Sheraton West Des Moines Hotel

  • 1800 50th Street
  • West Des Moines,
  • Iowa
  • 50266
  • Estados Unidos
  • Mapa

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Age Requirement Policy

The minimum age to check-in is 18 years of age.

Rated 3.7 out of 5 by 296 reviewers.
Rated 2 out of 5 by This hotel requires updating Hotel is outdated and in need of renovation. Not worthy of the Sheraton-brand name. Service-wise, I would think that house-keeping has a standard list of items that need to be re-freshed/re-filled in the room on a daily basis. This was not the case. October 17, 2012
Rated 4 out of 5 by Nice Very comfortable rooms; plenty of space; very good breakfast. Wifi worked great. Only comments otherwise was two elevators for a hotel this size led to waiting. Also the 'club' on the club level had very limited access compared to other Sheratons. August 18, 2013
Rated 4 out of 5 by 10 Stays at The Sheraton West DesMoines My wife, son and I stayed 10 times at the Sheraton West DesMoines over the past 6 months. We were very happy with the atmosphere, comfort, food and level of service that we received during every stay without exception. Our dogs loved the hotel too! March 15, 2013
Rated 4 out of 5 by Getting better The renovation has made the hotel much nicer. The food was good and prices reasonable. The room was nice and clean but the hallway area needed better cleaning and upkeep. Food trays were left in the hallway for 2 days, until I called the desk. March 24, 2013
Rated 4 out of 5 by Nice place to stay A nice place to stay. However it was the noisiest place I have ever stayed. One could hear people walking and talking in the halls and the waterfall was a bit noisy and we were at the far end of the building. Movie prices were outrageous. July 13, 2013
Rated 5 out of 5 by Restful We stayed on a Sunday night. It was amazing! We practically had the hotel to ourselves. The bar served us dinner. We were upgraded to a larger room. Had a lovely breakfast in the Club room. We love staying at the West Des Moines Sheraton. July 9, 2012
Rated 5 out of 5 by Great stay when in Des Moines My wife, son and I stayed at the Sheraton West Des Moines when in town for the NCAA wrestling championship. Great location, just 20 minutes to Wells Fargo Arena. Pleasant, knowledgeable staff. Highly recommend when you are in Des Moines. March 25, 2013
Rated 5 out of 5 by Lovely stay We enjoyed ourselves very much. As usual the staff was great. We used the gym and pool and it was very nice. The only thing was the water pressure in the shower was kind of pitiful. Other than that it was great and we enjoyed our stay. August 22, 2012
Rated 5 out of 5 by Excellent Staff Your hotel continues to impress me with excellent staff from the front desk gentlemen I dealt with, your waitstaff and the gentleman who delivered our roll away - all very friendly and accommodating! Love staying at your hotel! January 14, 2013
Rated 3 out of 5 by sheraton DesMoines My only complaint: your website says free shuttle service. However, it is unavailable before 7AM due to an exclusivity agreement with the airlines. I wish I would have know that beforehand. You should clarify in your website. February 26, 2013
Rated 5 out of 5 by Wonderful stay at this hotel We had a wonderful time during our stay with the anniversary brunch at your hotel - delicious! The room was clean and inviting. I was impressed that you even provided a small bath scrungy to use with the gel. Thanks for that. August 5, 2012
Rated 4 out of 5 by Good pet policy It is difficult to find a quality hotel that will allow pets. We were pleased with the pets policy, taking a deposit against damage or soilage, rather than charging a fee regardless of whether or not the pet caused any harm. October 4, 2012
Rated 3 out of 5 by Titale The hotel is in need of repair. I stay here several times a year and each room smells, the carpet is dirty. I was not asked at the time of check in if I wanted to participate in the 'green' program. Very disapointing stay. July 26, 2013
Rated 4 out of 5 by Was told breakfast was included When we booked our stay we were told breakfast was included. When we got down to the breakfast buffet they sat us down and we sat down, started eating. Then they told us we had to pay. Hotel is very nice. No hot tub though. October 24, 2012
Rated 4 out of 5 by Nice hotel I went to this hotel with my husband and two teen boys. The room with two double beds was plenty big enough for us and very comfortable. My husband and I enjoyed the in-room coffee maker and complimentary Starbucks coffee. December 29, 2012
Rated 5 out of 5 by I shall return Was very pleased with my first stay at the Sheridan, it was clean, quiet and the staff was great. Only downfall I could note was being charged for in room internet. The food was great and reasonably priced. I shall return. November 6, 2012
Rated 4 out of 5 by Post RAGBRAI Visit The evening meal room service was very good. The staff was very helpful. We ate breakfast in the hotel and the price was in the ballpark of local restuarants. The only down side was the pool did not have a hot tub/spa. August 2, 2012
Rated 4 out of 5 by Great for the price I wasnt sure what to expect because I thought the cost of the room was very reasonable especially for a weekend rate. The hotel was very nice, clean, nice room, nice outside pool area to sit and a great location. August 21, 2012
Rated 4 out of 5 by Sheraton West Des Moines We really like the Sheraton, West Des Moines. The hotel has a good location. Staff is always very accommodating. Room is always clean and comfortable. And, the Waterfalls Bar and Restaurant has just what we like. January 31, 2013
Rated 5 out of 5 by Drake recommended Excellent hotel when visiting the Drak e campus. Starwoods points was 4500 a night. Which also let you have the complimentary breakfast and hospitality suite. Multiple restrurants within walking distance. August 23, 2013
Rated 2 out of 5 by Maintance needed The hotel needs upgrades. Hallway carpet needed replaced. The carpet in my room was torn and dirty. For the prices charged, the rooms should be in much better condition. December 9, 2013
Rated 5 out of 5 by Very comfortable rooms Stayed her for 2 nights while at a convention. Rooms very clean and bed extremely comfortable. All personel were very helpful with everthing. This is my 3rd time staying here and plan on staying again. January 15, 2013
Rated 2 out of 5 by Hotel was old and outdated Unable to obtain a double room. When opening the sofa bed, it was gross. The sheets were dirty and crumbs all over. The room had a bad odor and I had to buy air freshener to mask what ever it was. November 21, 2012
Rated 5 out of 5 by Close to area shopping The reservation clerk who handled my call when I reserved my room went into great lengths to make sure I got the best possible rate. She saved me over $50! by using my AARP card. Kathy from Iowa May 3, 2013
Rated 4 out of 5 by Fab hotel with computer glitches Love the hotel!! We ate dinner in the diningroom and I was charged someone elses bill--$10.00 more than mine. AND the COMPUTER wouldn't let them correct it. Night person was rude and not helpful. October 7, 2012
Rated 5 out of 5 by Excellent accomodations The facility exceeded my expectations. The room was very comfortable and access to the Club Lounge was an unexpected bonus. I will definitely stay at this facility on my next trip to the area. September 17, 2012
Rated 4 out of 5 by This hotel has a wonderful breakfast! The breakfast was fabulous, though do request an earlier set up prior if you need breakfast for a sports team as the weekends are set up at 7:00 am, which doesn't always work for early games. May 13, 2013
Rated 5 out of 5 by Nice place, Nice staff The facilities are just right for our meetings. Our room was perfect, the extra sitting room was so handy for small meetings and visits. The hotel is very well situated in the community. September 6, 2013
Rated 3 out of 5 by The rooms need updating. Stayed in Room 212. No wash cloths, the first night. The room smelled like smoke. The shower drained very slowly. When I got done showering there was 4 inches of water still in the tub. July 13, 2013
Rated 4 out of 5 by Sunday breakfast As a baseball team, breakfast serving beginning at 7am didn't help us as we had an 8am game. For future purposes, please reconsider this as it does have an impact on future stays. August 19, 2013
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