Sheraton Reston Hotel

  • 11810 Sunrise Valley Drive
  • Reston,
  • Virginia
  • 20191
  • Stati Uniti
  • Mappa

Camere e tariffe

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Age Requirement Policy

Guest must be 21 years or older with valid identification to reserve and check into the hotel.

Rated 4.1 out of 5 by 236 reviewers.
Rated 3 out of 5 by Last Night at Hotel Despite telling the front desk I was staying another night due to my flight being cancelled because of the weather in Toronto, I was not offered the rate that people we talked to the next day received. They got a room with Wi-Fi and breakfast for $75. I paid $125 and breakfast was$18. February 10, 2013
Rated 4 out of 5 Good, but very loud a/c unit I always stay here when I am in Reston for business. I lost my status last year, which is unfortunate and hope to get it back this year. My only complain is the a/c unit was so loud I could not hear the t/v when it was on. Its not central air, but a unit next to the window. July 22, 2013
Rated 5 out of 5 by This hotel went the extra mile. I could not be more complimentary in the service, comfort and responsiveness for this hotel. I am a starwood member and the access to the reception room with snacks and complimentary food was excellent. Overall i would definitely recommend this hotel to anyon. September 27, 2012
Rated 4 out of 5 by Convienent to Dulles Airport Great berry bowl in the restaurant. Lots of hot water plenty enough for a hot shower in the mornings, but not quite very hot water for a bath (the water cools in the tub). Nice to get the $5 certificate if refuse room service, and good for the environment. June 3, 2012
Rated 1 out of 5 by Rude and unwelcoming My interaction with the rooms manager was horrible. I had to call 4 times and wait on hold the last time for over five minutes to get a rude and inhospitable response. I WILL NEVER STAY AT THIS OR ANY OTHER SHERATON AGAIN! December 13, 2013
Rated 5 out of 5 by Christmas Holiday Visit We always stay at this Sheraton Hotel when we visit our children in Vienna. The personnel are always attentive & courteous. Very fast check-in & check-out with no frills. Love the sixth floor Club-lounge & exercise room which we always use if possible. January 7, 2013
Rated 3 out of 5 by Great hotel but heating system very noisy. The majority of the Sheraton hotels in the world sets high standards for quality and cleaniness. Reston Sheraton is no exception. My only complaint is that the heating system goes on and off throughout the night waking me up every time it cycles on. March 29, 2013
Rated 5 out of 5 by "Our home away from home" Always grateful with Reston Sheraton, all the staff members are very professional and provide us their best at all times, our kids and ourselves we all feel that the Sheraton in Reston is our home away from home and we all feel safe and happy! January 19, 2012
Rated 3 out of 5 by Needs improvement I had numerous problems with the wireless internet access on multiple days. The front desk was not adequately several times causing me and other guests to wait in long lines. One day I waited 30 minutes just to get a another key coded. September 14, 2013
Rated 4 out of 5 by Mixed feelings... Sheraton Reston - room was very nice, clean, bed very comfortable, I like the different kinds of pillows to choose from. Strong, free internet connection is always a must, and delivered here. I had to wait almost an hour for the shuttle, however, even though the staff promised several times it would be there in "just a few minutes". There were 7-8 people waiting, middle of the day. Otherwise, the shuttle service was very good. I was at a conference there for a group of 150. I needed to show some computer software, intending to use a monitor brought by the host of the conference. The monitor failed, and I tried to find one to rent. The desk clerk was certain that the hotel had nothing of the sort, but the conference host knew that they did. However upon finding the AV guy, they wanted to charge $250 for a monitor for just a few hours. Of course, one can go to any retailer down the street and buy a big screen monitor for that. I felt like instead of trying to help out the customer, the hotel was gouging me. Really, why the ridiculous cost of rental??? September 20, 2013
Rated 4 out of 5 by General Comments Assigned room was not very handicapped friendly. Very small bathroom and height of bed were difficult to overcome. Hostess and waiter (Manuel) at breakfast in the restaurant (Syrah) were excellent. I hope you give them some recognition. July 22, 2013
Rated 5 out of 5 by Highly Recommended Great hotel. Excellent Location with very clean and inviting lobby. At arrival I was greeted by Jesse at the front desk which intself made me feel at home. Tony went out his way to make my stay extremely pleasent. Way to go Sheraton November 12, 2012
Rated 5 out of 5 by Very Nice Play to Stay! The room was very clean, comfortable and spacious. The staff was very friendly and accommodating and made my week stay a relaxed and enjoyable one. Food was very good in the onsite restaurant. Overall a great place to stay. August 16, 2012
Rated 3 out of 5 by Furniture Furniture was very uncomfortable to sit in for an extended time. Linens should all be white not cream and white combined. Restaurant staff at breakfast was very professional. They can not handle large groups at one time. August 12, 2013
Rated 5 out of 5 by I've enjoyed my stay very much. Everything was wonderful about my stay. From the time I checked in, I felt comfortable, relaxed and all my needs were accommodated. If my company sends me to Reston again, I will be sure to book my room at the Sheraton. April 11, 2013
Rated 5 out of 5 by Exceptional restaurant staff It was my pleasure to eat three excellent meals in your restaurant. The staff during my two breakfasts and one dinner were outstanding. These employees could teach others about the true meaning of "customer service". January 28, 2013
Rated 4 out of 5 by This hotel did not cater to the decaf coffee drinker. There was no decaf coffee in the Club. Each day I asked for multiple packs of decaf coffee and Splenda. I never got them without also having to call the desk and have it sent up. Otherwise, it was a nice hotel. January 30, 2012
Rated 4 out of 5 by NICE NEW YEAR'S EXPERIENCE ... Enjoyed the stay, location and staff ... parking was a bit tight due to the festivities at the hotel for New Year's Eve ... Would recommend this hotel to ANY/EVERYONE staying in the Northern Virginia area ... January 3, 2013
Rated 5 out of 5 by akways go the extra mile wonderful gentlemen at check in (Namin?)thursday night, gave me everything I asked for, keeps me coming back over and over. everyone helpful and friendly. clean, great tv, great bed, didn't want to leave January 15, 2013
Rated 2 out of 5 by Wouldn't stay here again Very disappointed in my overall stay. Rooms were dated, lobby was dated and overall experience was disappointing. It looks like they may be renovating but until they resolve that I wouldnt stay there. March 7, 2013
Rated 3 out of 5 by Need some updates The rooms need to be updated with brighter lighting and desk outlets. Espresso machine by front desk was not working. Yet the font desk was not aware. No urgency to get it fixed. The bed was too soft. February 26, 2012
Rated 5 out of 5 by Customer service! The entire hotel staff from the front desk to the restaurant to the bar and guest services are friendly and helpful! I have stayed at this hotel on 4 separate trips to DC and highly recommend it. September 10, 2012
Rated 5 out of 5 by Staff made the difference As a frequent traveler, many hotels can start to look the same. It's the staff at this Sheraton that really made the difference. They went above and beyond to make sure all of my needs were met! May 15, 2013
Rated 4 out of 5 by Always Nice This is probably the fifth or sixth time I have stayed at the Reston Sheraton. The staff is always ready to help, the restaurant is good, the beds comfortable, and the room clean. October 30, 2013
Rated 5 out of 5 by Very Clean I've stayed at this hotel several times and it always seems like the sheets are brand new for each visit. Very clean rooms combined with a professional staff makes my stay easy and enjoyable. April 2, 2013
Rated 5 out of 5 Great Service I was upgrade to a suite while I just reserved a 2 double beds room. The room is big and comfortable. The service is also perfect! I will choose this hotel again for my next visit to DC. December 4, 2011
Rated 4 out of 5 by 10/25/2013 Mostly everything was great with my room. I did have a probelm with the bathroom. The bathtub did not drain. I was constantly standing in water throughout my entire shower. October 28, 2013
Rated 5 out of 5 by Accommodating! The hotel’s stay, park, and fly option worked well for my family. We felt comfortable leaving our SUV at the hotel while we traveled to the west coast. The staff was very accommodating. October 12, 2012
Rated 5 out of 5 by Clean, comfortable hotel Nice hotel with helpful, friendly staff. Located on scenic parkway with easy access and travel to Washington and Arlington. We look forward to staying again when traveling to the area. December 29, 2012
Rated 5 out of 5 by Great Hotel The sheraton provides a wonderful atmosphere and has a very prompt staff. Two members of the staff Kurt L and Mic were especially attentive and took very good care of us on our stay! September 24, 2012
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