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Family Plan Policy

Children who are 17 or younger sleep for free in the existing bedding of a room shared with a paying adult. Rollaways, child rollaways and cribs may incur extra charges.

Rated 4.4 out of 5 by 860 reviewers.
Rated 5 out of 5 by Couldn't fault anything Loved our stay. From the reception staffs, concierge, doorman, housekeeping and breakfast attendants - everyone was a pleasure to deal with. Nothing was too much trouble and their proactive attitude was to be commended. Such a difference in customer service and you could tell that these people loved their jobs and genuinely wanted to help. We only want to stay with Starwood now.. Thank you. August 28, 2013
Rated 4 out of 5 by Nice hotel, no SPG recognition Had a quick one night stay at this hotel on a business trip. The room was modern, clean, spacious and well appointed. Two disappointing things; the cleaners that started around 7:30am in adjacent rooms and the service. It was the first time I had stayed at a Starwood hotel as a Gold SPG member and not offered an upgrade, overall the service wasn't as attentive as other Starwood hotels. October 12, 2013
Rated 5 out of 5 by A relaxing staycation We just needed to have a couple of restful days alone without driving for hours. The short drive to the CBD and the perfection of the Sheraton on the Park was our ideal retreat. The hotel is in the centre of town within walking distance to the harbour and fabulous restaurants. We finished each night with a nightcap relaxing in the bar to the sounds of live music. Bliss! October 5, 2013
Rated 5 out of 5 by A beautiful stay We stayed here for one night for a holiday in the city. We were offered an upgrade for a very reasonable additional cost and ended up staying in an Executive suite which was just stunning - spacious, beautifully appointed and with a fantastic view. Couldn't have been happier. May 26, 2014
Rated 5 out of 5 by Fabulous Hotel I travel on business regularly, and have found this to be the most friendly and most efficient hotel. Great facilities make being away from home easier. The facilities and staff at the Sheraton Club are faultless and the staff always make you feel very special. The location of the hotel and the wonderful staff make this a must stay hotel when in Sydney May 21, 2012
Rated 5 out of 5 by SPG needs improvement I called the hotel as an SPG member and asked for the cheapest rate, given that it was last minute and as a Sydney resident I didn't need to stay, it would just be easier. I was quoted around $400 for the night. I ended up booking via wotif because there rate was $200. I think for last minute deals, you should match the going internet rate. October 5, 2013
Rated 4 out of 5 by Good hotel i have heard from my friend about this hotel, she told me that sheraton on the park is one of the best hotel in Sydney. Then I come with my family , we stay for a week and yes it's a nice hotel, perfect location, excellent breakfast, and they gave me all benefits for SPG member. Surely I will come back to this hotel in the future. November 20, 2011
Rated 5 out of 5 by Sheraton offers Elegance. Our stay over the weekend was fantastic. Room, Service & Surrounds were excellent. One of the best hotels we have ever stayed so far in Australia. Hospitality provided was of high standards as if you were in Asia. We will be back Sheraton on the Park :) May 26, 2014
Rated 5 out of 5 by Mr Excellent to stay , highly recommend February 19, 2014
Rated 2 out of 5 by Unsatisfactory the hotel is showing its age. Bathroom doors stuck and taps that dont stop running. Breakfast was a fiasco and very poor. We had to ask 4 times to get knives and forks, coffee, milk and salt and pepper. We are SPG members but find it impossible to book online. December 26, 2013
Rated 5 out of 5 by Everything a visitor to Sydney needs Luxury right in the heart of Sydney shopping area and close to all the attractions of Darling Harbour, Circular Quay, Harbour. Public areas were inviting and friendly, rooms spacious and comfortable. Excellent breakfast and afternoon tea. Staff in all areas were attentative and made us feel like a valued guest. January 6, 2013
Rated 2 out of 5 by Outdated i thought i would shout my mum and daughter to a luxury hotel but boy what a disappointment.... I booked us in for 3 nights and was lucky enough to get special rates for the first 2 nights but payed full fare on the Saturday night. My husband and I travel quite often and love trying luxury hotels just to spoil ourselves. My husband and I will be returning 2 times in August but what this hotel offers we wont be going to this Sheraton. May 19, 2014
Rated 3 out of 5 by Always a nice hotel that could be better I always like staying at the Sheraton on the Park. It is a solid, reliable hotel but my expectations of service are most often not met. I do resent paying for exec club access only to find you can hardly find a spare table at breakfast and the staff are so busy that they can not provide service. October 11, 2013
Rated 5 out of 5 by Seafood Buffet I had the Seafood Buffet today and it was exceptional. Not only was the food of the finest quality but the presentation was a feast for the eyes. The staff were excellent, especially Linda she was delightful, friendly and courteous. An amazing lunch as you would expect at the Sheraton on the Park. September 26, 2013
Rated 5 out of 5 by Sheraton on the Park Benifits My first stay at Sheraton on the Park Sydney did not disappoint. The hotel is extremely comfortable and with in easy walking distance to most Sydney must see attractions for visitors. Excellent shopping is close by and the Club Lounge has a welcome and relax atmosphere. I will definately book again. February 17, 2013
Rated 5 out of 5 by Overall a wonderful hotel We spent three nights at the Sheraton on the Park. The location was terrific, a close walk to the Opera House and the Harbor. The rooms were lovely and the Executive Club was wonderful with great food and service - a little home away from home! The concierge services were outstanding as well. December 4, 2011
Rated 5 out of 5 by One of the Finest Hotels in Sydney I have said it before, and I will have to say it again, this is without doubt one of the finest Hotels in Sydney. From the moment you enter you know you have arrived. The concierge whisked my car away and check in was a very pleasant experience. They have kept this Grand Hotel well under the radar, and why? well its because of its international reputation amongst foreign dignatries, Heads of state, and Royals, Kings and Queens, Elton John comes to mind. They all choose this Hotel, for its security and safety, and its central convenience. The Hotel has over 550 lovely rooms and 50 marvelous Suites, many overlooking the fantastic Hyde Park and St Mary's Cathedral, and views stretching down to the harbour, at night its even more spectacular, it's worth the little extra to be on the park side, as the city view rooms all look directly onto buildings opposite. The rooms are as Grand as the Foyer, the beds are like sleeping on a Plush cloud, the amenities are very good. The room service is simply devine, well delivered and layed out, Hot and scruptious. In the evening we had dinner down in the Restaurant Feast, Offering one of the best seafood buffets in Sydney unique to the Sheraton on the Park Hotel, this restaurant is relaxed, and has a grand light-filled atmosphere, setting the tone for smart-casual Dining. We sat at a table alongside an expansive wall of windows overlooking the lush Hyde park. The service was dutifully delivered, the food superb. There's also a great selection of meat dishes, Desserts, cheeses and some delicious salads, it really is a buffet delight. Besides the Feast Restaurant which was stunning, we had drinks in the Conservatory bar which was relaxing, along with some wonderful afternoon drinks on the ground level, the service was wonderful, I fact all the staff are friendly, efficient and look like they know they are working somewhere special. I met the Guest relations manager Daniel Howe, and it's easy to see where this infectious passion comes from. There is a world class health club on the roof top with a heated indoor pool also offer some of the very best views of the city and Park, including the Harbour. I wont normally go into pools but this one was so lovely, warm and stylish, a big pool so I didnt feel like I was in anyone elses space. There's a great club lounge on level 21, for those who have club rooms, which I fortunately did. The Club serves a good varied range of complimentary breakfast treats, afternoon pre dinner drinks, along with appetizers and on weekends a high tea is on offer. It is a lovely space with brilliant staff that make every visit just that much nicer. A must do, if your lucky enough to be staying and not the type that whines about cost, if you are smart enough to know that you really do get what you pay for, then this is the Hotel for you. And the Must do? well the Queens High tea, or one of the other on offer served in the Gallery Tea Lounge, It is grand. Served in style and flair. Names like twinning's, Max Brenner and Moet and Chandon, Taittinger champagnes provide the perfect High tea, along with decadent and enticing treats. Sweet and savoury fare, abound, I loved this High tea and it rates up there with my High tea at the Plaza Hotel in New York. This is spledour at its best and just how I love to spend a relaxing stay. I cant speak highly enough about this treat of a Hotel, which as a Sydney sider is a relaxing break from the routine. For an Interstate visitor it is an amazing retreat, drop the heirs and enjoy the experience. March 19, 2014
Rated 5 out of 5 by Luxurious hotel at great value This hotel is in a perfect location within Sydney. Next to shopping, the park and the harbour. The hotel staff was outstanding, and the room was very spacious, included many amenities and was quiet. Also the health club was beautiful and state of the art Great overall value June 16, 2013
Rated 5 out of 5 by Too Short weekend My wife and 2 of our kids came up to sydney for the weekend and truly enjoyed ourselves. The hotel was as good as any we have stayed anywhere in the world and the staff were so helpful and friendly. A return is very much on the cards. Thanks to all at the Sheraton. May 20, 2012
Rated 5 out of 5 by Christmas escape A wonderful 3 days spent at Sheraton on the Park Christmas week was wonderful. Such a great position for enjoying the shopping on the doorstep, the beautiful Hyde Park across the road and our lovely room which overlooked the park and harbour. Would highly reccomend. December 28, 2011
Rated 5 out of 5 by First Visit to Sidney Overall experience was fantastic for my family, staff was excellent, good location to Harbor, Rocks, park, tous, and etc. Thanks to all at the Shearton Park. December 31, 2013
Rated 4 out of 5 by Beautiful hotel. This is a lovely luxury hotel, but the hotel need to get their act together with billing. Our credit card was charged for the correct amount however an amount of over $600 was incorrectly held on our card as well. We were required to contact the hotel to have this rectified. Our room was not ready upon check in however this was fixed in a small amount of time. At no time was I recognised as an spg member or was my membership acknowledged. Staff were very courteous and we did have a nice weekend and would recommend the hotel but the account issues really let them down. April 28, 2014
Rated 5 out of 5 by Great Stay I just had a fantastic stay at Sheraton on the Park. Stayed for two nights and the beds were awesome and the staff very friendly. Would definitely stay again and recommend. Very central if you are not familiar with Sydney. October 9, 2013
Rated 4 out of 5 by Disappointed on second stay Poor check in...not sent up to Executive lounge at first....left to walk to room on own. So no explanation of facilities had to ring and ask for room service menu, where was safe ( girl didn't know) Internet access deal. Didn't know we had to order turn down. Breakfast in Exec club terrible...bacon cold, eggs rock hard. Seriously this is not five star level. Couldn't get out of room on Sunday cause cleaner trolley and mops were in our door way...felt the staff have lost their edge. May 13, 2014
Rated 5 out of 5 by Absolute comfort This is my favourite hotel when I am in Sydney, not only because of its great location, but also because of its comfrot factor. The beds are wonderful, the rooms well laid out and the service and staff efficient and friendly. November 20, 2011
Rated 5 out of 5 by Wonderful Staff The staff were very attentive, they were quick to respond and very quick to provide assistance, a very enjoyable experience May 25, 2014
Rated 1 out of 5 by this hotel has seriously lost ground The reception staff showed a disappointing lack of knowledge regarding my booking, the processes involved in a pre paid room and completely misrepresented the amount of money that would be levied against my cc February 8, 2013
Rated 2 out of 5 by Location good but hotel not great In my view this hotel is very average. The rooms are adequate but by no means special. SPG status recognition is poor. The breakfast in the lounge is very ordinary...crowded, very limited choice. January 1, 2012
Rated 5 out of 5 by Sydney May 2014 The Sheraton on the Park Sydney, is well placed in Sydney CBD, excellent features and staff were very accommodating. May 25, 2014
Rated 5 out of 5 by A Get Away for Mother My Mother has been unwell and I took her to have a little get away. Mum was so impressed with the Sheraton on the Park the service and quality of the accommodation and had a very enjoyable time . + + - September 19, 2012
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