Sheraton Sonoma County - Petaluma

  • 745 Baywood Drive
  • Petaluma,
  • California
  • 94954
  • United States
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Rated 3.9 out of 5 by 306 reviewers.
Rated 4 out of 5 by Great staff, limited lounge The staff were very helpful and attentive. The rooms are getting a little dated and the ac is very loud, however it was neat and clean. Definitely a vacation/ family type hotel, I would avoid if on business. August 10, 2014
Rated 5 out of 5 by Great experience in Petaluma Traveling frequently for work, hotels have become my home away from home and this Sheraton in Petaluma was a very pleasant experience. The room was spacious and comfortable and everything worked as it should. I didn't take advantage of the free wi fi since I have my own hot spot but I appreciated their offer. The view overlooking the small harbor and wetland was restful. I had access to a balcony (some rooms have their own) overlooking the harbor where I could sit and enjoy a glass of wine from the bar downstairs. The food at the Tolay restaurant was very good, the bar fully stocked and the servers were friendly. The Starbucks - although it opens late for an early riser - has a little store in addition to the coffee served each morning. The hotel is just outside of town, only a 5 minute drive, and at the edge of the Schollenburger Park, a wetland preserve with a great walking/running trail that goes for miles. All in all it's a well run establishment and I would easily recommend it to others. August 18, 2013
Rated 2 out of 5 by Renovations in process This hotel will be great once the renovations are finished. I was really disappointed in the breakfast since the breakfast area was under construction - it was in a meeting room. it was only ok. I had looked forward to the omelets each day but while I was there, they were not offered. March 4, 2013
Rated 4 out of 5 by Nice hotel I really enjoyed my stay. The room was very clean and nice and always ready for me when I would return from work. My only suggestion would be a different selection of food in the club room for breakfast choices having other alternatives vs the same daily. Overall I enjoyed my stay. July 20, 2013
Rated 2 out of 5 by Lots to improve The only person seemed to be happy and helpful at our late check in was the porter man. Hotel is right off highway, marina view and hotel picture was somewhat misleading. No or very limited recognition to Starwood preference guest. Okay but we have stayed much cleaned sharetons. January 22, 2013
Rated 4 out of 5 by weekend stay The facility was great, staff were excellent. The service award goes to Wendy, what a great personality and provided great service for our breakfast and drinks at the pool. Excellent location. I do think the beds need to be replaced, we had better beds while we were on the road. August 25, 2013
Rated 5 out of 5 by Great hotel! We really enjoyed our stay at this hotel. Friendly and accommodating staff. Wonderful room features. Very restful night sleep. Plenty of space. Convenient location. We would definitely consider staying here again when we are in the area. July 7, 2014
Rated 5 out of 5 by Excellent Experience 1 Every aspect of our stay was wonderful. my wife is suffering from ALS and the room accommodations were excellent. Front Desk Excellent August 24, 2014
Rated 2 out of 5 by Its the little things Called two weeks ahead to advise hotel that my dog would be traveling with me. When checking in Brian the clerk told me the first floor pet friendly rooms were sold out. To his credit he put us in a room on the 2nd floor, gave us club room access and made sure to offer the extra benefits for SPG Gold members. It worked out fine, but since the hotel had been notified two weeks prior to check-in that I would have my dog with me, a room on the first floor should have been blocked for me. Went for a morning swim at 9;00 AM. Pool was locked up tight even though opening time is 7:00 AM. Front desk offered to have the pool opened in 10 to 15 min. Didn't want to wait around the lobby in my swimsuit so I told them not to bother for me. Club lounge is really an afterthought at this location. Terrible stale pastries and soggy oatmeal at breakfast and no drinks in fridge in the afternoon.. Also, it should be have been cleaner. All in all, i would return if I needed a place to stay, but my expectations would be much lower. September 30, 2013
Rated 5 out of 5 by The staff was 5 Star In order of help; Charlie, Kirk, Joshua, Zach and Kevin were all exceptional hospitality representatives for the Hotel. We'll probably be staying at this property at another time when we visit our daughter in San Francisco. Thanks for a great three days! May 19, 2014
Rated 5 out of 5 by Friendly and helpful with added comfort The hotel staff was friendly and answered questions as well as provided suggestions on activities around the local area. The rooms were comfortable, check-in and check-out eas, and the location was nice and close to Sonoma and Napa Valleys. I recommend this hotel. September 20, 2012
Rated 4 out of 5 by only one complaint Breakfast did not meet expectations found it a little over priced. Would have perferred a more conventional menu instead of the napa valley theme ! I will stay there again in future but will eat some place local. Also it would have been nice to have valet parking. January 21, 2013
Rated 3 out of 5 by Nothing extra-ordinary about this hotel. Too far from major sites. Without a car have to cab it everywhere. Hotel offers NO shuttle service. August 27, 2014
Rated 5 out of 5 by Wedding dress shopping Our room wasn't ready when we arrived, but since we were busy shopping for my daughters wedding dress, we didn't have time for a marina view. We had a gorgeous room on the club level. Enjoyed the club hospitality room. From now on, it will be the club level. December 30, 2012
Rated 5 out of 5 by Conference kudos I was attending a large 5-day arts workshops. Conference facilities excellent..over and above expectations for the individual workshops. Staff very courteous and friendly at all times. Loved 'Green Choice' option for room. Bar menu and service excellent. September 30, 2013
Rated 5 out of 5 by Good location for a great stay. Being close to so many natural settings from Bodega Bay to nearby wetlands, this hotel provides a great base. Its accommodating staff and comfortable rooms all combine to make this a fine option to consider for a stay in this enticing area of California. January 29, 2013
Rated 4 out of 5 by Comfortable bed with excellent room service We travel with a small dog, so room service availability was important. The food via room service was excellent - and very quick. This Sheraton has a very good kitchen. Only downside was that the pool is located in a cold windy area, so was not inviting. March 24, 2013
Rated 5 out of 5 by Great Club Lounge, Beautiful Location I always enjoy staying here, why? 1. The rooms are nice. 2. The club lounge is great and the club staff are fantastic. 3. The restaurant is good. 4. The location is nice and there is a nice walking path right outside the hotel. 5. The pool is relaxing May 27, 2012
Rated 4 out of 5 by Food & Beverage Needs Help The staff and hotel room were very nice. the food and beverage area needs a lot of help. It could be so much nicer. The arms of the cloth chairs were stained and very dirty. Two big signs announcing 90+ point wines get your hopes up but then quickly let you down. The signs advertise Reidel Stemware, but there were no Reidels to be found anywhere. Just cheap, thick $1 wine glasses you can get at any discount store. There is a 2 glasses of wine for $5 happy hour. The bartender did not know much about any of the wines being served. The Chard was served ice cold. The Zin had been open for at least three days and was very warm. I was told to try the calamari. The presentation was nice, but it was basically just fried breading with no calamari inside. The servers were nice, but the service at all four meals I ate at the restaurant was extremely slow and it was not due to it being busy. Overall, a nice place to stay, but avoid the food and beverage, which is dissappointing because it is in wine country and setting is beautiful on the water. June 20, 2013
Rated 5 out of 5 Great accommodations Your hotel looks very nice, is comfortable and has a very pleasant atmosphere. Staying on the club floor was wonderful. The gentleman working in the afternoon/evening was so pleasant and professional. We thoroughly enjoyed staying at your hotel. December 3, 2012
Rated 3 out of 5 by This hotel is the best the area has to offer It would be better if the pets were not permitted it is terrible when you go to the parking lot or trail and you see pet waste this makes your hotel look like a dump IF you must have pets stay keep them on a lower floor June 15, 2014
Rated 4 out of 5 by This Hotel is in the perfect location The hotel is situated less than a mile from my destination. The desk staff was efficent and friendly. The morning club attendant was very helpful and attentive. The evening club attendant was non existant. The telvision remote was sub-standard. December 26, 2012
Rated 3 out of 5 by Great staff Your staff is great and your lobby looks fantastic. The bed was very comfortable, but there were stains on the chairs and lamp shades and the paint was chipped around the bath room mirror. The room just felt "old". I think it needs a face lift. October 25, 2012
Rated 3 out of 5 by Terrible Restaurant and Catering Service The service at the hotel restaurant was very slow and unresponsive. It took over 2.5 hours to have a 3 course meal. It would have been longer if we hadn't said anything. The food was good but not good enough to wait over an hour for our food. October 7, 2013
Rated 4 out of 5 by good stay Nice and clean bedroom, nice gym club, nice jacuzzi. Swimming pool a little cold and too close to the freeway (but it is well isolated and we don't ear the freeway noise when we are in the bedroom. It was nice to be able to come with our dog. November 6, 2012
Rated 4 out of 5 by Great Place My stay at this hotel is always a pleasure. Everyone is very courteous and I especially loved my room this time because of the wonderful view. Will ask for it again. The restaurant always serves a nice meal and everyone serving is a delight. January 15, 2013
Rated 5 out of 5 by Perfect Location Some folks complained about the noise from 101 but we never heard any of it. The room was spacious, clean and quiet. We would definitely stay here again and recommend to friends. July 15, 2014
Rated 4 out of 5 by PETELUMA The view is not what you expect. Marina is not big at all. Location to Peteluma and wine country is good. $5 wine tasting is a nice addition. Free laundry room is great! Our in room fridge froze all of our fresh fruit and cheese :( July 2, 2013
Rated 5 out of 5 by Tolays My husband asked for a shrimp cocktail which was not on the menu. The chef was excited to make some wonderful cocktail sauce along with delicious shrimp. Great meal with the extra touch from the chef. June 16, 2014
Rated 4 out of 5 by Customer Service Mr. David Scott made our trip one to remember! After a rocky start with one of his employees, Mr. Scott stepped forward and truly helped make this a trip to remember!!! Great customer service!!! Mike B. June 11, 2014
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