Rated 3 out of 5 by Chief Disappointed
After an overnight stay, I park my car here for the duration of my trip out of the Orlando airport. Unfortunately there is now a daily fee for this which used to be gratis. The shuttle was a no-show after a 45 min wait and 2 calls so we took a taxi from the airport to hotel.
June 10, 2013
Rated 3 out of 5 by Shep505 NICE ROOM
The room was very nice and comfortable. The coffee bar only had 1 paper cup available and decaff only. I was disappointed that we had to pay for WiFi in the room and there is no continental breakfast. The staff was very nice and helpful and the shuttle service was prompt.
December 20, 2012
Rated 4 out of 5 by WifiNOT Wifi is NOT free, mattress not good
Wifi is not free, it is available in restricted areas only, advertising is misleading. Room was very clean, mattress was not a supportive one. I don't have back issues, but my back hurt from sleeping on this one.
December 13, 2013
Rated 5 out of 5 by Jamie Comfortable living away from home
I enjoyed my stay at the Sheraton Suites. The room was spacious and a perfect set-up for traveling with an infant. The staff was very friendly and accomodating, especially needing a crib and asking for it when we arrived. They had it delivered before we even settled in.
April 23, 2013
Rated 5 out of 5 by gbg4430 Hotel is clean!
So Many hotels in this tourist area are not up to par, but I must say after looking at many hotels for my wedding weekend, this one made the cut, it was clean, not damp, nice facilities, and was comfortable. Plus having starbucks right in the lobby was wonderful!!
February 27, 2013
Rated 4 out of 5 by VoteforPedro Expectations met
As always Sheraton provides great quality clean rooms. This location is very close to the Orlando airport with fast efficient shuttle service.
January 5, 2014
Rated 5 out of 5 by Gwhizz63 Great Place to Stay
Yolanda did a great job getting us a room with an upgrade and a bit early. Was tired and appreciated it. Beds and rooms were great and highly recommend for the price. It included a decent buffet breakfast and no fee parking.
November 19, 2013
Rated 5 out of 5 by Xibar007 My last Visit
I have been using the hotel mainly for business related stays, but the ambience its so comfortable and staff so very nice and helpfull. I would like to commend two of the restaurant attandants Alenna and Alysson for their excellent customer service.
March 14, 2013
Rated 2 out of 5 by Zovie room service responce
I called for room service, no answer. Called again a few min later, still no answer. called the front desk, they told me that they were going to run over to the restaurant and have them call me. waited 25min and finaly walk to a nearby restaurant.
February 28, 2013
Rated 4 out of 5 by AndrewBrooklyn Cool airport hotel
I don't like Airport hotels but this time was different. Surprisingly nice hotel. It has only one defect. Small fitness center. The rest - cool.
December 26, 2013
Rated 2 out of 5 by NoBlanket Don't ask for an extra blanket
I called down to the front desk several times trying to get a extra blanket for my daughter who was sleeping on the pull out couch. Still waiting for it.
December 22, 2013
Rated 4 out of 5 by jbconsulting that´s ok
Hi, the stay was great, as my previous experiences with Sheraton. Just to let you know, I had to wait 50 minutes for the shuttle service at the airport, even after have called reception twice. Everything else was perfect. Congratulations.
June 7, 2013
Rated 4 out of 5 by Hrhlynn Convenient
Our stay was nice. However, we had a few problems. The toilet kept running and at 1 am it starting flushing and wouldn't stop. I had to get up and turn the toilet water off. Also, the remote in the living room area wouldn't work properly.
January 7, 2013
Rated 2 out of 5 by taylortr Facility Smells
Arrived at hotel, thinking it would be nice as other in the SPG family. Hotel under rennovation. Linnens for beds are well worn needs replacement, hotel smells musty. Carpet filfty. Checked out immediately and into another property.
August 19, 2013
Rated 3 out of 5 by kmac10 April Stay 1 night
Quick Summary -
One night with 2 year old son and wife.
Reason for Stay - early evening arrival for disney trip. Wanted to save on cost vs. disney hotel and have the our second night be a full disney day
-Outstanding Airport shuttle service - used this for arrival and then in a.m. for return to airport for a car pickup. Drive is less then 5 minutes from airport.
- Large rooms. Nice to be able to put son asleep in one room and watch tv and plan rest of trip in other room
-cost efficient - good value for use of 4000 points.
-did not take advantage of it but very close to a number of restaraunts and was within a nice walking area.
- crib available
-indoor / outdoor pool smell was definitely present, even in room
- housecleaning needs work. We had dead bugs in the sliding tracks (on inside), dirty and dusty sills
-roomservice food was very, very average
-outdated room decor but for price was ok.
Definitely would stay again under same circumstances. Wouldn't do more than a night on either end. Would love to see rooms a bit cleaner.
May 31, 2013
Rated 5 out of 5 by travelerx2 staff
The staff was great and helpful. I got a call from the airline late at night that my flight had changed. The front desk staff was very gracious and helpful with changing my transportation to the airport and printing new boarding passes
March 11, 2013
Rated 2 out of 5 by bmolls Smell
The hallways smelled of burning rubber and there were some trees outside and in the courtyard that smelt of death.
January 2, 2014
Rated 5 out of 5 by RetiredinPa RetiredinPa
Excellent service. Location is perfect for flying into or out of Orlando (MCO). Will come back again. SPG recognition was given and appreciated. Suite is spacious and well laid out. Next time - I'm using the pool and fitness center.
June 9, 2013
Rated 5 out of 5 by sunshine20 Comfy beds, great decor, spacious rooms etc!
Loved this hotel. Absolutely met my standards for a 3 star hotel. Lobby area was fantastic, very welcoming and modern. The rooms were spacious, clean and up to date. I would stay at this sheraton suites again!
October 24, 2013
Rated 5 out of 5 by scott27 just right for stay next to the airport
great location next to the Orlando airport, quick and efficient shuttle service and friendly staff. Rooms were sufficient, facilities were undergoing some remodeling, but did not interfere with our stay/sleep. Would stay again.
June 25, 2013
Rated 5 out of 5 by CAkid Airport stay
I was only at the property for an overnight stay to meet an early flight, but the experience was exactly what I expect from all Starwood properties. great. friendly front desk, SPG number on file, well appointed room, comfy bed.
January 28, 2013
Rated 1 out of 5 by Asia Over Booked
I was scheduled to arrive Feb 28 around midnight , I had 2 rooms booked ! I called in the morning to say I would be arriving late (1-2 am range )and to make sure I still had my reservation ! No problem was the answer , we will see you when you arrive and your rooms will be ready ! I arrived shortly after 2 am , tired from flying and up since 6am to be told , sorry Mam , we're overbooked ! I was shocked to say the least . I booked this hotel room months in advance for several reasons . They did put me up in another hotel but with only 2 double beds & a very small room , I booked a suite with a king bed & a separate sleeping area for my teenage son ! I had used points for 2 identical rooms for friends with us and was bragging about the program ( we looked like idiots when I went out to the vehicle to say we had no rooms ) . I was very upset with them especially where I called in the am to confirm . I own 2 separate properties with Starwood & pay huge money each month & huge yearly fees to be treated like this , does Gold status & a confirmation # mean nothing ?
April 9, 2012
Rated 5 out of 5 by Mlee Great Stay
We stayed here due to an early flight out the next morning at OIA. The hotel was very nice and clean. They also provided a free shuttle to the airport and we were able to park our car there for 5.00 a day while we were gone.
November 12, 2012
Rated 4 out of 5 by safetycarter NICE HOTEL
We were quite happy with our stay. As always staff were great, and rooms were nice. Would have been nice if there was more going on in the area when we were there.
December 4, 2013
Rated 5 out of 5 by Alf49 Outstanding Place
I stayed here for a couple of days and loved it. THe hotel and staff were awesome. The other plus was they accept pets. That is a huge PLUS for us. We will be back that is for sure. Loved it there. Can't wait to return:))
May 26, 2013
Rated 4 out of 5 by Penn13 Comfort and convenience
The hotel is more than you expect from an airport hotel. The location, in a hotel "neighborhood," doesn't reflect the comfort and easy in out access. And the room and staff made the one night stay a value and a pleasure
February 27, 2013
Rated 4 out of 5 by sambarney Suite was comfortable
Our suite was comfortable.However, I killed a roach that was crawling on our bathroom sink.There was no other sign of roachs observed. This will not deter our staying at this or any other Sheraton on the future though.
October 7, 2012
Rated 5 out of 5 by Pattigreg Outstanding
I must say that I selected this location because of it's proximity to the Airport and my ultra-early departure time, but I was highly impressed with all aspects of the visit and will most definately stay there again.
May 14, 2013
Rated 5 out of 5 by cj007 Relaxing stay
The hotel suite was spacious, clean and extremely comfortable. The only drawback to the stay was that the restaurant seemed understaffed. The food was excellent, but the service was often slow in the market area.
November 17, 2012
Rated 5 out of 5 by gitryan Great Hotel!
I pre paid for my stay on Orbitz and couldn't have been happier with the hotel! The room was great (with a pool view) and the service staff were excellent!! Highly recommend of you're in the Orlando area.
September 8, 2013