Le Centre Sheraton Montréal Hotel

  • 1201, boulevard René-Lévesque Ouest
  • Montréal,
  • Québec
  • H3B 2L7
  • Canada
  • Carte

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Les hôtes doivent avoir au moins 18 ans et présenter une pièce d'identité avec photo pour réserver une chambre.

Rated 4 out of 5 by 428 reviewers.
Rated 5 out of 5 by Great club lounge and exercise facilities Always professional but friendly. The breakfast on the Club floor is superb and relaxed in a large comfortable setting. The Club floor staff work very hard replenishing food trays and assisting guests. I have stayed here many times and have never been disappointed September 7, 2014
Rated 2 out of 5 by Wrongroom Booked for a king size room Arrived at 1am and was very tired When I arrived in my room it was small and had a queen size bed Called the front desk and was eventually told they found me a king size bed I said it was too late and I was too tired so I was offered to take $20 off my room Even being tired I did not get a good nights rest. I have always stayed at the Sheraton and I think I am over 14 stays now. After this stay I don't plan on ever staying again February 2, 2013
Rated 5 out of 5 by Central location & great service As we were planning to take Amtrak to New York this hotel was in an ideal location. The staff were very quick to resolve an air conditioner issue. Patrice our restaurant waiter offered great service and helpful suggestions for tasty treats at the train station. Sheraton Hotels never disappoint! September 2, 2014
Rated 5 out of 5 by Well located hotel with great value for money This Sheraton hotel is in walking distance of the Bell Center, the shopping street St Catherine and Crescent street. You can walk almost to everywhere or have the metro very closeby. The rooms on the top floors are splendid with free wifi, access to the restaurant on the top floor where you can also enjoy free snacks in the afternoon. Top features in the room and the hotel. Great staff; especially the concierge staff. July 14, 2014
Rated 3 out of 5 by Staff was unfriendly I like the location of this hotel and it has a terrific gym. Unfortunately the morning staff was quite unfriendly, both at the front desk and in the restaurant. When I asked the front desk for walking directions to my first meeting, the attendant provided me with a map but did not know the street names and eventually told me to go underground. When I suggested that I would likely get more lost underground, she said she couldn't help me. May 28, 2014
Rated 2 out of 5 by Super Hotel! Newly renovated. Elevator noise is so bad, i dont want to go back...sadly, because i love this hotel. And i do not base this on just one experience. Also, i had a connecting room and i could hear everything on the other side. Really. Could hear what they were saying, and when the person plugged in is cell phone, i knew he had a Iphone (the different bip an iphone makes when you plug it in). Other than that, the hotel is fabulous. Sadly it has these down sides... February 23, 2013
Rated 3 out of 5 by Great location, average meeting hotel For the quick traveler, this hotel is stocked with everything you need, clean rooms, friendly service and a convenient walk to most downtown Montreal facilities. Where the hotel falls flat is in their meeting facilities and service. The meeting rooms are long and skinny, rooms were not serviced between sessions thus dirty glasses were on tables from multiple meetings, and the food was average at best. The fitness center is state of the art. February 11, 2013
Rated 3 out of 5 by very good location Room was very small in a corner. We stayed many times at the Sheraton and we had a nicer room. Very disappointed....Also, asked an early check-in and the Person at the desk seems to have a big problem with that but finally let us in at Noon as we were driving from out of town etc...Also, very few kleenex left in the box.....wow!!! I'm hoping next time will be better as this is a great place to stay. Thank you!! June 30, 2014
Rated 5 out of 5 by The hotel respect is client i would love to thanx the staff of the hotel i got stock in the elevator with 3 other ppl and the staff did all what they could to make it right give me a free night in a excutive suite plus a bottle of champagne they did not have to but still did because they care about the client... i would recomend this hotel to all and will go there again in the future thx for the great stay and specialy for the suite me and my wife love it May 20, 2014
Rated 4 out of 5 by Cheesy Upgrade Just after I had reserved my room in the hotel I received an email advising that for $30 I could upgrade to a Club room and have the use of the business club room which I have enjoyed on previous trips - On arrival there was a note in the room indicating that the club room was booked for a private function and was unavailable - if I had known that in advance I would not have paid for the upgrade. The front desk declined to refund me. December 8, 2011
Rated 3 out of 5 by Disappointed with Club Lounge I have been staying at the hotel for a number of years and was disappointed this visit with the Club Lounge and what was offered. The variety of food that is served in the mornings and evenings is very limited. In the past there was a much better selection. As an SPG Lifetime Platinum member I stay at a lot of Sheraton hotels and this one does not offer anything close to most others. July 17, 2014
Rated 4 out of 5 by Good Hotel The hotel was in a central location. It was close to shopping and the train stations. We loved the lobby bar as well. The concierge was helpful giving us directions and some tips. One recommendation I have, try not to stay on a corner unit. We were in **06 and the wind whistling was so loud against those windows that we were woken up at 5am! Not the hotel's fault, just a tip. Comfortable, clean rooms. Friendly, efficient staff. February 17, 2014
Rated 4 out of 5 by Birthday Weekend Great location for seeing the downtown attractions including Old Montreal plus close to Metro for further out attractions. Staff accommodated my request for a late checkout. Hotel is near central Via Rail station which we used to come to Montreal! Told staff at checkout that bathtub was not clearing water from our showers very quickly - our only fault with everything. Could use exhaust fan in bathroom is a suggestion. May 15, 2014
Rated 4 out of 5 by Turning a Negative into a Positive! When I arrived in my room I noticed some small black specks on the bed cover. When I investigated more closely, I noticed hair on the bed cover as well. I returned to the front desk and advised Anna. She was very customer focused and went out of her way to apologize and offered me a room upgrade and 2 complimentary drinks at the bar. This was totally unexpected, but most appreciated. Thanks Anna and Sheraton team, great work! January 30, 2014
Rated 3 out of 5 by This hotel has poor front desk service Front desk attendant was not polite, barely said 2 words, did not explain anything and stated parking would be added to our bill for check out. When we tried exiting garage next morning, parking was not added to our bill and we had to scramble to get these funds we were told we were already charged for. Our king bed was not comfortable at all either. Stay at your hotel every year and we were very disappointed in this stay. April 1, 2013
Rated 5 out of 5 by Excellent hotel with great location Great hotel. Great room. Great view. Best location. Great pool and gym. Great personnel. Realy just great! September 10, 2014
Rated 5 out of 5 by Trouble-free and comfortable. I noticed a lot of reviews on the internet complaining about loud air-conditioning. I did not experience this. I can't swear that my ac was on, as I didn't feel the need to change the temperature I walked into, but I imagine it had to be, as we had plenty of sun streaming into the room but never noticed it being warmer at the end of the day than in the morning. July 23, 2014
Rated 5 out of 5 by Lovely hotel, good location I enjoyed my stay. The staff were very welcoming and attentive, the room was lovely, and I had a great view of the mountain. I could walk to good restaurants and museums, and the subway was convenient for the farther flung attractions. August 27, 2014
Rated 4 out of 5 by Very good stay The hotel has a great central location, walking distance from sightseeing, dining, shopping and nightlife. Room was clean and comfortable with a good shower. Front desk were great and were able to give us an early check-in. Concierge seemed to be a bit lacking in knowledge of the city and the valet attendants were quite rude but other than that the hotel was excellent. July 15, 2014
Rated 5 out of 5 by Family Comfort In a Downtown Location I have a family of 4 and the staff treated the kids amaizng and the location to food/shopping/metro made it easy to manage with our busy lifestyle. At night the adults were able to enjoy food/beverage in close proximity which allowed us to also enjoy our time after long days. August 20, 2014
Rated 3 out of 5 by Great Location Great location - Across from Bell Centre / 1 block from St.Catharines St Shopping / 15 minute walk to festival core / pleasant walk to Old Port / 10 minute drive to Little Italy / 5 minute walk to China town / friendly concierge service / evening security ensuring only guests access elevators to hotel rooms / overall happy we selected it for our stay ( 2 couples) July 16, 2014
Rated 5 out of 5 by Hotel staff was great Before my stay, I got contacted by Ms. Alexandra Dragomir who was excellent before, during and after my stay answering all my questions and helping with my stay. Alexandra is an example of what customer service is all about and she even exceeded that. Next time I visit Montreal, it will be difficult to pick a different hotel. Two thumbs up, way up! July 23, 2014
Rated 3 out of 5 by Catering needs improvement. Not being able to have dinner in the hotel can be a problem when one first arrives in the city. The catering for our group having meetings at the hotel was not up to the standard that we would have expected. The hotel was easy to get to driving in from the south, and was easy to exit the city from when leaving. The room was clean with Sheraton's usual high quality bed and bedding. June 22, 2014
Rated 2 out of 5 by What happemed to the Sheraton? The overall quality of the Sheraton in Montreal has dropped greatly. In the top floors you always got glasses not plastic things( that leaked) They used to provided good quality amities (shampoo, hand cream etc.) Now it's the same old. When I made a comment I received a parcel of "stuff" that would sink a battle ship, and two real glasses. I am a loyal user for many years this trip I was very disappointed. May 13, 2013
Rated 5 out of 5 by September Business Meetings Once again this property exceeded all my expectations. An advanced indication that I would be conducting business from the hotel, resulted in an upgrade to a perfect suite. All room service for the business meetings were on time and exactly as requested. This is the best property I stay at in all my business travels. My wife and I have also stayed here for personal reasons and the service is no different. September 16, 2013
Rated 5 out of 5 by Great Place This hotel is in a great location. Close to airport, shopping and sights. The staff was very helpful. Loved the staff in the club lounge. They were so very friendly and full of info. We were there for 3 days and they made an effort to talk to us about our time there and what we had done or were going to do. They were fantastic!! Very family friendly and had no problem guarenteeing us an adjoinning room. February 17, 2014
Rated 4 out of 5 by Stay at Sheratan Centre I stayed for 10 nights. 37th floor hosts were great for both breakfast and hors d'oeuvres in the evening. Food was good too! The hot tub is great. Front desk folks could use some improvement, not very knowleadgable. Beds are noisy and need replacement. Consider purchasing tempur pedic beds for the roooms. August 4, 2014
Rated 2 out of 5 by Incidentals Everything was a money grab, extra for almost everything, rooms have no fridges and or microwaves, I had to fight to be heard on alot of points. Not very accomodating. I have learnt my lesson to never pre-pay for a room regardless of how much you save because then your obligated to it regardless of whether your happy with it or not. I also learnt to ask lots of qualifying questions prior to booking! March 21, 2013
Rated 4 out of 5 by Great location needs updating This hotel offers excellent access to all downtown activities as well as the Metro for exploring other neighbourhoods. The hotel amenities are what you would expect with a Sheraton property but the property itself is a little dated. Our room showed signs of wear and tear and wasn't as clean as I would have expected. The concierge services were excellent. July 7, 2014
Rated 3 out of 5 by Nice hotel with rude staff We stayed at the hotel for one night. The hotel is nice and clean. But our experiences with staff at the SPG Platinum/Gold desk and the Club Lounge reception is unpleasant. They did finally delivered what we asked but with uncourteous, unfriendly attitude. They make no effort to make a platinum member feel special in anyway. July 24, 2014
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