Rated 4 out of 5 by smile great room
even though the front desk was understaffed, all our needs were met. we just had to wait while the sole person, ran the gift shop, front desk, bellman, etc.
room service was great!
August 31, 2012
Rated 4 out of 5 by SaraSue Nice facility, room, people.
Great location, nice views, all clean and in order. Lovely dinner in dining room. At breakfast, no one was there to seat so after a while, I left. Otherwise, everything was fine.
July 28, 2012
Rated 4 out of 5 by JJolson Dinner
Restaurant food was pricey, wine at $12 per glass was too high.
The fourth floor area was good and unexpected.
Clean hotel. Front desk people were courteous and helpful.
January 26, 2013
Rated 5 out of 5 by AzMike Fitness Center
Your fitness center was spectacular. Available when I went to work out, which was about 6:00am. Great equipment and the room was neat and clean, and well maintained.
October 22, 2012
Rated 5 out of 5 by Carlos123 Amazing staff
Ben was the best in helping me with my needs. I really appreciate all the little things that were done to make my stay memorable. Really appreciate it.
February 18, 2013
Rated 5 out of 5 by Heidiam Great Experience in Club Lounge
Loved the staff and the welcoming atmosphere. Good standard rooms, and it's worth paying more for club lounge access if you don't get it due to status level.
December 10, 2012
Rated 5 out of 5 by DenRob Restful stay on an exhausted trip
I arrived after a long day of complicated travel, checked and slept soundly for nearly 11 hours. the foos was fresh, service friendly and service excellent
February 18, 2013
Rated 5 out of 5 by TJHAA Great location
this hotel is conveniently located and has a great location for exploring Napa and Sonoma.
The staff is very knowlegable about the area and eager to help.
October 16, 2012
Rated 4 out of 5 nice place
nice hotel, good comfort
billing mistakes (400 $!!) were not solved on the spot...
pool small, jacuzzi not warm
gym & sauna fine
February 18, 2013
Rated 3 out of 5 by xyxxx temp
Room was too cold, wall heater and thermostat were not compatible, heater was very noisy. Unable to regulate heat. Club room was also very cold.
December 27, 2012
Rated 4 out of 5 by tmcollette Best in Petaluma
Staff was very friendly, room was very quiet and spotless, Tolay was excellent. I don't think you could find a more relaxing place to stay.
March 8, 2013
Rated 5 out of 5 by SassySXG Wonderful stay
One of the better Sheraton hotels that I've stayed at in a while. Loved the ambiance and decor and would definitely recommend this.
November 4, 2012
Rated 4 out of 5 by Captain24 Good Service
A mistake was made by staff and checked me into a room already occupied. The mistake was immediately fixed and new room assigned.
December 13, 2012
Rated 5 out of 5 by Beam70 Wonderful
Everyone was wonderful. The best two nights of sleep I've had in a long time! Telling everyone they should try a few nights.
March 12, 2013
Rated 4 out of 5 by Reggie219 Outstanding staff!
This is one of my favorite properties to visit and this trip did not disappoint. The staff was so friendly and responsive.
March 1, 2013
Rated 5 out of 5 by pdob1 I'd stay again
In a nutshell, it is what I've come to expect from Starwood Hotels. And you cant beat the location to the wine country.
September 26, 2012
Rated 2 out of 5 by sk12345 Club lounge needs improvement
The breakfast had a very poor selection and ran out of food before the closing time each of the 4 days we stayed there
September 5, 2012
Rated 4 out of 5 by Chuko A great base for lots of fun...
This is a very comfortable family friendly hotel close to so much to do. The food is good and the staff is friendly.
January 3, 2013
Rated 5 out of 5 by scruton 99% Perfect
Everyone met or exceeded our expectations
except it took 40 minutes for someone to replace a burned out lightbulb.
December 15, 2012
Rated 5 out of 5 by beavernd Holiday Stay
My wife and I enjoyed the comfortable stay while visiting relatives in Petaluma.
Excellent, caring, staff.
December 28, 2012
Rated 5 out of 5 by fvalenzuela great stay
It was the first time that I did not have any issues to stay there and have it direct bill...
March 4, 2013
Rated 5 out of 5 by SMcC In a Heart Beat
I would return. I feel like I am coming home when I walk in the door of Sheraton Sonoma County.
April 12, 2013
Rated 5 out of 5 by BLARNEY NIGHT IN PETALUMA
THE HOTEL IS IDEALLY LOCATED. BEDS WERE HEAVENLY AND THE HOTEL WAS QUIET SO OUR OVERNIGHT WAS PERFECT.
September 12, 2012
Rated 5 out of 5 by Mike Great Napa Experience
From the welcome by the guys out front to the evening at dinner at Bank everything was spot on!!
March 21, 2013
Rated 4 out of 5 by Reighley Good, but not Great
Very nice facilities. Only comment was that the internet connection was very weak in the room.
September 9, 2012
Rated 4 out of 5 by Dave58 Nice Hotel
The Sheraton Petaluma is very nice, clean quiet rooms and conveniently located.
February 1, 2013
Rated 5 out of 5 by bonn Great hotel
The fitness center should have some sort of water to drink after a workout
August 17, 2012
Rated 5 out of 5 by LL21 Very friendly staff
The staff at this hotel is excellent. They were there for all our needs.
September 21, 2012
Rated 5 out of 5 by BBlwb Stay
Loved the hotel and all the amenities were excellant. Loved the food!
November 10, 2012
Rated 5 out of 5 by RMCC Great location
Very quiet location, and scenic. Convenient to freeway if traveling.
October 14, 2012