Rated 3 out of 5 by John104 Typical New York Hotel
Commoditized experience. Long waits for checkin if you are not SPG, Long waits for lifts.
June 3, 2013
Rated 4 out of 5 by rubio great location
hotel is in ia great locatios but the rooms are very small specially for a family of four
August 6, 2012
Rated 4 out of 5 by Nina19 Always a pleasant experience
Love the staff in the concierage lounge as well as the fact that you still have a lounge!
January 18, 2013
Rated 3 out of 5 by AC123 Location is good but room needs improvement
Location is good but the facilities are not what I expected. Restroom needs improvement.
July 1, 2013
Rated 4 out of 5 by Sunny27 Great Location
This hotel is in a perfect location. Close enough to Time Square without the congestion.
July 3, 2013
Rated 5 out of 5 by mm52 comfortable
i have stayed there several times....always very satisfied...will stay again when in NYC
July 26, 2012
Rated 5 out of 5 by Nadya Outstanding location
Service,location,and professionality fit the description of this fine hotel.
January 6, 2014
Rated 5 out of 5 by Erick34 Clean and New
Room was beautiful, and just remodeled, very clean and nice view of Time Squares.
December 4, 2012
Rated 5 out of 5 by Jack VP International
As usual, super, stay at Starwood hotels around the world wherever avail or convenient
June 8, 2013
Rated 5 out of 5 by caw28 Great hotel--all features
All of the hotel front desk, tour, bell hop and consigerge services were outstanding!!
July 30, 2012
Rated 3 out of 5 by girlie Hotel is conveniently located
It is near good restaurants, broadway shows and access to different place in the city.
October 11, 2012
Rated 4 out of 5 by Tessa Check-in
You would expect a friendlier attitude át the reception towards regular SPG customers.
February 8, 2013
Rated 4 out of 5 by 10sump Close to Times Square
Staff very conciliatory. Wish I could get a quieter room on a higher floor next year.
September 12, 2012
Rated 4 out of 5 by Pere80 Great Room
The room was great. It just looks a little old. The location of the hotel is PERFECT!
March 6, 2013
Rated 5 out of 5 by Tazman96 Great hotel Great location
I willd definite stay here again. Hotel was clean, modern and the service was great!
September 23, 2012
Rated 4 out of 5 by Jex1 Happy bed
Our room was very comfortable. Great bed and room design. I actually used the divan!
October 31, 2012
Rated 5 out of 5 by Grrink outstanding stay!
great location and great staff always taking theextra steps to make my stay perfect
September 15, 2013
Rated 5 out of 5 by BobbyGvrr Lcation
Excellent location and services.
March 10, 2014
Rated 5 out of 5 by Pick Great customer service
hotel is beautiful and located is a great location of NYC
February 10, 2014
Rated 4 out of 5 by Don1604 Expensive
When a room cost almost $500 a night you would think that wifi would be free.
December 9, 2013
Rated 3 out of 5 by Rxch just avg even for premium guests
poor front desk experience
March 14, 2014
Rated 5 out of 5 by Tommy17 Great energy in the lobby
From the doorman to the receptionist to the lobby - a great inviting place!
December 19, 2013
Rated 5 out of 5 by Preto this hotel has a great location
i have been staying in this hotel for more than 30 years and I enjoyed each stay.
October 3, 2013
Rated 5 out of 5 by Willybill40 Our Stay in NYC
Room was very clean and the staff friendly.
Perfect location to everything in NYC.
October 25, 2012
Rated 4 out of 5 by stacmcg1984 great stay
everything was great about my stay and all the staff was very friendly and helpful
December 1, 2012
Rated 4 out of 5 by Grams Great NY Hotel
Fantastic Manhatten Location. Walking distance/metro to all sites and restaurants.
December 19, 2012
Rated 5 out of 5 by Lgilinets Nice place to stay
Rooms are small but comfortable. Club room Ned's to be updated with better snacks.
January 5, 2013
Rated 3 out of 5 by Nicola61 this hotel is a mess
Check in : a nightmare and very rude
In house: very much on the average/poor level
May 22, 2013
Rated 5 out of 5 Front desk and Door
Excellent job from Front Desk Agent Alex and Door Man Marco.....Thank you so much
August 31, 2013
Rated 4 out of 5 by Tom28 Good time
Just the staff not very friendly , but overall I did enjoy my time in the hotel .
August 17, 2013