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Age requirement Policy

Guests must be 21 years or older to reserve a room.

Rated 3.8 out of 5 by 195 reviewers.
Rated 3 out of 5 by Hotel needs major updating Hotel is old and needs updating. Rooms do not feel clean and on damp days the rooms can be rather musty. I've stayed at this hotel several times, and most rooms are a disappointment. October 1, 2012
Rated 1 out of 5 by Not a Good Review I will not stay at this hotel again. I am a SPG and it was not up to par for the chain. IMO, the hotel needs major updating and they cut corners on customer satisfaction, September 13, 2013
Rated 3 out of 5 by Stay there all the time when in area. This was not our best stay. Have stayed here many times and we will continue to stay here. Love the greeting at the desk and their efforts to make our stay fun and memorable. September 8, 2012
Rated 5 out of 5 by Great staff This is the only hotel I stay at in the Frazer area. The staff truly wants to make your stay as pleasant as possible. The lounge is a great place to unwind after a busy day. October 24, 2011
Rated 5 out of 5 by Great personalities When checking in, we had fun with the receptionists, and they played along. They were very cordial, but knew how to have fun. Everything was perfect for my one night stay. July 27, 2012
Rated 1 out of 5 by Would not stay here again. Received an upgraded room which seemed like a normal room to me. In the room, the TV did not work and the light bulbs in the lamp were broken. The coffee in the room had expired two months ago. Called and was told someone would look at it the next day. The next evening had to call again as nothing was fixed. Maintenance came up to fix the TV, light bulb was never fixed. Manager replaced the coffee. Order room service the first night which was on time, but not to the quality I would have expected for that price. Ordered a similar meal the following night from a restaraunt down the street which was twice as good and less than half the price. Advertised complimentary internet service was not received until I had to ask the front desk to remove the charges. The final two nights, I had to contact ISP to connect as services were not available without thier assistance. When checking out, noticed there were per call charges for toll free numbers. There was no notice in the room about this, they were credited after complaining to the front desk who did not seem to know the hotel charged for this until their manager told them. March 8, 2013
Rated 5 out of 5 by Great! but missed microwave Staff were incredible, I really enjoyed everything! I loved the Starbucks coffe in room. I would have liked a microwave to make popcorn. I will stay there again! November 21, 2012
Rated 2 out of 5 by Hotel about to start floor by floor renovation It really needs it ! Front desk told me that they are listening and refurbishment of rooms starts next week, none too soon. November 22, 2013
Rated 5 out of 5 by Quick Trip Had to meet some people in the area. Hotel was very accommodating finding me a place to meet at the last minute. Also had dinner. Very good. August 23, 2013
Rated 5 out of 5 by Great Stay @ Sheraton Great Valley I stay in a hotel probably around 100 nights per year. This is one that I continue to stay at due to the excellent service provided. October 22, 2012
Rated 4 out of 5 by Service staff was excellent From the moment we checked in, we felt welcome. The club lounge was excellent, friendly and accommodating. Check out was efficient. December 29, 2012
Rated 4 out of 5 by Restful and Relaxing Our room was clean and comfortable. The hotel staff was generally friendly. The gym was a nice plus. All in all, a good stay. November 27, 2012
Rated 5 out of 5 by Very Nice Place We always stay at this hotel when in the area. Very clean and nice. Wish they offered free breakfast, but very nice without. October 9, 2012
Rated 4 out of 5 by One night stay for a wedding Very clean comfortable room. Desk staff was very polite, courteous and helpful. Check in/Check out process was very easy. November 7, 2012
Rated 1 out of 5 by Hotel is old and staff is dumpy This place is just old. It smells musty and needs to be refurbished. The restaurant is expensive and marginal quality. April 27, 2013
Rated 4 out of 5 by Home Away from Home I am a frequent guest who wouldn't even consider staying anywhere else when I am in the Philadelphia area. April 17, 2013
Rated 1 out of 5 by Would not recommend Rooms dirty, hotel old and food was awful. Staf very nice. Only positive was getting Starwood Points. February 16, 2013
Rated 5 out of 5 by Great Hotel and Convenient to all. Great hotel, helpful staff, clean rooms and common areas. December 2, 2013
Rated 5 out of 5 by Great Service I stay at this hotel often. The staff are always friendly and welcoming. I'd recommend staying here. September 3, 2012
Rated 2 out of 5 by needs updating rooms are old and carpet dirty and worn. Need to provide breakast for free like other hotels. May 2, 2013
Rated 4 out of 5 by Perfect location for our hockey team Loved the location for our hockey tournament. December 2, 2013
Rated 5 out of 5 by Great Very Impressed with the hotel. Nice staff, Comp. drinks and great food. We will be back. February 25, 2013
Rated 1 out of 5 by the bed is comfy The room smells bad, the staff is rude and not happy to accommodate guests. August 17, 2013
Rated 2 out of 5 by Tired and old Hotel rooms have peeling wall paper, tired carpets and show all signs of wear. May 17, 2013
Rated 4 out of 5 by Great anniversary weekend found the room and bed quite comfortable, great reception desk staff September 23, 2013
Rated 4 out of 5 by Very Nice Hotel My wife and I really enjoyed our stay at the Sheraton again this weekend. February 11, 2013
Rated 5 out of 5 by FRIENDLY & CLEAN Our first visit to Great Valley was very nice and relaxing. September 5, 2012
Rated 5 out of 5 by another great stay we've stayed here before, and it was another great stay! November 7, 2012
Rated 5 out of 5 by Great staff Special thanks to Jay and Asia November 4, 2013
Rated 4 out of 5 by King of Prussia Nice facilities; Nice staff, some room for improvement January 10, 2013
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