Le Centre Sheraton Montreal Hotel

  • 1201 Boulevard Rene-Levesque West
  • Montreal,
  • Quebec
  • H3B 2L7
  • Canada
  • Map

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Children per Room

This information enables us to identify the rooms that will best accommodate your party and to prepare for your arrival.

See room terms and details for information about rollaway and/or extra person charges.

Family Plan Policy

Children 17 and under sleep free in existing room bedding.

Age Requirement Policy

Guests must be 18 years or older with photo identification to reserve a room.

Rated 4 out of 5 by 429 reviewers.
Rated 4 out of 5 by Cheesy Upgrade Just after I had reserved my room in the hotel I received an email advising that for $30 I could upgrade to a Club room and have the use of the business club room which I have enjoyed on previous trips - On arrival there was a note in the room indicating that the club room was booked for a private function and was unavailable - if I had known that in advance I would not have paid for the upgrade. The front desk declined to refund me. December 8, 2011
Rated 4 out of 5 by A nice hotel This hotel has character and is located near museums, shopping and restaurants. My room was clean and neat as expected. The facilities: pool, sauna and hot tub were a nice addition. Most notable was the courteous and helpful associates at the conceirge and front desks. I do not speak Frech and yet they were able to guide my activities. Hotel food was overpriced. Parking should be free. August 18, 2014
Rated 5 out of 5 by The hotel respect is client i would love to thanx the staff of the hotel i got stock in the elevator with 3 other ppl and the staff did all what they could to make it right give me a free night in a excutive suite plus a bottle of champagne they did not have to but still did because they care about the client... i would recomend this hotel to all and will go there again in the future thx for the great stay and specialy for the suite me and my wife love it May 20, 2014
Rated 3 out of 5 by A barely met SPG standard hotel The check-in was somehow a nightmare to me. I had to make an international phone call waking up my friend of sending the front desk lady a form specially requested. And right after I hang up the phone, she proceeded my check-in processes. Yet, my friend still sent her the requested form afterwards. And this "form" should not be requested at all! We drove from Toronto to Montreal, and of course we have to park the car in the hotel car park, what surprised me was that I still need to pay for the car parking fee even I am a hotel guest! I have to explain to myself this is what is called "cultural differences". The hotel room was quite clean and comfortable. Yet, when I ask for one extra "shower gel" from house keeping, I got laughed at maybe because I did not use the hotel "terms", after waited, not even one shower gel delivered. With all these experiences, I felt quite disappointed with SPG hotels in North American countries, because I did not enjoy the SPG services. Yet, I still feel this hotel is ok to stay, because at least the hotel room was very large and comfortable, with a nice city view. And lobby staffs did give us some helps when we asked. October 13, 2014
Rated 4 out of 5 by Good Hotel The hotel was in a central location. It was close to shopping and the train stations. We loved the lobby bar as well. The concierge was helpful giving us directions and some tips. One recommendation I have, try not to stay on a corner unit. We were in **06 and the wind whistling was so loud against those windows that we were woken up at 5am! Not the hotel's fault, just a tip. Comfortable, clean rooms. Friendly, efficient staff. February 17, 2014
Rated 4 out of 5 by Turning a Negative into a Positive! When I arrived in my room I noticed some small black specks on the bed cover. When I investigated more closely, I noticed hair on the bed cover as well. I returned to the front desk and advised Anna. She was very customer focused and went out of her way to apologize and offered me a room upgrade and 2 complimentary drinks at the bar. This was totally unexpected, but most appreciated. Thanks Anna and Sheraton team, great work! January 30, 2014
Rated 3 out of 5 by very good location Room was very small in a corner. We stayed many times at the Sheraton and we had a nicer room. Very disappointed....Also, asked an early check-in and the Person at the desk seems to have a big problem with that but finally let us in at Noon as we were driving from out of town etc...Also, very few kleenex left in the box.....wow!!! I'm hoping next time will be better as this is a great place to stay. Thank you!! June 30, 2014
Rated 4 out of 5 by Birthday Weekend Great location for seeing the downtown attractions including Old Montreal plus close to Metro for further out attractions. Staff accommodated my request for a late checkout. Hotel is near central Via Rail station which we used to come to Montreal! Told staff at checkout that bathtub was not clearing water from our showers very quickly - our only fault with everything. Could use exhaust fan in bathroom is a suggestion. May 15, 2014
Rated 3 out of 5 by This hotel has poor front desk service Front desk attendant was not polite, barely said 2 words, did not explain anything and stated parking would be added to our bill for check out. When we tried exiting garage next morning, parking was not added to our bill and we had to scramble to get these funds we were told we were already charged for. Our king bed was not comfortable at all either. Stay at your hotel every year and we were very disappointed in this stay. April 1, 2013
Rated 4 out of 5 by Pricey but clean Clean, well appointed hotel. Difficulty in reaching the staff by telephone and pricey food. October 13, 2014
Rated 3 out of 5 by Disappointed with Club Lounge I have been staying at the hotel for a number of years and was disappointed this visit with the Club Lounge and what was offered. The variety of food that is served in the mornings and evenings is very limited. In the past there was a much better selection. As an SPG Lifetime Platinum member I stay at a lot of Sheraton hotels and this one does not offer anything close to most others. July 17, 2014
Rated 2 out of 5 by What happemed to the Sheraton? The overall quality of the Sheraton in Montreal has dropped greatly. In the top floors you always got glasses not plastic things( that leaked) They used to provided good quality amities (shampoo, hand cream etc.) Now it's the same old. When I made a comment I received a parcel of "stuff" that would sink a battle ship, and two real glasses. I am a loyal user for many years this trip I was very disappointed. May 13, 2013
Rated 5 out of 5 by September Business Meetings Once again this property exceeded all my expectations. An advanced indication that I would be conducting business from the hotel, resulted in an upgrade to a perfect suite. All room service for the business meetings were on time and exactly as requested. This is the best property I stay at in all my business travels. My wife and I have also stayed here for personal reasons and the service is no different. September 16, 2013
Rated 5 out of 5 by great people used the restaurant for lunch and breakfast, great food, and super people, check in was great, they searched for my SPG #. October 6, 2014
Rated 5 out of 5 by Great Place This hotel is in a great location. Close to airport, shopping and sights. The staff was very helpful. Loved the staff in the club lounge. They were so very friendly and full of info. We were there for 3 days and they made an effort to talk to us about our time there and what we had done or were going to do. They were fantastic!! Very family friendly and had no problem guarenteeing us an adjoinning room. February 17, 2014
Rated 5 out of 5 by Love the location The most comfortable beds, nice & close to the best restaurants in Montreal October 9, 2014
Rated 2 out of 5 by Incidentals Everything was a money grab, extra for almost everything, rooms have no fridges and or microwaves, I had to fight to be heard on alot of points. Not very accomodating. I have learnt my lesson to never pre-pay for a room regardless of how much you save because then your obligated to it regardless of whether your happy with it or not. I also learnt to ask lots of qualifying questions prior to booking! March 21, 2013
Rated 4 out of 5 by Clean and Comfortable I highly enjoyed my stay at the Sheraton in Montreal. I was there on business. The room was clean, comfortable, and spacious. I used the fitness center and it was amazing, one of the better ones I have used over the past year. I ate at the bar downstairs and service was slow as I was in a hurry for a meeting, but the overall hotel food was decent. I would definitely come back and stay there again. February 25, 2013
Rated 4 out of 5 by Montreal - New Job - Sort Of The Sheraton Centre in Montreal is, and always has been, my 'go-to' destination whenever I need to be in Montreal. Great location within walking distance of the shops on Ste Catherine, the Central station, and the main highways in/out of town. The rooms are fabulous with amazining views over the island, the mountain, and the river. The renos done to the rooms have made them even more comfortable. December 10, 2013
Rated 1 out of 5 by Parkign Garage My MAJOR problem is that when I went to check out the parking garage was in complete darkness. I backed my car into a pillar and but a major dent in my rear bumper. I realize that it is my fault but having no lights in the garage didn't help me at all. as far as i am concerned, this is unacceptable. I also realize that you won't pay for my bumper to get fixed but we need to figure something out. November 12, 2013
Rated 1 out of 5 by Forget the Sheraton, stay somewhere else We asked for two rooms with two twin beds each, got one queen bed in each, had to drop extra cash to get what we'd already negotiated. They wouldn't budge. In addition, this incredibly cheap-minded hotel charges a lot, then makes you pay extra if you want internet access. Really creepy. To top it off, the air conditioning failed in one of our rooms. Very bad feeling, and we spent a lot of money. September 1, 2013
Rated 3 out of 5 by Catering needs improvement. Not being able to have dinner in the hotel can be a problem when one first arrives in the city. The catering for our group having meetings at the hotel was not up to the standard that we would have expected. The hotel was easy to get to driving in from the south, and was easy to exit the city from when leaving. The room was clean with Sheraton's usual high quality bed and bedding. June 22, 2014
Rated 4 out of 5 by Very good stay The hotel has a great central location, walking distance from sightseeing, dining, shopping and nightlife. Room was clean and comfortable with a good shower. Front desk were great and were able to give us an early check-in. Concierge seemed to be a bit lacking in knowledge of the city and the valet attendants were quite rude but other than that the hotel was excellent. July 15, 2014
Rated 3 out of 5 by Wireless too slow I have been a SPG member for many years. I am generaly happy with the service and hotel stays. I am not happy with the consistent poor wireless connections in several of your hotels. Please invest in better wireless connection service as the business traveller is demanding it!!! Also, checking into Queen West is a terrible set up which drives lineups, and lack of view to assess your wait time. January 14, 2014
Rated 5 out of 5 by Trouble-free and comfortable. I noticed a lot of reviews on the internet complaining about loud air-conditioning. I did not experience this. I can't swear that my ac was on, as I didn't feel the need to change the temperature I walked into, but I imagine it had to be, as we had plenty of sun streaming into the room but never noticed it being warmer at the end of the day than in the morning. July 23, 2014
Rated 5 out of 5 by Central location & great service As we were planning to take Amtrak to New York this hotel was in an ideal location. The staff were very quick to resolve an air conditioner issue. Patrice our restaurant waiter offered great service and helpful suggestions for tasty treats at the train station. Sheraton Hotels never disappoint! September 2, 2014
Rated 3 out of 5 by Great Location Great location - Across from Bell Centre / 1 block from St.Catharines St Shopping / 15 minute walk to festival core / pleasant walk to Old Port / 10 minute drive to Little Italy / 5 minute walk to China town / friendly concierge service / evening security ensuring only guests access elevators to hotel rooms / overall happy we selected it for our stay ( 2 couples) July 16, 2014
Rated 1 out of 5 by Le Centre Sheraton-Montreal- Below expectations Very unsatisfactory overall because 1. I could not get a microwave nor a refrigerator on the first day 2. The front desk did not bother to give me a call next day and show their interest if there is a possibility to help me with the arrangements. 3. I also wanted to extend my stay for complete week because my office was very closely located. They still did not bother to update me. May 10, 2014
Rated 5 out of 5 by Great club lounge and exercise facilities Always professional but friendly. The breakfast on the Club floor is superb and relaxed in a large comfortable setting. The Club floor staff work very hard replenishing food trays and assisting guests. I have stayed here many times and have never been disappointed September 7, 2014
Rated 5 out of 5 by Hotel staff was great Before my stay, I got contacted by Ms. Alexandra Dragomir who was excellent before, during and after my stay answering all my questions and helping with my stay. Alexandra is an example of what customer service is all about and she even exceeded that. Next time I visit Montreal, it will be difficult to pick a different hotel. Two thumbs up, way up! July 23, 2014
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