Rated 5 out of 5 by TomWTL Room 620 (636)
Very interesting room..... I will be back!!!
December 2, 2013
Rated 5 out of 5 by dfwuptown Service & tradition
This is probably the most positive hotel experience I've had in two decades. The hotel knew that I was in town for a special occasion, which they recognized up on my arrival. Both the GM and the Director of Rooms introduced themselves upon check in. Today, so many hotels focus on hitting the minimum threshold, which they see as points and minimum benefits per the loyalty program. This classic hotel's team focuses instead on guest recognition and guest needs. There are a ton of hotel options in San Antonio, but I will only choose the Gunter in the future. Hotel is undergoing a refurbishment, which looks gorgeous. Great location and well-appointed hotel.
November 18, 2013
Rated 3 out of 5 by Patrick36 Hotel could be excellent but . . .
I stayed at the Sheraton Gunter Hotel while attending a professional conference in San Antonio. While the staff mostly helped in meeting my needs as a guest, the rooms were in poor shape. I experienced the following issues: i) towels and sheets were torn/ripped upon check-in (hotel staff quickly rectified this issue); ii) tiles in the shower area were covered in mold/mildew, which was not cleaned after mentioning this to housekeeping and/or front desk staff; iii) room carpet was extremely dirty and stained. As a result of the guest room condition, I will not be using for any future stays in San Antonio or recommending that colleagues stay in this hotel.
November 18, 2013
Rated 5 out of 5 by AndyM Awesome Hotel
This hotel is in a great location. Basically, it is one block from the Riverwalk, a short walk to the Alamo and a couple of doors down from the Childrens museum. The staff is very professional and accomodating.
This is now my favorite Starwood property in the San Antonio area. I'll definitely stay here again.
June 14, 2012
Rated 3 out of 5 by NicMcG Undergoing needed renovations
The Sheraton Gunter is in a great location. The staff was very nice and accommodating. The hotel was undergoing a much needed renovation, but the fumes in the lobby area were a bit much. I hope the renovations will continue throughout the hotel as the carpeting on my hallway floor needs to be replaced. The carpeting in my room also wasn't in great shape and needs to be cleaned or replaced.
November 26, 2013
Rated 5 out of 5 by theoracle Very Cool Hotel
I've really enjoyed by two stays here when coming to San Antonio for business.
The hotel is in a very cool historic building that they are in the process of renovating. Great looking lobby. Slight dust and work noises, but nothing much really. Once they are totally done, it's going to be one sharp looking hotel.
The front desk is always very friendly, outgoing and seem to genuinely want to help make your stay great.
Located a short walk from the Riverwalk and other attractions. If you are not RIGHT on the Riverwalk,this is a great place to stay.
I also enjoy the bar as well. Friendly bartenders that pour good drinks and are good with conversation.
This is def my go to place when coming to San Antonio.
November 20, 2013
Rated 4 out of 5 by KeysRunner Fantastic Stay!!!
I recently returned from a trip to San Antonio and I stayed at the Sheraton Gunter Hotel San Antonio. I will say that although the hotel is going through some renovations the staff at the hotel made the property look as if there was nothing happening. The hotel is dated and truly a historical property. My room was outstanding although the tub and carpets needed to be replaced. I truly enjoyed my stay and would definitely stay again.
November 22, 2013
Rated 5 out of 5 by verna beautiful hotel
We stayed at this hotel because it was in the SPG program and it was across the street from the Majestic Theater where we saw a performance the night of our stay. The room was very large and so was the bathroom. The bar was very cozy and the staff was great. I was disappointed to find out that I couldn't get any SPG points because I booked it through hotel.com. Otherwise, I recommend it to anyone.
November 21, 2013