Sheraton Crescent Hotel

  • 2620 West Dunlap Avenue
  • Phœnix,
  • Arizona
  • 85021
  • États-Unis
  • Carte

Chambres et tarifs



Ces informations nous permettent de trouver les chambres qui correspondent le mieux aux exigences de votre réception et de préparer votre arrivée.

Reportez-vous aux conditions et détails des chambres pour plus d'informations concernant les frais applicables pour les lits d'appoint et les personnes supplémentaires.

Politique relative à l’âge requis

Pour réserver une chambre et effectuer un enregistrement, les clients doivent être âgés de 21 ans minimum et présenter une pièce d’identité avec photo. Les mineurs doivent être accompagnés d’un adulte.

Rated 3.8 out of 5 by 227 reviewers.
Rated 3 out of 5 by Overall good Overall the stay was good. The only problems was with the restroom. The sink did not drain correctly and the toilet was very slow to flush. Also the bathtub was dirty. Looked like it has not been cleaned for awhile. September 24, 2012
Rated 2 out of 5 by The Hotel is not up to SPG Statndards I was very dissapointed. No staff seemed present. There was no parking or valet present at any time I was at the hotel. Staff on check in was not very friendly and told me I was not entitled to an upgrade! March 11, 2013
Rated 4 out of 5 by Megan is the best We were greeted when we arrived by megan. we were welcomed back she was so professional and personable we felt instantily at home. wiith employees like megan this hotel will be successful as will megan. December 14, 2012
Rated 4 out of 5 by Good Nights Rest Most important criteria was a quiet room and comfortable bed, which surpass expectations. Pool, and gym were excellent, better than most hotels on this trip. Access to the club lounge was a luxury. August 12, 2013
Rated 5 out of 5 by Great Hotel! I stay here often because of the convenient location and the terrific staff! And now that they are renovating all the rooms I'll have yet another reason to enjoy my stays at the Sheraton Crescent. August 19, 2013
Rated 4 out of 5 by Great for business meetings We visited a relative and found the hotel to be convenient and meeting our needs. In addition, the staff was very helpful. I complement the hotel for having a relationship with the nearby hospital. July 22, 2012
Rated 4 out of 5 by Staff Special thanks to Mike, Heather and Brett at the front desk - all very helpful as keys quit working as a result of reservation mistake Trini and the bar tender in the restaurant very courteous April 8, 2013
Rated 1 out of 5 by Locked out three times! I was locked out of my room #616 three times. Twice in the middle of the night and once when I was even trying to check out. This place was not worth the hassle. October 30, 2013
Rated 5 out of 5 by Great accommodations, great hotel We enjoyed our stay. Room and pool were above expectations. Only downside was your charge for internet access in the room, although computers were available in the lobby at no cost. August 14, 2012
Rated 2 out of 5 by Horrible service / uncaring staff Stayed here with my wife for one night on our way back from Grand Canyon/Sedona. Was expecting a restful night / pit stop but the overall experience was very unpleasant. Pluses - 01. Room was spacious and well equipped; Starbucks coffee in the room. 02. Excellent complimentary breakfast Cons - 01. ESPN2 channel not working which was a huge bummer since I was really looking forward to relax while watching US Open (Tennis). Despite complaining staff was unable to fix. No apologies and no comp. 02. At night found that floor lamp did not work. Too late to complain since my wife was already asleep. Couldn't read on the couch as a result. 03. The basin in the bathroom had a _very_ strong acidic (ammonia like) smell. Couldn't tell if it was the water or the basin. But very very unpleasant. Could not even brush properly in the night / next morning (Shower was fine) 04. At checkout expressed all my concerns to the man at the reception but no apologies. Nothing at all from the staff. Good clean hotel/property and room but overall horrible service and uncaring staff. Definitely will _not_ stay here again. September 2, 2012
Rated 3 out of 5 by Needs upgraded air conditioning The air conditioning does not work well in the rooms. I even had it checked by maintenance who commented on how hot the room was but assured me that it was working correctly. July 16, 2013
Rated 2 out of 5 by Missed many amenities that most SPG hotels have No valet parking; you have to park your car in a shady garage (one that didn't take responsibility for anything that happened to your car). November 12, 2013
Rated 2 out of 5 by Sheraton Phoenix The room was noisy and in need of update as the bathroom was not the /Starwoods standards . Was surprised as to the general condition of the bathroom in particular. February 16, 2013
Rated 5 out of 5 by My overnight stay Although there for Diocesan convention and stayed only one night, the hotel met our needs. We will stay there next year for the convention! October 25, 2013
Rated 5 out of 5 by Restaurant Restaurant service and food was excellent. Everyone was friendly and the food was excellent. r December 6, 2013
Rated 1 out of 5 by Extremely unsatisfied customer Just to get straight to the point I will never stay at this Sheraton again. This establishment has drastically changed for the worse in the last two years. April 13, 2013
Rated 3 out of 5 by location is great I truly enjoyed my stay at Sheraton Crescent. My suggestions are: 1) have a shower near the pool area 2) fix the Jacuzzi 3) clean the big pool. May 28, 2013
Rated 5 out of 5 by staff all the staff tried very hard to make our stay and anniversary dinner most enjoyable. They were kind, friendly and eager to please. September 2, 2013
Rated 4 out of 5 by Nice Stay Always a nice stay. Rooms are comfortable and clean though becoming outdated. Parking can be a challenge if you stay during a function. August 31, 2012
Rated 5 out of 5 by Great overall stay Your hotel and resturant staff were exceptional always friendly and ready to help great breakfast at an even greater price August 13, 2012
Rated 4 out of 5 by Fine Option for Business This hotel is perfectly fine if you're in town for business and don't need all of the glamour and trappings of a resort. April 7, 2013
Rated 3 out of 5 by This hotel could use some more bar help no bar tender at 2:30 PM when he did arive was rude and no table service. Also could use a facility map in room September 26, 2012
Rated 4 out of 5 by Great staff Staff was over the top in customer service and friendliness. Renovations to the room great. October 5, 2013
Rated 2 out of 5 by This Hotel needs to be remodeled Between to '80's decor to the horrible food in the restaurant everything at this hotel needs an overhaul January 27, 2013
Rated 2 out of 5 by Old & Tired Property Even though room was just OK, hotel needs a major face lift to be at par with other Starwood properties. March 2, 2013
Rated 5 out of 5 by Great Staff Every staff member I came in contact with was incredibly pleasant and helpful. Kudos! September 26, 2013
Rated 5 out of 5 by Outstanding hotel, close to work Great location next to work. Outside grounds are very nice. October 29, 2013
Rated 3 out of 5 by Great staff Staff was very helpful at the front desk. hotel met my needs for a quick one-night stay. October 15, 2012
Rated 4 out of 5 by Much better than most Sheratons Staff is very friendly and accommodating. The fitness center was exceptional! May 28, 2013
Rated 4 out of 5 by Great property Good location. Easy to find. A lot of restaurants nearby. Staff was great. September 13, 2012
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