attached the hotel. The Eggs Benedict and Bloody Marys were certainly quite satisfying and delicious. And the Margerita and Rocco pizzas had this New Yorker defying her vow to never eat pizza outside the NYC metro area! Wonderful hotel with awesome staff. January 7, 2014
Rated 5 out of 5 by Wonderful staff, great food and and comfortable stay I stayed here on New Year's Eve and found the staff to be so friendly and accommodating! The next morning we ate brunch and Vinny's Osteria, which is the restaurant attached the hotel. The Eggs Benedict and Bloody Marys were certainly quite satisfying and delicious. And the Margerita and Rocco pizzas had this New Yorker defying her vow to never eat pizza outside the NYC metro area! Wonderful hotel with awesome staff. January 3, 2014
Rated 5 out of 5 by Staff were all exceptionally friendly & serving We had only one issue - they were working on the air exchange/ cooling/heating over the Christmas holiday so our room on the 12 th floor got very stuffy for 24 hours, making it mildly uncomfortable. December 31, 2013
Rated 3 out of 5 by house keeping house keeping no towels when i arrived and diddnt clean the room the next day December 30, 2013
Rated 4 out of 5 by Nice Hotel Very good hotel for downtown business, or for a place to drop after a downtown event. December 24, 2013
Rated 5 out of 5 by This hotel has great staff The hotel staff and hotel location were great. They were both informative and helpful. The one area I was disappointed in was the lack of sitting room in the room itself. It appeared that they placed the one arm chair in the room in front of the connecting door and the desk chair was moved to the opposite side of the window with the round table between. This arrangement did not allow for the connecting door to be opened if required. Additionally, the only place to sit and talk with one another, read or watch TV was on the bed. It is fine for one person but not two. December 23, 2013
Rated 5 out of 5 by Brittany at Front Desk As I was checking in, I spoke with Brittany at Front Desk and was telling her how I have always wanted to stay at this particular Sheraton - it was my birthday weekend and I felt it was time. Later that night with room service, I found she had let them know it was my birthday and a box of complimentary truffles and wine was delivered. I felt extremely touched and that simple act has made me a loyal customer due to the special touch of the front desk. Being treated special encourages me to come here more often when I need to get away and just relax. I loved that the room service was from the restaurant: Jimmy V's restaurant, the bed was ultra comfortable, and the indoor pool closing late made me enjoy my stay vacation. I plan to be back next month! December 19, 2013
Rated 5 out of 5 by Very Pleasesd! This was my first time staying at this location & I was very pleased with everything. From the friendly staff to the big, soft comfy pillows & comforter. Oh, also the Starbucks in the room! December 18, 2013
Rated 5 out of 5 by Great Stay Everything about the hotel and the staff was professional, fun and inviting. Great Job!! December 17, 2013
Rated 5 out of 5 by Sheraton Raleigh Downtown Thank you for your email asking about our stay this past weekend at the Sheraton Raleigh Downtown hotel. We truly enjoyed being at the Sheraton Raleigh Hotel. Your front desk clerk, Bianca, was extremely helpful, courteous, and friendly. I commend hotels and businesses that greet you with a smile and enjoy serving their customers. I have always enjoyed being at Sheraton hotels and the Raleigh Downtown hotel is one I enjoy as well. Your service was commendable and the attendants were more than willing to do whatever it took to make our stay comfortable. December 16, 2013
Rated 5 out of 5 by Stay here often. Great experience!! Stay here often. Never disappointed. December 12, 2013
Rated 3 out of 5 by Doubtful I will be back…. When we got there we found that we were moved up to the Club area and were very excited but when we got up there we had no idea what Club meant. I could not find a book or explanation to our extra amenities. I went on line to check for room perks from my phone. We went to eat in the hotel restaurant and the food was great. When we came back to the room to lounge and watch TV. We were missing a robe so I called down to get one and then we found the TV wasn't working so three hotel employees had to come in and fix it. The door knob in the bathroom was filthy with chocolate (I hope) all over the handle. The rest of the evening was spent listening to the guests in the Club Lounge party until 1:00am. In fact they partied so hard and loud and long that one of them got sick during the breakfast the next morning. December 9, 2013
Rated 4 out of 5 by Hotel staff is extremely helpful We had our company holiday party here, and we stayed the night. The hotel staff was extremely helpful with both the part and the room stay. Thanks! December 9, 2013
Rated 5 out of 5 by Wonderful hotel for the frequent Raleigh traveler I travel for work each week and it is located perfectly for those who work in Downtown Raleigh. The room are clean and the staff bends over backwards to accomodate the frequent travelers. Platinum members also get access to the lounge (free breakfast and appetizers/dinner) and almost every week receive a welcome packet (can be chocolates, fruits, cheeses, etc.). It has been a great hotel to stay at December 7, 2013
Rated 5 out of 5 by Outstanding staff The staff has provided me with an excellent experience in Raleigh, particularly since the renovations. The concierge lounge staff and the front desk folks are great! December 7, 2013
Rated 5 out of 5 by Highly Recommend The Sheraton in downtown Raleigh lives the vision of extraordinary customer service. The staff are at the ready to cooperatively assist with every need, both in corporate meetings and individual service. The setting offers much to see, the building is beautiful and upgraded with everything one needs away from home - and the staff clear commitment to truly serve the customer is exceptional. December 6, 2013
Rated 5 out of 5 by Great Location ! Great hotel for business in downtown Raleigh December 4, 2013
Rated 5 out of 5 by Customer Service at its best! The entire staff was extremely helpful and friendly. The hotel was very clean, which is important to me. I will definitely be back soon. I look forward to my next stay! December 4, 2013
Rated 5 out of 5 by Great customer service, and great food! I usually stay at the Sheraton every week for work, and I found myself at the Sheraton during the week of Thanksgiving. I was so impressed that the staff set up lights and Christmas trees. Not only that, but there was a fruit and cheese plate waiting for me when I checked in with a nice note. Every day this week the food selection in the platinum lounge has been superb. I always enjoy my stay here, but this week has truly been excellent. November 27, 2013
Rated 4 out of 5 by Excellent customer service From Front Desk to Lounge Staff – everyone is very welcoming, friendly and helpful. I have stayed at this Sheraton property for almost 3 months for business and they made sure that I feel like home. I would like to thank Christine, Spencer, Diane and many others for their hospitality. November 26, 2013
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